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PRESENTED BY
Intelligent Content and Flare
Denise Kadilak
? Information Architect/Team Manager
? 20 years experience
? 8 + years working in Flare
? 4th year presenting at MadWorld
? Part-time college instructor
? Blog Writing with a Flare
About me
? What is a Intelligent Content
? Key Features
? Advantages
? Disadvantages
? How it works in Flare
? Why important
Agenda
? In very broad terms
¨C Intelligent content is designed to be modular, structured, reusable,
format free, and semantically rich and, as a consequence,
discoverable, reconfigurable, and adaptable
Anne Rockley, Intelligent Content: A Primer
What is Intelligent Content
? Content that is not limited
¨C Serves a variety of purposes
? Help
? Support
? Training
? Professional Services
? Marketing
What is Intelligent Content
? Content that is not limited
¨C Delivers in several outputs
? Online
? Print
? Word
What is Intelligent Content
? Key Feature
¨C Modular
¨C Structured
¨C Reusable
¨C Format-free
¨C Semantically rich
What is Intelligent Content
? Designed for reuse
¨C Not a traditional document
? Creating documents one at a time
¨C A bunch of separate content components
¨C These are assembled into documents
¨C Flexible
? Shared across product lines
? Shared across departments
Modular
? Consistent
? Efficient
? Agile ¨C reuse to satisfy a variety of content needs
¨C Write content once and reuse many times
¨C ºÝºÝߣ decks, white papers, reports,
¨C Satisfy cross-departmental needs
¨C Reduced translation costs
Modular - Advantages
? XML most common format
? Allows you to classify content
? Readable by humans and machines
Structured
? Semantic structure tag (kinda Metadata)
¨C Styles
¨C Conditions
? Faster production
? Template driven
Structured - Advantages
? Reuse existing modular content to create new content
? Text is most common but can be applied to most media
? Not cut-and-pastes
Reusable
? Reduces content-creation time
? Eliminates duplicate content
? Consistent content
Reusable - Advantages
? Formatting lives outside of the content (css)
Format-free
? Easily switch out formats
? One set of content can be reused in a variety of channels
¨C Print
¨C Mobile ¨C phones, tablets
¨C Web
? Agile
? Efficient
Format-free - Advantages
? Includes machine-readable information (metadata)
? Label or attribute applied to content
¨C Product?
¨C Language?
¨C Role?
Semantically Rich
? Customized content
? Improve findability
? Decrease translation costs
Semantically Rich - Advantages
? Lack or context ¨C but not really
? Extra time to plan and produce
? Difficult environment in which to work
? Content management
? Advanced technologies
? Steep learning curve
Hurdles
? Increasing demands on our content
? Agile development process
¨C Rapid iteration
¨C Incremental change
? Global markets
But Worth the Challenge
? Organizational silos are (or should be) crumbling
? Technologies are there but we¡¯re stuck in an aging
paradigm
But Worth the Challenge
? What is this?
¨C Related to the ¡°Industry 4.0¡± concept
? 4th Industrial Revolution
? Automated Manufacturing
? Transformation from products to services
? Smart production lines
¨C Building with semi-autonomous components
¨C When added or changed, the whole production line/product automatically
adapts to new configuration
Relationship to ¡°Documentation 4.0¡±
? Counterintuitive to deliver technical documentation in
¨C Monolithic document formats
¨C Lacking structural information
¨C Metadata
? Information needs to become ¡°Intelligent¡±
¨C Content modularized in self-contained topics
¨C Enriched with classifying metadata.
Relationship to ¡°Documentation 4.0¡±
? Not a new or revolutionary concept
? Been around and practiced for several years
? Mostly in an effort to create cost-effective content
? But now, in context of Industry 4.0, it is becoming
mandatory
Relationship to ¡°Documentation 4.0¡±
? Almost forces you to create intelligent content
¨C Modular
¨C Structured
¨C Reuseable
¨C Format-free
¨C Semantically Rich
Flare Meets the Challenge
? Source files or Masters
? For reuse:
¨C Condition tags
¨C CSS
¨C Master Page/Page Layouts
¨C Variables
¨C Snippets
¨C TOCS
¨C Targets
Flare ¨C the Process (Basics)
? Global Project Linking
¨C Granular reuse
¨C CMS (sort of¡­)
? Run-time merge
Flare ¨C the Process (Advanced)
The End
? Intelligent Content: A Primer
? Technical Documentation 4.0
? Semantically Rich Data
Resources ¨C Intelligent Content
? Topic-based authoring
? Topic-based and Structured Authoring Made Simple in
Flare
? Content Reuse in MadCap Flare
? Flare Global Project Linking Guide
? Flare Run-time Merge
Resources ¨C Intelligent Content
My contact information:
? Denise.kadilak@Blackbaud.com
Questions?

More Related Content

Intelligent content and Flare

  • 1. PRESENTED BY Intelligent Content and Flare Denise Kadilak
  • 2. ? Information Architect/Team Manager ? 20 years experience ? 8 + years working in Flare ? 4th year presenting at MadWorld ? Part-time college instructor ? Blog Writing with a Flare About me
  • 3. ? What is a Intelligent Content ? Key Features ? Advantages ? Disadvantages ? How it works in Flare ? Why important Agenda
  • 4. ? In very broad terms ¨C Intelligent content is designed to be modular, structured, reusable, format free, and semantically rich and, as a consequence, discoverable, reconfigurable, and adaptable Anne Rockley, Intelligent Content: A Primer What is Intelligent Content
  • 5. ? Content that is not limited ¨C Serves a variety of purposes ? Help ? Support ? Training ? Professional Services ? Marketing What is Intelligent Content
  • 6. ? Content that is not limited ¨C Delivers in several outputs ? Online ? Print ? Word What is Intelligent Content
  • 7. ? Key Feature ¨C Modular ¨C Structured ¨C Reusable ¨C Format-free ¨C Semantically rich What is Intelligent Content
  • 8. ? Designed for reuse ¨C Not a traditional document ? Creating documents one at a time ¨C A bunch of separate content components ¨C These are assembled into documents ¨C Flexible ? Shared across product lines ? Shared across departments Modular
  • 9. ? Consistent ? Efficient ? Agile ¨C reuse to satisfy a variety of content needs ¨C Write content once and reuse many times ¨C ºÝºÝߣ decks, white papers, reports, ¨C Satisfy cross-departmental needs ¨C Reduced translation costs Modular - Advantages
  • 10. ? XML most common format ? Allows you to classify content ? Readable by humans and machines Structured
  • 11. ? Semantic structure tag (kinda Metadata) ¨C Styles ¨C Conditions ? Faster production ? Template driven Structured - Advantages
  • 12. ? Reuse existing modular content to create new content ? Text is most common but can be applied to most media ? Not cut-and-pastes Reusable
  • 13. ? Reduces content-creation time ? Eliminates duplicate content ? Consistent content Reusable - Advantages
  • 14. ? Formatting lives outside of the content (css) Format-free
  • 15. ? Easily switch out formats ? One set of content can be reused in a variety of channels ¨C Print ¨C Mobile ¨C phones, tablets ¨C Web ? Agile ? Efficient Format-free - Advantages
  • 16. ? Includes machine-readable information (metadata) ? Label or attribute applied to content ¨C Product? ¨C Language? ¨C Role? Semantically Rich
  • 17. ? Customized content ? Improve findability ? Decrease translation costs Semantically Rich - Advantages
  • 18. ? Lack or context ¨C but not really ? Extra time to plan and produce ? Difficult environment in which to work ? Content management ? Advanced technologies ? Steep learning curve Hurdles
  • 19. ? Increasing demands on our content ? Agile development process ¨C Rapid iteration ¨C Incremental change ? Global markets But Worth the Challenge
  • 20. ? Organizational silos are (or should be) crumbling ? Technologies are there but we¡¯re stuck in an aging paradigm But Worth the Challenge
  • 21. ? What is this? ¨C Related to the ¡°Industry 4.0¡± concept ? 4th Industrial Revolution ? Automated Manufacturing ? Transformation from products to services ? Smart production lines ¨C Building with semi-autonomous components ¨C When added or changed, the whole production line/product automatically adapts to new configuration Relationship to ¡°Documentation 4.0¡±
  • 22. ? Counterintuitive to deliver technical documentation in ¨C Monolithic document formats ¨C Lacking structural information ¨C Metadata ? Information needs to become ¡°Intelligent¡± ¨C Content modularized in self-contained topics ¨C Enriched with classifying metadata. Relationship to ¡°Documentation 4.0¡±
  • 23. ? Not a new or revolutionary concept ? Been around and practiced for several years ? Mostly in an effort to create cost-effective content ? But now, in context of Industry 4.0, it is becoming mandatory Relationship to ¡°Documentation 4.0¡±
  • 24. ? Almost forces you to create intelligent content ¨C Modular ¨C Structured ¨C Reuseable ¨C Format-free ¨C Semantically Rich Flare Meets the Challenge
  • 25. ? Source files or Masters ? For reuse: ¨C Condition tags ¨C CSS ¨C Master Page/Page Layouts ¨C Variables ¨C Snippets ¨C TOCS ¨C Targets Flare ¨C the Process (Basics)
  • 26. ? Global Project Linking ¨C Granular reuse ¨C CMS (sort of¡­) ? Run-time merge Flare ¨C the Process (Advanced)
  • 28. ? Intelligent Content: A Primer ? Technical Documentation 4.0 ? Semantically Rich Data Resources ¨C Intelligent Content
  • 29. ? Topic-based authoring ? Topic-based and Structured Authoring Made Simple in Flare ? Content Reuse in MadCap Flare ? Flare Global Project Linking Guide ? Flare Run-time Merge Resources ¨C Intelligent Content
  • 30. My contact information: ? Denise.kadilak@Blackbaud.com Questions?

Editor's Notes

  • #22: While this advanced machine-to-machine communication is already in production, the digital manuals for these components are static and not able to adapt to changes.
  • #23: While this advanced machine-to-machine communication is already in production, the digital manuals for these components are static and not able to adapt to changes.
  • #24: While this advanced machine-to-machine communication is already in production, the digital manuals for these components are static and not able to adapt to changes.