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Brighton Digital Festival 
Website Optimisation for International Trade 
Sarah Carroll  25 September 2014 
@growglobal @ukti_londonse @brightondigital #exportonline #bdf14 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 2
Objectives 
 Make your website visible internationally 
 Attract more international website visitors 
 Convert international visitors into sales 
Increase global revenue 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 3
The International Web Opportunity 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 4
Billions of people in the world 
 5 billion = 1987 
 6 billion = 1999 
 7 billion = 2012 
 8 billion = 2026 
 9 billion = 2042 
Source: US Census Bureau - http://www.census.gov/population/international/data/worldpop/table_population.php (projected figures) 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 5
From many different countries 
Argentina  Australia  Austria  Belgium  Brazil  Canada  
China  France  Germany  India  Indonesia  Italy  
Japan  Mexico  Netherlands  Norway  Poland  Russia  
Saudi Arabia  South Africa  South Korea  Spain  Sweden  
Switzerland  Taiwan  Thailand  Turkey  United Arab 
Emirates  United Kingdom  USA 
7 billion 
people 
in the 
world 
Source: Top countries by GDP (Wikipedia, IMF) 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 6
The world is on the web 
Internet users in the world by region 
48 
OCEANIA 
10 
AFRICA 
22 
19 
1 
Asia 
Americas 
Europe 
Africa 
Oceania 
1.3 billion 
internet 
users 
in Asia 
EUROPE 
AMERICAS 
Source: Internet Live Stats www.internetlivestats.com/internet-users/#byregion 
Estimated internet users are 2,925,249,355 by 1 July 2014 
ASIA 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 7
 in many different countries 
List of Top 10 countries by internet usage  July 2014 estimate 
Rank Country Internet users (millions) 
1 China 642 
2 United States 280 
3 India 243 
4 Japan 109 
5 Brazil 108 
6 Russia 84 
7 Germany 72 
8 Nigeria 67 
9 United Kingdom 57 
10 France 55 
Source: www.internetlivestats.com/internet-users/#byregion 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 8
Its not just in English 
Top 10 languages of internet users 
39 
99 
83 
75 
65 
60 
60 
165 
510 
565 
Chinese 
internet users 
to overtake 
English language 
users by 2015 
0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 
ENGLISH 
CHINESE 
SPANISH 
JAPANESE 
PORTUGUESE 
GERMAN 
ARABIC 
FRENCH 
RUSSIAN 
KOREAN 
Millions of Users 
Source: Internet World Stats www.internetworldstats.com/stats7.htm 
Estimated Total internet users are 2,099,926,965 on 31 May 2011 Copyright 息 2000-2012 Miniwatts Marketing Group 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 9
Why internationalise? 
70% of online 
search enquiries 
are not in English 
(source: Oban Multilingual) 
Customers are 
four times more 
likely to buy 
from a website in 
their own language 
(source: IDC) 
Visitors stay 
twice as long 
if a website is in 
their own language 
(source: Forrester Research) 
90% of European 
internet users 
visit websites in 
their own language 
(source: EU EuroBarometer) 
Web-savvy SMEs 
brought in twice 
as much revenue 
through exports 
than those using 
internet sparingly 
(source: McKinsey SME survey) 
Cross-border online 
trade will increase 
sevenfold by 2020 
(source: OC&C & Google) 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 10
Are You Visible On The International Web? 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 11
12
13
Search is global 
Every day 
Google answers more than one billion questions 
from people around the globe 
in 181 countries and 146 languages 
(source: www.google.com) 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 14
Take the opportunity 
Dont just focus on 
1 country and 1 language. 
Adapt your website and 
optimise it for international trade 
(source: www.growglobal.com) 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 15
Options For An International Web Strategy 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 16
The international web journey 
Get it right in English Give a global impression Translate & localise 
Distributor 
& stockists 
website 
Local 
country 
domains 
International 
website in 
English 
Language 
pages on 
Country 
pages on 
.com 
Local 
country 
domains 
Online 
marketplace 
Agent & 
distributor 
websites 
.com 
Country 
pages on 
.com 
Local 
country 
domains 
Social 
media 
Optimise in English Optimise for other languages & countries 
UK 
website 
in 
English 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 17
18 
global 
messages
19 
international 
section
20 
one 
country-specific 
page
21 
one 
language-specific 
page
local 
country 
domains: 
France 
22
local 
country 
domains: 
Germany 
23
24 
local 
country 
domains: 
UK
25 
local 
country 
domains: 
Ireland
26 
local 
country 
domains: 
Germany
The international web journey 
Get it right in English Give a global impression Translate & localise 
Distributor 
& stockists 
website 
Local 
country 
domains 
International 
website in 
English 
Language 
pages on 
Country 
pages on 
.com 
Local 
country 
domains 
Online 
marketplace 
Agent & 
distributor 
websites 
.com 
Country 
pages on 
.com 
Local 
country 
domains 
Social 
media 
Optimise in English Optimise for other languages & countries 
UK 
website 
in 
English 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 27
Top international online marketplaces 
息 2014 Grow Global Limited www.growglobal.com Sarah Carroll 28
29 
Top international social networking sites 
息 Grow Global Limited www.growglobal.com Sarah Carroll
Next steps 
Contact Sarah on 07711 132179 or 
sarah.carroll@growglobal.com 
Apply for an Export Communications Review at 
www.gov.uk/export-communications-review 
Join a UKTI Web Optimisation for International Trade or UKTI E-commerce 
for International Trade Masterclass at 
www.growglobal.com/events 
Join the new UKTI Passport to Export for E-Commerce programme 
www.gov.uk/ukti 
Take the first step to going international on the web today 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 30
Questions? 
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 31

More Related Content

International Website Optimisation - Brighton Digital Festival 2014

  • 1. 1
  • 2. Brighton Digital Festival Website Optimisation for International Trade Sarah Carroll 25 September 2014 @growglobal @ukti_londonse @brightondigital #exportonline #bdf14 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 2
  • 3. Objectives Make your website visible internationally Attract more international website visitors Convert international visitors into sales Increase global revenue 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 3
  • 4. The International Web Opportunity 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 4
  • 5. Billions of people in the world 5 billion = 1987 6 billion = 1999 7 billion = 2012 8 billion = 2026 9 billion = 2042 Source: US Census Bureau - http://www.census.gov/population/international/data/worldpop/table_population.php (projected figures) 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 5
  • 6. From many different countries Argentina Australia Austria Belgium Brazil Canada China France Germany India Indonesia Italy Japan Mexico Netherlands Norway Poland Russia Saudi Arabia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Turkey United Arab Emirates United Kingdom USA 7 billion people in the world Source: Top countries by GDP (Wikipedia, IMF) 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 6
  • 7. The world is on the web Internet users in the world by region 48 OCEANIA 10 AFRICA 22 19 1 Asia Americas Europe Africa Oceania 1.3 billion internet users in Asia EUROPE AMERICAS Source: Internet Live Stats www.internetlivestats.com/internet-users/#byregion Estimated internet users are 2,925,249,355 by 1 July 2014 ASIA 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 7
  • 8. in many different countries List of Top 10 countries by internet usage July 2014 estimate Rank Country Internet users (millions) 1 China 642 2 United States 280 3 India 243 4 Japan 109 5 Brazil 108 6 Russia 84 7 Germany 72 8 Nigeria 67 9 United Kingdom 57 10 France 55 Source: www.internetlivestats.com/internet-users/#byregion 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 8
  • 9. Its not just in English Top 10 languages of internet users 39 99 83 75 65 60 60 165 510 565 Chinese internet users to overtake English language users by 2015 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 ENGLISH CHINESE SPANISH JAPANESE PORTUGUESE GERMAN ARABIC FRENCH RUSSIAN KOREAN Millions of Users Source: Internet World Stats www.internetworldstats.com/stats7.htm Estimated Total internet users are 2,099,926,965 on 31 May 2011 Copyright 息 2000-2012 Miniwatts Marketing Group 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 9
  • 10. Why internationalise? 70% of online search enquiries are not in English (source: Oban Multilingual) Customers are four times more likely to buy from a website in their own language (source: IDC) Visitors stay twice as long if a website is in their own language (source: Forrester Research) 90% of European internet users visit websites in their own language (source: EU EuroBarometer) Web-savvy SMEs brought in twice as much revenue through exports than those using internet sparingly (source: McKinsey SME survey) Cross-border online trade will increase sevenfold by 2020 (source: OC&C & Google) 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 10
  • 11. Are You Visible On The International Web? 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 11
  • 12. 12
  • 13. 13
  • 14. Search is global Every day Google answers more than one billion questions from people around the globe in 181 countries and 146 languages (source: www.google.com) 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 14
  • 15. Take the opportunity Dont just focus on 1 country and 1 language. Adapt your website and optimise it for international trade (source: www.growglobal.com) 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 15
  • 16. Options For An International Web Strategy 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 16
  • 17. The international web journey Get it right in English Give a global impression Translate & localise Distributor & stockists website Local country domains International website in English Language pages on Country pages on .com Local country domains Online marketplace Agent & distributor websites .com Country pages on .com Local country domains Social media Optimise in English Optimise for other languages & countries UK website in English 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 17
  • 24. 24 local country domains: UK
  • 25. 25 local country domains: Ireland
  • 26. 26 local country domains: Germany
  • 27. The international web journey Get it right in English Give a global impression Translate & localise Distributor & stockists website Local country domains International website in English Language pages on Country pages on .com Local country domains Online marketplace Agent & distributor websites .com Country pages on .com Local country domains Social media Optimise in English Optimise for other languages & countries UK website in English 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 27
  • 28. Top international online marketplaces 息 2014 Grow Global Limited www.growglobal.com Sarah Carroll 28
  • 29. 29 Top international social networking sites 息 Grow Global Limited www.growglobal.com Sarah Carroll
  • 30. Next steps Contact Sarah on 07711 132179 or sarah.carroll@growglobal.com Apply for an Export Communications Review at www.gov.uk/export-communications-review Join a UKTI Web Optimisation for International Trade or UKTI E-commerce for International Trade Masterclass at www.growglobal.com/events Join the new UKTI Passport to Export for E-Commerce programme www.gov.uk/ukti Take the first step to going international on the web today 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 30
  • 31. Questions? 息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 31

Editor's Notes

  • #12: Pick a volunteer from the audience and see if their website is visible in the UK and their target market search on company name and key product / service. Sarah to mention that although you wouldnt normally change country & language in Google, this is what Google does behind the scenes
  • #21: Mention that English is the business language in India