Integration
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The document discusses how ESKA速 Insures tightly integrates with ESKADENIA's business support systems to enhance insurance company operations and management. Key capabilities include real-time integration between insurance and financial systems for transactions, automated financial vouchers, digitized document management, customer relationship management, notification messaging, and web-based e-insurance access. The tight integration across these systems allows for streamlined workflows, up-to-date financial and customer information, and enhanced collaboration within insurance organizations.
Integration
- 1. INSURANCE ESKA速 Insures Integration ESKA速 Insures tightly integrates with ESKADENIAs advanced Business Support systems in order to enhance the management and control over operations within the insurance company. ESKA速 Business Manager (Enterprise Resource Planning) ESKADENIAs core insurance systems are seamlessly integrated with the financial modules of ESKA速 Business Manager for real- time flow of transactions. Insurance companies may generate Profit/ Loss Statements providing up-to-the-minute accurate financial information ready for retrieval and display at anytime. The financial vouchers are automatically generated upon posting the insurance transactions to the financial system. The posted vouchers can be viewed and printed from the insurance and the financial systems. ESKA速 Workflow and ESKA速 Docs (Document Production Financial Integration Management System) ESKADENIAs core insurance systems generate debit/ credit notes ESKA速 Workflow and ESKA速 Docs (Document Management for customers and agents upon posting production transactions System) support the definition, automation, and management of (one-by-one or grouped in batches) to the financial system. work processes from start to end to reflect the way insurance Production transactions include policy issuance, endorsement activities are executed through a paperless environment. issuance, and renewals. Integration with these systems streamlines collaboration between Claims Financial Integration various insurance team members. Papers, forms, and photos can be digitally stored and archived for easy retrieval and reduction ESKA速 Insures offers the facility for users to affect the financail of document loss. system with payments and recoveries, either by posting one invoice per transaction, or one invoice for all transactions per claimant. ESKA速 CRM (Customer Relationship Management System) Reinsurance Financial Integration ESKA速 Insures allows users to generate debit/ credit notes ESKA速 CRM organises insurance sales procedures and activities for facultative insurance companies and treaty reinsurers at in the company. It also allows managing marketing campaigns bordereaux time. The system also allows users to post XOL claim and tracking the resulting responses and revenue. Moreover, transactions. this integration helps Customer Care people manage and track customer queries through the advanced Call Centre module and Un-post Financial Transactions to access up-to-the-minute customer information. In addition, Users with certain authority levels are able to un-post previously it provides a comprehensive 360 degree view of the insurance posted financial transactions to minimise the number of reversed customers including all their contracted policies, classes of vouchers in an open financial period as much as possible. business, payments, and loss ratios. Such valuable information support Insurance sales people to maintain profitable clients. ESKA速 Messaging Gateway E-Insurance Integration with ESKA速 Messaging Gateway allows the insurance companies to automatically send notification SMS ESKA速 Insures can be accessed through the Internet. Third messages to customers and agents upon issuing them new parties can issue policies, policyholders can preview their policy information, medical providers can submit their own claims, and ESK/WA/FL-10:008 Uen-Rev A policies, endorsements, or renewals. This serves as a real- time transaction notification tool for clients that confirm the re-insurers can preview their own reports, treaties, policies, and occurrence of such transactions or events. claims through the Web. Comprehensive security measurements in the systems allow defining the access authority levels needed according to the business rules. ESKADENIA Software, P.O.Box: 1555 Amman 11821 Jordan, Tel: +962 6 5510717, Fax: +962 6 5510719, E-mail: contacts@eskadenia.com