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Intro to Dynamic Pricing &
Yield Management
FOR VACATION & SHORT-TERM RENTALS
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Please rate this session by selecting this session in the VRMA
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ANTITRUST STATEMENT
It is the policy of the Vacation Rental Managers Association (VRMA), and it is the responsibility of
every VRMA member, to comply in all respects with antitrust laws. VRMAand, in particular,
VRMA meetings and other functionsshall not be used as a means of pursuing anti-competitive
practices, including:
a) Setting prices or other customer charges;
b) Ensuring parallel contract terms and conditions;
c) Agreeing not to compete, including allocation of territories or markets; and
d) Refusing to do business with any supplier, vendor, or customer.
 Ian McHenry, Co-Founder & CEO, Beyond Pricing
 Eric Breon, CEO, Vacasa
 Jeff Paglialonga, Owner, Teeming Vacation Rentals
@beyondpricing
beyondpricing.com
Panel
Some	Quick	Clarification
 What is yield management?
 Selling to the right person at the right time for the right price
 Can include:
 Dynamic pricing
 Cancellation fee policies
 Length of stay adjustments
 Channel management
 Promotions
 Marketing
 Yield was traditionally an airline term and hotels started calling it
revenue management
What	is	Dynamic	Pricing?
Changing	your	price	based	on	
changes in	supply and	
demand
@beyondpricing
beyondpricing.com
Why	is	this	important?
Demand	Changes	A	Lot
2014	San	Francisco	Short-Term	Rental	Occupancy
As	Demand	Changes,	So	Do	Prices
Price
Rooms	Booked
High Season
Demandnd
Low Season
Demand
$200
$150
Sometimes,	Supply	Changes,	Too
Popes	Visit	to	Philadelphia
What	Happens	When	You	Dont	Vary	Your	
Prices
Owner	#3
Owner	#2
Owner	#1
What	Happens	When	You	Dont	Vary	Your	
Prices
 Owner #1 - $140/night  Chronic Under Pricer
 She will be filled 95% of the time and excited about her high
occupancy
 Owner #2 - $180/night  Average Jane
 She is excited because she is filled from March-October and thinks
winters are just slow
 Owner #3 - $220/night  Occasional Olivia
 Her calendar is usually open, except for big events which are booked
months in advance
Most	Managers	Already	Vary	Their	Prices
 Most managers will have at least:
 High season
 Low season
 Weekend
 Last-minute discounts
Question
How	many	different	rates	
does	your	average	property	
have?
What	is	Variable	Pricing?
Charging	a	different	price	for	
different	nights	of	the	year
All	Managers	(We	Hope)	Do	Some	Degree	
of	Variable	Pricing
Example	Owner
Homewood	Occupancy
Example	Sophisticated	Manager
Clearly,	There	is	A	Lot	More	We	Can	Do	
with	Truly	Dynamic	Pricing
Managers	Are	Losing	Millions	of	Dollars	by	
Using	Flat	(or	Semi-Flat)	Pricing
$200
$100
$300
$400
Date
Single	Nightly	Rate
Optimized	Rate
Lost	revenue
Lost	bookings
 Money	left	on	the	table	
during	periods	of	high	
demand
 Units	sitting	empty	during	
periods	of	low	demand
Dynamic	Pricing	Helps	in	2	Ways
1. By	lowering	your	price	when	
demand	is	low,	you	can	
increase	your	occupancy
2. By	increasing	your	price	when	
demand	is	high,	you	can	
increase	your	average	nightly	
rate
$200
$100
$300
$400
Date
Additional	
Bookings
$200
$100
$300
$400
Date
Higher	
Nightly	
Rate
1. Seasonality
2. Day	of	Week
3. Events
3	Biggest	Factors	Driving	Demand
Seasonality	is	Different	in	Every	City
Change	in	Demand
Seasonality	is	Different	in	Every	City
Change	in	Demand
Seasonality	Also	Differs	in	Neighborhoods	of	
the	Same	CityChange	in	Demand
Seasonality	Also	Differs	in	Neighborhoods	of	
the	Same	CityChange	in	Demand
Change	in	Demand
Day	of	Week	Variations	Are	Different	in	
Every	City
Events	Can	Have	Big	Impacts	on	Demand
Event	Impact	is	Highly	Local
VSEvent	Location X
Hotel	Center
X
One	More	Important	Question
Are	You	a	Motel	6	or	a	Marriott?
VS
VS
Finding	the	Right	Average	Price	for	Your	
Place	is	Tough
South	Beach,	Miami	1	Bedroom	Prices
Number	of	Listings
Motel	6
Marriott
Ritz?
Avg=$140
Many	Factors	Contribute	to	How	Much	
You	Can	Charge
 Amenities
 Number	of	Reviews
 Average	Star	Rating
 Quality	of	Pictures
 Number	of	Pictures
 Stainless	Steel	Appliances
 Location
 Response	Time
 Listing	Site	Search	Ranking
 Number	of	Bedrooms
 Number	of	Bathrooms
 Number	of	Beds
 Extra	Guest	Fee
 Cleaning	Fee
 Instant	Book
 Listing	Title
What	Matters	is	How	Quickly	You	Book	
Versus	the	Average
You	can	then	vary	your	average	rate	based	
on	changes	in	demand
Booking	Curves	Tell	You	How	Far	in	
Advance	Are	People	Booking
Percent	of	Bookings
Days	Out
Two	Implications	of	the	Booking	Curve
2.	Tells	You	What	Percent	of	Demand	is	Still	Left																		
Allows	you	to	know	whether	and	when	to	discount
1. Tells	You	Whether	Youre	Booking	Up	Too	Quickly
If	you	are,	chances	are	you	can	increase	your	average	
nightly	rate,	or	Base	Price
What	About	My	Competition?
1. Comps	help	you	figure	out	your	average	price
 However,	keep	an	eye	on	how	quickly	your	units	book	up	relative	to	
your	booking	curve.		This	is	the	best	indicator	of	your	Goldilocks	
average	price
2. If	you	have	smart	neighbors	(ahem,	Vacasa),	tracking	the	changes	in	
their	prices	for	events,	seasonality,	day	of	week,	etc.	can	help
 However,	you	never	want	to	copy	off	of	a	D	student	if	youre	going	
to	copy
3. In	periods	of	low-demand	/	last-minute	availability,	making	sure	you	
are	competitively	priced	can	be	important
$0
$100
$200
$300
$400
$500
$600
$700
$800
$900
$1,000
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
11/1/16 11/8/16 11/15/16 11/22/16 11/29/16 12/6/16 12/13/16 12/20/16 12/27/16
The	Pitfalls	of	Comps
Occupancy
Average	Price
Occupancy
Avg.	Price
$300
$320
$340
$360
$380
$400
$420
$440
$460
$480
$500
30%
35%
40%
45%
50%
55%
60%
3/1/17
3/3/17
3/5/17
3/7/17
3/9/17
3/11/17
3/13/17
3/15/17
3/17/17
3/19/17
3/21/17
3/23/17
3/25/17
3/27/17
3/29/17
3/31/17
The	Pitfalls	of	Comps
Occupancy
Average	Price
Occupancy
Avg.	Price
Hotel	Competition
Hotels	can	sometimes	be	a	substitute	for	your	
vacation	rental	product.
In	addition,	some	of	them	have	incredibly	
sophisticated	software	to	help	them	predict	demand.
Tracking	their	prices	for	the	next	year	will	help	you	get	
an	idea	of	when	major	events	and	seasons	will	be
What	About	Distressed	Inventory?
 Distressed	inventory	is	any	last-minute	or	hard	to	book	nights	that	you	need	to	fill
 Dont	want	to	train	guests	to	wait	until	the	last	minute	because	they	know	you	are	going	to	
discount
 Want	to	know	how	early	to	start	discounting	- some	markets	have	a	lot	of	bookings	in	the	
week	before.
 People	use	different	strategies	including	opening	inventory	on	channels	with	more	last-
minute	bookers
 Hotels	use	sites	like	Hotwire	which	mask	their	name	so	loyal	customers	cant	book	the	
special	rates
This	is	All	Great,	But	How	Do	I	figure	Out	
Demand?
1.	Historical	Demand	Curves
Lots	of	third	parties	offer	data	on	occupancy	
rates	throughout	the	year	- start	there
Your	own	historical	data	probably	has	some	
good	insights
2.	Real-time	Demand	Changes
 Hotels	use	their	inventory	of,	say,	200	rooms	to	see	how	quickly	they	are	filling	up	vs.	last	year
 This	works	for	hotels	because	they	are	trying	to	optimize	prices	across	the	whole	PORTFOLIO	of	rooms
 So	if	they	dont	realize	until	half	of	the	rooms	are	booked	that	there	is	more	demand	than	expected,	
they	make	it	up	on	the	second	half
 If	you	do	this	with	vacation	rentals,	half	of	your	owners	will	get	booked	at	too	low	of	a	rate
 However,	its	better	than	all	of	your	owners	getting	booked	at	too	low	of	a	rate
Pitfalls	of	Using	You	Own	Inventory	to	See	
Demand	Changes
 Hotel	style	occupancy	matrices	
require	you	to	decide	when	and	by	
how	much	to	change	price
 In	our	Tahoe	example,	the	PM	
might	have	sold	out	80%	of	their	
inventory	before	they	raised	prices
 Better	than	not	raising	prices,	but	
better	to	use	market	demand	
trends	to	see	increased	demand	
before	your	places	get	booked
2.	Real-time	Demand	Changes
Better	is	to	look	at	the	whole	local	market	to	
see	changes	in	supply	and	demand
You	can	use	third-party	services	that	are	
emerging	to	help	you	do	this
You	can	build	your	own	bots	to	track	this
Or	you	can	do	it	manually
Example
Data	Sources
Inside	Airbnb
Destimetrics
VRM	Intel
Others?
Other	New	Revenue	
Strategies:	
LOS	Pricing
By	Jeff	Paglialonga,	Teeming	VR
Pricing for	Vacation	Rentals
What	is	LOS?
Length	of	Stay	Pricing
Pricing for	Vacation	Rentals
As	found	online
LOS	stands	for	Length	of	Stay.	Figure	derived	by	
dividing	the	number	of	room	nights	by	the	number	
of	bookings.	When	it	comes	to	revenue	
management,	LOS	is	an	important	criteria.	It	can	
help	enormously	with	the	organizing	and	
optimization	of	occupancy	within	a	hotel.
Pricing for	Vacation	Rentals
I	have	no	idea	what	that	means.
Pricing for	Vacation	Rentals
But,
(Just	making	sure	you	are	paying	attention.)
Pricing for	Vacation	Rentals
We	are	managing	vacation	
rentals	not	hotels.
Pricing for	Vacation	Rentals
Here	is	what	I	think	it	means	in	real	terms	from	a	
vacation	rental	managers	perspective.
Every	night	is	a	different	rate	
based	on	the	LENGTH	OF	STAY.
The	shorter	the	stay	the	higher	the	nightly	rate.
Pricing for	Vacation	Rentals
We	manage	many	properties	with	
Minimum	Stay	Requirements.
 No	Minimum	Stay	Requirement
 Weekly	Minimum
 Semi-Monthly	(2	Week	Minimum)
 Monthly	Minimum
 3	Month	Minimum
Pricing for	Vacation	Rentals
Pricing for	Vacation	Rentals
Parameters
 Daily	Units
 All	Year
 Any	day	Check	In	/	Check	Out
 Minimum	Stay	3	nights
 Can	stay	for	1	or	2	nights	but	price	is	the	
same	as	3
 Software	generates	the	minimum	
DOLLAR	amount	for	each	stay
 Weekend	rates	are	more
Pricing for	Vacation	Rentals
Pricing for	Vacation	Rentals
Parameters
 Weekly	Units
 Peak	Season	(Jan-Easter)
 Saturday	Check	In	/	Check	Out
 Minimum	Stay	7	days
 Non-Peak	Season	(rest	of	year)
 Any	Day	Check	In	/	Check	Out
 Minimum	Stay	3	days
Pricing for	Vacation	Rentals
Pricing for	Vacation	Rentals
Example:	Search	for	3	days	in	October	(slow	season)
This	is	a	weekly	min	unit.
And	here	is	the	price	for	7	days
Every	search	for	a	
different	number	of	
nights	will	result	in	a	
different	nightly	rate.
Pricing for	Vacation	Rentals
Rate	Table
Every	week	has	a	different	
Discount	or	Surcharge	based	
on	the	number	of	night	stay	
(LOS).
We	have	54	different	Rate	
Tables	for	different	
categories	of	units.
Pricing for	Vacation	Rentals
Rate	Tables
 We	send	Channel	
Partners	different	rates.
 We	can	use	the	same	or	
different	rate	tables	for	
different	channel	
partners.
 We	try	to	NET	the	same	
amount	from	any	
distribution	source	as	if	it	
was	booked	on	our	site.
Pricing for	Vacation	Rentals
Parameters
 Semi-Monthly	Units	(2	week	minimum)
 Peak	Season	(Jan-Easter)
 Saturday	Check	In	/	Check	Out
 Minimum	Stay	14	days
 Non-Peak	Season	(rest	of	year)
 Any	Day	Check	In	/	Check	Out
 Must	fall	within	2	week	windows
 Minimum	Stay	=	$	Amount
Pricing for	Vacation	Rentals
Pricing for	Vacation	Rentals
Example:	Search	for	3	days	in	October	(slow	season)
This	is	a	2	week	min	unit.
And	here	is	the	price	for	7	days
And	14	days	is	$2355.
Pricing for	Vacation	Rentals
2	Week	Min	Rate	Table
 In	off	season	we	will	
rent	for	1	week	but	at	
a	minimum	price.	The	
surcharge	reflects	that	
price	manipulation.
 Any	search	for	1-6	
days	will	give	the	
same	price	as	7	days.
This	is	the	2	Week	Min	OTA	Rate	Table
Pricing for	Vacation	Rentals
2	Week	Min	Rate	
Table
We	block	off	unused	
Days	as	MD	
Maintenance	Days,	
for	when	a	guest	
stays	for	less	than	
the	minimum	14	
days.
Note	with	date	
ranges
Pricing for	Vacation	Rentals
Parameters
 Monthly	Units	
 Peak	Season	(Jan-April)
 Saturday	Check	In	/	Check	Out
 Minimum	Stay	28,	30	or	calendar	month
 Non-Peak	Season	(rest	of	year)
 Any	Day	Check	In	/	Check	Out
 Minimum	Stay	=	$	Amount
Pricing for	Vacation	Rentals
Example:	Search	for	12	days	in	October	(slow	season)
This	is	a	Monthly	min	unit.
And	here	is	the	price	for	21	days-
And	30	days	is	$2942.
Pricing for	Vacation	Rentals
Channel	Partners	that	support	
Length	of	Stay	Pricing
 RedAwning?
 myBookingPal?
 RentalsUnited?
 avantio?
 Lodgify?
 and
Pricing for	Vacation	Rentals
LeisureLink?
They	did	not,	but	for	$34	million	you	
think	they	could	have	programmed	it.
Pricing for	Vacation	Rentals
How	does	all	this	help	your	business?
 Selling	point	to	get	new	units
 Owners	do	not	have	the	data	or	programs	to	
do	LOS	pricing
 More	revenue	for	your	owners- which	means	
more	revenue	for	you.
 More	bookings	=	more	fee	and	revenue	as	
well.
Questions?
Contact: ian@beyondpricing.com
jeff@teemingvr.com
Evaluation
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on this session!
Dont forget to rate this session NOW by selecting this
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Intro to Dynamic Pricing and Yield Management for Vacation Rentals - VRMA National 2016