The document discusses optimizing websites for international trade. It notes that with billions of internet users worldwide from many different countries, websites have an opportunity to reach a global audience. However, websites need to be visible internationally, attract foreign visitors, and convert them to sales. The document provides tips on how to internationalize a website, such as having pages in other languages and optimizing for searches in other countries.
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International Website Optimisation - Brighton Digital Festival 2014
2. Brighton Digital Festival
Website Optimisation for International Trade
Sarah Carroll 25 September 2014
@growglobal @ukti_londonse @brightondigital #exportonline #bdf14
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 2
3. Objectives
Make your website visible internationally
Attract more international website visitors
Convert international visitors into sales
Increase global revenue
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 3
4. The International Web Opportunity
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 4
5. Billions of people in the world
5 billion = 1987
6 billion = 1999
7 billion = 2012
8 billion = 2026
9 billion = 2042
Source: US Census Bureau - http://www.census.gov/population/international/data/worldpop/table_population.php (projected figures)
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 5
6. From many different countries
Argentina Australia Austria Belgium Brazil Canada
China France Germany India Indonesia Italy
Japan Mexico Netherlands Norway Poland Russia
Saudi Arabia South Africa South Korea Spain Sweden
Switzerland Taiwan Thailand Turkey United Arab
Emirates United Kingdom USA
7 billion
people
in the
world
Source: Top countries by GDP (Wikipedia, IMF)
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 6
7. The world is on the web
Internet users in the world by region
48
OCEANIA
10
AFRICA
22
19
1
Asia
Americas
Europe
Africa
Oceania
1.3 billion
internet
users
in Asia
EUROPE
AMERICAS
Source: Internet Live Stats www.internetlivestats.com/internet-users/#byregion
Estimated internet users are 2,925,249,355 by 1 July 2014
ASIA
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 7
8. in many different countries
List of Top 10 countries by internet usage July 2014 estimate
Rank Country Internet users (millions)
1 China 642
2 United States 280
3 India 243
4 Japan 109
5 Brazil 108
6 Russia 84
7 Germany 72
8 Nigeria 67
9 United Kingdom 57
10 France 55
Source: www.internetlivestats.com/internet-users/#byregion
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 8
9. Its not just in English
Top 10 languages of internet users
39
99
83
75
65
60
60
165
510
565
Chinese
internet users
to overtake
English language
users by 2015
0 50 100 150 200 250 300 350 400 450 500 550 600 650 700
ENGLISH
CHINESE
SPANISH
JAPANESE
PORTUGUESE
GERMAN
ARABIC
FRENCH
RUSSIAN
KOREAN
Millions of Users
Source: Internet World Stats www.internetworldstats.com/stats7.htm
Estimated Total internet users are 2,099,926,965 on 31 May 2011 Copyright 息 2000-2012 Miniwatts Marketing Group
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 9
10. Why internationalise?
70% of online
search enquiries
are not in English
(source: Oban Multilingual)
Customers are
four times more
likely to buy
from a website in
their own language
(source: IDC)
Visitors stay
twice as long
if a website is in
their own language
(source: Forrester Research)
90% of European
internet users
visit websites in
their own language
(source: EU EuroBarometer)
Web-savvy SMEs
brought in twice
as much revenue
through exports
than those using
internet sparingly
(source: McKinsey SME survey)
Cross-border online
trade will increase
sevenfold by 2020
(source: OC&C & Google)
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 10
11. Are You Visible On The International Web?
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 11
14. Search is global
Every day
Google answers more than one billion questions
from people around the globe
in 181 countries and 146 languages
(source: www.google.com)
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 14
15. Take the opportunity
Dont just focus on
1 country and 1 language.
Adapt your website and
optimise it for international trade
(source: www.growglobal.com)
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 15
16. Options For An International Web Strategy
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 16
17. The international web journey
Get it right in English Give a global impression Translate & localise
Distributor
& stockists
website
Local
country
domains
International
website in
English
Language
pages on
Country
pages on
.com
Local
country
domains
Online
marketplace
Agent &
distributor
websites
.com
Country
pages on
.com
Local
country
domains
Social
media
Optimise in English Optimise for other languages & countries
UK
website
in
English
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 17
27. The international web journey
Get it right in English Give a global impression Translate & localise
Distributor
& stockists
website
Local
country
domains
International
website in
English
Language
pages on
Country
pages on
.com
Local
country
domains
Online
marketplace
Agent &
distributor
websites
.com
Country
pages on
.com
Local
country
domains
Social
media
Optimise in English Optimise for other languages & countries
UK
website
in
English
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 27
28. Top international online marketplaces
息 2014 Grow Global Limited www.growglobal.com Sarah Carroll 28
29. 29
Top international social networking sites
息 Grow Global Limited www.growglobal.com Sarah Carroll
30. Next steps
Contact Sarah on 07711 132179 or
sarah.carroll@growglobal.com
Apply for an Export Communications Review at
www.gov.uk/export-communications-review
Join a UKTI Web Optimisation for International Trade or UKTI E-commerce
for International Trade Masterclass at
www.growglobal.com/events
Join the new UKTI Passport to Export for E-Commerce programme
www.gov.uk/ukti
Take the first step to going international on the web today
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 30
31. Questions?
息 Licensed for use for UKTI ECR Masterclasses by Grow Global Limited www.growglobal.com Sarah Carroll 31
Editor's Notes
#12: Pick a volunteer from the audience and see if their website is visible in the UK and their target market search on company name and key product / service. Sarah to mention that although you wouldnt normally change country & language in Google, this is what Google does behind the scenes
#21: Mention that English is the business language in India