The document discusses integrated marketing communications (IMC), which is a management concept that aims to coordinate different marketing communication functions such as advertising, sales promotion, public relations, and direct marketing to work together as a unified effort rather than in isolation. IMC seeks to create consistent brand experiences across all communication platforms and allow customers to connect with the brand on rational and emotional levels. The document provides an overview of IMC and its objectives, elements, 10-step process, and gives an example case study of GE's "Project Plant-a-Bulb" campaign.
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Integrated Marketing Comm Presentation (1132009)
1. Integrated Marketing Communications Ralph J. Davila Director of Public Relations Keathley Advertising Assembly Delegate Akron Area PRSA Chapter
2. What is IMC? A management concept that is designed to make all aspects of marketing communication such as advertising, sales promotion, public relations, and direct marketing work together as a unified force, rather than permitting each to work in isolation . Source: Laura Lake, About.com
3. What is IMC? Integrated Marketing Communications The New Advertising Agency Team centric/Holistic approach Started in the early 1990s by David Ogilvy Shift away from just being creative and developed to create heightened brand awareness
4. PRs Role in IMC At its core, IMC is: Strategic Focused Communications Concise, holistic, strategic communications across all disciplines No one is better to lead this than PR professionals
5. IMCs Objective Create an authentic experience that allows customers to identify with the brand on rational and emotional levels across all communications platforms Used with permission from Brett Turner, APR, of Jackson Marketing Group Emotional Our beliefs are the same Loyalty I love the brand Preference I prefer the brand Awareness I am aware of the brand
7. IMC 10-Step Process 1. Get commitment from senior management 2. Build your team of experts (Interactive, PR, media, etc.) 3. Have someone leading the charge 4. Plan (strategy, objectives, key messages, etc.) 5. Start integrating; Get buy-in from everyone 6. Let your teammates do their job and trust them! 7. Share information across disciplines (Update meetings) 8. Be flexible and listen to your team 9. Adapt and improve 10. Show off Metrics; praise team; savings
#4: *** Instead of just working on being fun and creative without purpose, but instead tried to have the objective in mind with a measureable goal. *** Not to hope that just because something is creative and wins awards it will affect and motivate purchase or awareness among the target audience.