Interpersonal Skills Presentation.ppt
Download as PPT, PDF
0 likes351 views
This document discusses interpersonal skills and communication. It covers listening skills, giving and receiving feedback, working in groups, and giving presentations. Effective interpersonal skills require strong communication abilities like listening without distraction, using body language, and expressing oneself clearly. Groups function best when members cooperate, resolve conflicts constructively, and work toward shared goals. Presentations require preparation, practicing delivery, and managing nerves. Developing interpersonal skills enhances personal and professional relationships.
Interpersonal Skills Presentation.ppt
- 2. Interpersonal Skills Module 2 Interpersonal skills Necessary for relating and working with others Effective communication skills listening and expressing Ability to give and receive feedback Being able to work well in teams or groups
- 3. Interpersonal Skills Module 3 Benefits Personal relationships Professional relationships Employment related skill Team or group work in college Learn about other perspectives Share work load
- 4. Interpersonal Skills Module 4 Aspects of Communication: Listening & Expressing Verbal & Non-Verbal
- 5. 5 How does it 韓艶艶鉛.?
- 6. Interpersonal Skills Module 6 Communication Skills Listening Paying attention to the total content of someones verbal communication, without thinking of what youre going to say next, what you need to do that afternoon, etc.
- 7. Interpersonal Skills Module 7 Listening Avoiding distractions Attention giving Active Listening
- 8. Interpersonal Skills Module 8 Listening Avoiding distractions Reduce noise Not thinking about what to say Not thinking about other things
- 9. Interpersonal Skills Module 9 Listening Attending via Body Language Eye Contact Nodding
- 10. Interpersonal Skills Module 10 Active Listening By: Not interrupting Focusing Paraphrasing Summarising Using open ended questions Attending to speakers non-verbal language
- 11. Interpersonal Skills Module 11 Communication is: Verbal The words we use 7% The tone we use 13% Non-verbal Body Language 80%
- 12. Interpersonal Skills Module 12 Body Language Gesturing Facial expressions Eye contact Posture Tone of voice
- 13. Interpersonal Skills Module 13 Communication Skills Listening Self-expression
- 14. Interpersonal Skills Module 14 Effective Expression I Statements - ownership Matching non-verbal & verbal Questions Overcome barriers Positive language Ask for feedback
- 15. Interpersonal Skills Module 15 Good communication involves: Congruence between what we think, say and do A willingness to listen A level of openness Respect for other person
- 16. Interpersonal Skills Module 16 Communication Skills What is Feedback?
- 17. Interpersonal Skills Module 17 Giving Constructive Feedback Positive Specific Non- judgmental Sensitive
- 18. Interpersonal Skills Module 18 Giving Constructive Feedback Encouraging Actionable Two-Way Timely
- 19. Interpersonal Skills Module 19 Receiving Feedback Be open & receptive Listen to what is being said Be aware of immediate reactions Concentrate on content Question if you dont understand Ask for help/suggestions/ideas
- 20. Interpersonal Skills Module 20 Welcome feedback as a constructive way to help you develop and improve your skills and performance
- 21. Interpersonal Skills Module 21 Working with Others
- 22. Interpersonal Skills Module 22 Benefits of learning in groups Experience, skills or knowledge of others Support, encouragement, responsibility Share work Increase understanding Differing perspectives Others?
- 23. Interpersonal Skills Module 23 What is a group? A group is a collection of individuals who come together for a particular reason or with a common aim.
- 24. Interpersonal Skills Module 24 What is a group? Task elements Goals, Resources, Skills, Decisions Process elements Roles, Communication, Dynamics, Conflict Resolution
- 25. Interpersonal Skills Module 25 What is group dynamics? Group dynamics examines the way people behave in groups and attempts to understand the factors that make a group more effective.
- 26. Interpersonal Skills Module 26 To be effective groups need to: Achieve a task Build and maintain the group Develop / help individuals
- 27. Interpersonal Skills Module 27 Effective groups: Clear, relevant goals Open communication Cooperation Members responsible for own behaviour Processes for decisions established Problems confronted openly Conflict resolved constructively
- 28. Interpersonal Skills Module 28 Groups need to be nurtured What does this mean?
- 29. Interpersonal Skills Module 29 Giving presentations Aim/purpose & context Planning & preparation Delivery Overcoming nerves
- 30. Interpersonal Skills Module 30 Giving presentations Purpose & Context: To inform, train, persuade, entertain, sell or demonstrate? Who is the audience? How much time do you have? Where is the venue? Formal or informal?
- 31. Interpersonal Skills Module 31 Giving presentations Planning & Preparation: Relevance to aim and audience! Gather material relevant to message Key points only!
- 32. Interpersonal Skills Module 32 Giving presentations Planning & Preparation: Structure the material Intro = catch attention Middle = logical, chunks End = summarise main points
- 33. Interpersonal Skills Module 33 Giving presentations Planning & Preparation: Use of notes Use of visual aids KISS! Rehearse
- 34. Interpersonal Skills Module 34 Giving presentations Delivery: Check room, time, equipment Awareness of self voice, body language, confidence Dealing with questions
- 35. Interpersonal Skills Module 35 Giving presentations Tips for delivering presentations: Be aware of verbal language Be aware of non-verbal language Eye contact Hands/gestures Posture Face audience Clothes
- 36. Interpersonal Skills Module 36 Giving presentations Reasons for feeling nervous: Lack of experience Lack of preparation Lack of enthusiasm Negative self-talk
- 37. Interpersonal Skills Module 37 Giving presentations Overcoming nerves: Be over-prepared Rehearse/practice Use relaxation techniques Think positive Allow for all eventualities Avoid stressors