Integrating multiple online payments in your app or on your website can be a daunting task, if you dont receive proper info from all departments involved. I will try to present you the common challenges that you will face during this process.
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Integration of online payments - common pitfalls and how to avoid them
1. WebCamp 2014 - Peter Trobec - @ptrobec
INTEGRATION OF ONLINE PAYMENTS
Peter Trobec
ptrobec@gmail.com
@ptrobec
2. WebCamp 2014 - Peter Trobec - @ptrobec
What will we cover?
Overview of online payments
Project management
Documentation
Development
Sample code & test environment
Statuses
Logging
Bugs
3. WebCamp 2014 - Peter Trobec - @ptrobec
Overview of Online Payments
Different providers
Global
PayPal
Google Wallet
Amazon Payments
Local
MegaPOS
PikPay
Cetelem
Liisi
4. WebCamp 2014 - Peter Trobec - @ptrobec
Overview of Online Payments
Have different payment methods
Purchase digital goods
Authorization physical goods
5. WebCamp 2014 - Peter Trobec - @ptrobec
Purchase
Money can be transferred immediately
No stock needed
6. WebCamp 2014 - Peter Trobec - @ptrobec
Authorization
Money only authorized not transferred
Products must be on stock
Products have to be ready for delivery
Authorization can expire
Money is transferred only after capture is initiated
7. WebCamp 2014 - Peter Trobec - @ptrobec
Overview of Online Payments
Always make sure the financial department signed the contracts!
8. WebCamp 2014 - Peter Trobec - @ptrobec
PROJECT MANAGEMENT
9. WebCamp 2014 - Peter Trobec - @ptrobec
Rules
1.Always assign a responsible person
2.Communicate with all departments involved
3.Educate everyone involved in the process
4.On each change, update all the parties involved
5.If anything goes wrong, you will have to know the
answer, why it went wrong and how to fix it
10. WebCamp 2014 - Peter Trobec - @ptrobec
Instructions
Prepare instructions for all departments
Each department should get custom instructions
Educate everyone on how the integration works
Explain the differences between normal and online
payments
11. WebCamp 2014 - Peter Trobec - @ptrobec
Reports
Most departments will need some kind of report
Finance department will need the most accurate
report
Not all online payments providers offer concise
reports so be sure to agree on this beforehand
18. WebCamp 2014 - Peter Trobec - @ptrobec
Sample code
Not for your platform
Not in a form of a plugin
Just an example
Always needs a complete rewrite
Unsecure
19. WebCamp 2014 - Peter Trobec - @ptrobec
Test environment
Not in English
Not working
Want to make a complete test transaction?
Nope.
But why?
Not working.
20. WebCamp 2014 - Peter Trobec - @ptrobec
Test environment example
Hungarian leasing provider
Needed info:
Tax identification number
Personal document number (ID number)
Valid land line/mobile number
21. WebCamp 2014 - Peter Trobec - @ptrobec
Test environment example
PROVIDED INFO:
NONE
22. WebCamp 2014 - Peter Trobec - @ptrobec
Test environment example
What needed to be tested:
Whole payment process with:
Successful leasing outcome
Unsuccessful leasing outcome
Pending leasing outcome
Timeout
What could be tested:
Nothing
23. WebCamp 2014 - Peter Trobec - @ptrobec
What will you need for testing
Credit card nubers and info
Sensitive personal data
ID number
Passport number
Salary
employer
24. WebCamp 2014 - Peter Trobec - @ptrobec
Statuses
Hard to track the meaning
Not in English
10 integrations, 100 statuses
25. WebCamp 2014 - Peter Trobec - @ptrobec
Status examples
With same meaning:
APPROVED
ACCEPTED
GREEN
100
INVOICE=123456:STATUS=PAID:PAY_TIME=YYYYMMDDhhmmss:STAN=[6
digits]:BCODE=[6 digits/letters]
SATISFIED
INITIALIZED
4
0000
26. WebCamp 2014 - Peter Trobec - @ptrobec
Payment statuses comparison
Same provider with 2 systems:
System 1:
1, 2, 3, 4, 5, 7, 99, 888
System 2:
VARIATION 1:
PAYMENT_AUTHORIZED, PAYMENT_RECEIVED, TEST, COMPLETE, REVERSED,
REFUND
VARIATION 2:
SAME AS 1, BUT WITH ADDED STATUS: CASH
VARIATION 3:
NOT_FOUND, WAITING_PAYMENT, CARD_NOTAUTHORIZED, IN_PROGRESS,
PAYMENT_AUTHORIZED, COMPLETE, FRAUD, INVALID, TEST
27. WebCamp 2014 - Peter Trobec - @ptrobec
Logging
Log everything
Follow the bank way make only inserts
Always operate with the latest status
28. WebCamp 2014 - Peter Trobec - @ptrobec
Bugs
It's your fault, not the bank's
Have you logged everything?
Bugs with payments are always critical
29. WebCamp 2014 - Peter Trobec - @ptrobec
The end
Countless little fixes on:
Front-end
Legal text
Various calculators
30. WebCamp 2014 - Peter Trobec - @ptrobec
The end
Endless stream of e-mails