Intel Deck Request for Proposal (RFP) Graphic Design Portfolio
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This is a RFP deck that I designed using the client's brand.
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Intel Deck Request for Proposal (RFP) Graphic Design Portfolio
- 1. Design Solutions Training (DST) Mandalay Bay Meeting Space June 12-16, 2016 Copyright 息 2016 PSAV速 All Rights Reserved. Proprietary and Confidential.
- 2. 2 Welcome........................................................................... 4 Your Audio Visual Needs................................................. 6 Event Diagrams.............................................................. 10 Project & Management Team........................................ 12 Pricing............................................................................. 14 Deployment Strategy..................................................... 16 Table of Contents
- 3. 5 Intel and PSAV have partnered for the past five years. PSAV has a dedicated team in place to service Intel events. Our team includes a Senior Account Manager, a Program Manager, a Director of Sales, and a VP of Global Sales. Intel and PSAV entered into a formal Master Service Agreement in 2012. Points of the agreement address a formalized pricing structure, dedicated account management team, single point of contact, consultative services, and engagement. Intel has secured PSAV for many of your annual events both regionally and nationally. The scope ranges from local and regional events to large conferences. Some events include additional services such as CAD design, digital signage, record services, network and bandwidth allocation, rigging, and electrical services. Best practices have been developed and utilized to increase the success of all events and reduce overall risk. PSAV partners with other preferred vendors for Intel in both the planning and execution phases of all events. This approach has resulted in consistency, familiarity, simplicity, and increased service with measurable results. Finally, event steps have been put in place for every event. Intel and PSAV are involved from the initial planning stage to final execution. We have a true partnership with Intel that includes honest and open discussions, regular team calls and business reviews, preferred execution models, and reportable results. Welcome
- 4. 6 Your Audio Visual Needs Your PSAV team has carefully reviewed the details of Intels RFP and has created a budget that outlines the services we will provide should we be selected to partner with you on this event. We commit to providing senior staff who not only have more than 10 years of meetings and events industry experience but also specific experience with Intel to manage your event. Our team prides itself on excellence and providing high-quality service. Please refer to the Project & Management Team section for more information on our dedicated team members. PSAVs account management team routinely operates as a consultant for many of our clients and advises on event technology trends, venue selection, and other areas of the meetings and events industry. PSAV produces 1,600 events and meetings per day and over 200 major tradeshows and conventions each year, delivering the right mix of strategic planning and creative development. We will bring that proven experience to Intel and partner with you to deliver an outstanding event. Service offerings: A/V services and support for 1 large GS and 21 breakout rooms Provide AV packages (thoroughly include CAD diagrams) Expectation AV company will secure all needed fire marshal permits With more than 75 years of experience in the meetings and events industry, PSAV is able to provide Intel with the necessary AV services and support for your General Session and breakout rooms. We have included sample diagrams that show our AV package offerings as requested and will secure a Fire Marshal permit from the Clark County Fire Department for each of the areas we support.
- 5. PSAV commits to providing a complete budget with the correct labor required to install the service in the given timeframe. PSAV provides area supervisors for each region of the event space. Under those supervisors, union floater technitions are used at an average of one technicians per three rooms. Requests for assistance will be escalated to the area supervisors to the Intel CRTs. Area supervisors will inform PSAV project managers of any issues as they arise. We will use this staffing approach throughout Intels event. PSAV is pleased to offer Steve Menna as Intels account manager and Shane Slaughter as the account management lead from PSAVs Premier Global Events Division, which will service this event. Alan Gillis will support the bronze and silver meeting rooms, while Dan Johnson will support the gold room as technical director. All team members will arrive on June 10 and depart on June 17. Please refer to the Project & Management Team section for more information on the role of each team member. Steve Menna, Alan Gillis, Dan Johnson, and Shane Slaughter will attend planning meetings as needed and appropriate for their respective roles. Alan will take the lead on calls for meetings that take place in silver or bronze rooms, and Dan will serve as the lead on the gold room. PSAV is in the process of developing a digital flowsheet tool that will track the progress of equipment delivery on the floor. While this system is still in its early stages of conception, PSAV looks forward to continuing to partner with Intel to develop this tool further. You can find more details about this in the Interactive Event Data section within this document. PSAV promises to deliver a peace of mind experience to its customers and partners. We believe peace of mind is the most valuable asset we can provide. As experienced professionals at home in the live environment, our teams have developed special skills that enable them to gauge a customers peace of mind and react accordingly. We want to keep the client composed throughout their event, and by shows end, make sure they are positively beaming. At PSAV, service is first in everything we do. As one of our core values and competencies, we define service as our commitment to exceeding customers expectations and enhancing customers overall experience. The key to this definition, and to executing on this promise, is to clearly understand each customers expectations. PSAV has identified specific behaviors that define this service value and provide all employees with a concrete road map to successfully upholding this commitment. The service behaviors that are part of PSAV culture are: Proactively identify customer needs Take risks to satisfy customers Take responsibility to resolve customer concerns in a timely manner Elicit feedback from customers to monitor their satisfaction Encourage and coach others to strive for service excellence Create strategies to help PSAV service customers more effectively Organizationally, these behaviors are embedded in PSAVs competency- based interviewing process, its training programs, its performance management systems, and its incentive programs. We believe that service needs to be more than a written or verbal commitment it needs to be clearly defined and demonstrated in every moment we have with a customer. Finally, all on-site members supporting your operation are incentivized on customer satisfaction. This clearly communicates PSAVs commitment to ensuring that your event has been executed to your full satisfaction and keeps the entire organization in complete alignment to providing peace of mind for your team and our mutual guests. Your Audio Visual Needs Quality Control
- 6. 11 Project & Management Team Steve Menna, Global Sales Account Manager Joined PSAV as a proven sales leader in 1999. His industry-leading sales efforts have ranged from small boardroom events to large General Sessions for 5,000 or more attendees. Steves 20 years of client direct and hotel event technology sales experience has taught him that success in the live event production world is based on listening to the clients needs and being able to solve problems, even before they happen. Alan Gillis, Breakout Project Manager For more than 15 years Alan has been a leader in the audio visual meetings business as a lead project manager. Alan is involved in some of the largest citywide projects PSAV has partnered with to date. His attention to detail, and technical, pre-planning, and client skills have been a road map to success as a project manger for PSAV Premier Global Events. Dan Johnson, Global Sales Project Manager Dan has more than 17 years of experience in all aspects of the entertainment industry. He studied film, photography, and computers during high school and college. He was introduced to the AV world when he worked as a camera operator for sporting events and concerts. Since those humble beginnings, Dan has continued to learn and advance his career as a video engineer, projectionist, technical director, and project manager. Some of Dans credits include concerts for Cher and Elton John, awards shows such as the Daytime Emmys and ACMAs, and corporate shows for IBM, HP , and FORD. Shane Slaughter, Senior Account Manager Shane has been in the corporate theatre business for more than 15 years, including management positions within the University of Texas at Arlington and five years with Marriott International. He also served as master electrician for the Metropolitan Classical Ballet Theatre. Shane began his career with PSAV in 2006 where he currently maintains a positive attitude and a professional environment, and is known for his quick responses and ability to multitask within PSAV Premier Global Events. He is currently servicing such accounts as the American Academy of Orthopedic Surgeons, Intel Corporation, American Veterinary Medical Association, and the Cardiovascular Research Foundation. Shane graduated from the University of Texas at Arlington with a Bachelor of Science in Information Systems. Shane Slaughter Sr. Account Manager Alan Gillis Breakout Project Manager Dan Johnson Global Sales Project Manager Steve Menna Global Sales Manager Client: Intel DST
- 7. 25 Deployment Strategy This year, PSAV has added account management from Global Sales and PGE. In addition, we added a technical director to the General Session. Account Management Planning Stage: Crew schedule and call times. When executing through the hotel division, extra attention and confirmation on crew details will be vetted. A confirmation of call times and the number of crew members will be verified with the servicing location, and the labor schedule will be adhered to. This will eliminate issues with the production schedule and ensure all rooms are set as expected. This will be verified during the tie down/check list call. Location management presence. When executing through the hotel division, the oversight and presence of location management will be engaged and included in the event from the beginning. This will provide the elevated level of support and reduce any reaction time if changes to labor or gear need to be implemented. This will be verified during the tie down/check list call. Area Leadership: Support in changes with executing location process Explains CSP Process to be put in place for events like this to give feedback to both the on-site team and GSO to help ensure a seamless event. This involves area leadership meeting with the on-site team to discuss the order in detail but with the view from the producer/client perspective to determine any potential red flags and areas needing further clarification. As a follow up to this process, our on-site director is supported with any critical communications back to the hotel or to our PSAV Intel PM/rep for any additional steps that need to be taken in regard to show execution. Regional Leadership: To support the operational awareness and show greater visibility and accountability for our operation Along with pre-event regional knowledge of Intel events, there will be RVP ops at the events to help facilitate. We have made expectations clear regarding the importance of expectations surrounding on-site management/leadership presence. SOP will always be setup times and crews that match precisely to what is quoted by our GSO partners. Crews will be dedicated to the event to which they are assigned. This will be reviewed with the GSO contact and regional leadership pre-event. At this location specifically (as well as in the region in general), we are reviewing the current service models regarding power distribution and all additional services to make sure that the scope of responsibility is clear between PSAV and our hotel partners. At Fairmont SJ, we are already working on a solution to purchase power equipment to improve the current state of affairs. Senior Leadership: Currently the GSO Account Manger prepares a PSAV Event Communication Checklist and schedules a call with the operations team at the venue to review and finalize the execution plan. Effective immediately, all Event Communication Checklists will be copied to the RVP of Operations for the corresponding region and the Vice President of Global Sales at the onset of the initial discussions to provide additional oversight as needed. This will give leadership in the region the visablity to plan ahead, reinforce the agreed upon execution plan, and fill any gaps in scheduling, giving us a more proactive approach to meet the needs of Intel. Additionally, our PSAV Internal Global Sales Advisory Board will review the current Event Communications Checklist SOP and form to enhance effectiveness. All changes to the SOP will be reviewed and vetted with the Executive Operational Team. Once changes are incorporated, internal education will follow with the field crew outlining the updates and the importance of following the process with the direction of the Global Account Manager to deliver the highest level of customer services and consistency.
- 8. Thank you for taking the time to review this custom proposal. We appreciate the careful consideration you will take to determine your production partner for DST 2016. We look forward to hearing your decision. Please dont hesitate to contact me with any questions you may have. Steve Menna 407.519.1019 smenna@psav.com Copyright 息 2016 PSAV速 All Rights Reserved. Proprietary and Confidential.