The document provides information about the Florida State University Virtual Operations Support Team (FSU VOST). It summarizes that FSU VOST will utilize students and staff from the Emergency Management and Homeland Security program to monitor social media and assist with disaster response and recovery efforts using open-source data collection and dissemination. FSU VOST members will communicate virtually through tools like Skype and Google Docs. The team may be activated to support state and local governments or research projects in tracking disaster information on social media and amplifying official messages.
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Introduction to FSU VOST - Spring 2013
1. THE FLORIDA STATE UNIVERSITY
#VOST
FSU Virtual Operations Support Team
FSU VOST
Initial Briefing, April 2013
2. Virtual Operations Support
Virtual Operations Support (VOS) as applied to emergency
management and disaster recovery is an effort to make use of
new communication technologies and social media tools during
an emergency or disaster to aid the response and recovery effort
through open-source data
collection, aggregation, verification, and dissemination.
3. Virtual Operations Support Team
VOS Teams (VOST) are activated to perform specific VOS
functions in support of participating organizations or agencies.
4. FSU.VOST
The FSU VOST (FSU.VOST) will be comprised of
Emergency Management and Homeland
Security (EMHS) Faculty and staff, along with
interested and qualified students.
Students on FSU.VOST should be:
Familiar with emergency management practices
and concepts. Completion of Foundations of
Emergency Management and/or Disaster
Systems is a plus.
Comfortable with social media, including
Twitter, Facebook and Google+.
Comfortable with Skype, Google Chat, and Google
Docs.
Must have a Twitter account, Facebook
account, Google account, Skype account, and a
laptop with internet access.
5. FSU.VOST Members
FSU Student
FEMA IS-042: Social Media in EM
Computer with Internet Access
Proficiency in Social Media Platforms
Awareness-Level Understanding of
Emergency Management and Public
Safety Operations
6. FSU.VOST
FSU.VOST is virtual! There is an operations center/studio in
Bellamy, but team members can work anywhere with an
internet connection.
Communication and backchannel coordination is
accomplished through Skype, Google chat, and web
applications.
The FSU.VOST may be activated for any type of disaster.
Shifts will run 4-8 hours, depending on mission needs and
available personnel. Major disasters may require near
24/7 operations.
7. FSU.VOST Missions
FSUVOST may operate in support of:
FDEM or county/local governments.
Primary missions will be to track trends and information regarding ingoing
disasters, amplify official messages, and assist with rumor control.
Can integrate with ESF-14 (Public Information) or ESF-5 (Planning /
Reconnaissance)
ESF-18 and/or Department of Economic Opportunity
Data collection and damage assessment of businesses impacted by disaster.
FSU Emergency Management and Homeland Security Program (EMHS)
research projects
EMHS is developing a concept called PRISM Platform for Real-time
Integration of Social Media. VOST will help develop and refine this toolset and
concept.
FSU EMHS Disaster Incident Research Team (DIRT)
DIRT operates in and around disaster impact areas. FSU.VOST may provide
operational support to these deployments.
8. Apps
FSU.VOST may utilize any of the following applications for
situation monitoring/awareness.
Familiarity with any or all of these tools is a plus.
(FSU is also developing its own proprietary situational
awareness software solutions for use by FSU.VOST
9. Social Media
management
dashboard
Full integration of
Twitter, Facebook, Linke
din, Google+, Foursqare,
Myspace, WordPress, Ins
tagram, Tumblr, etc.
Allows user to
receive/author posts
from multiple accounts
across multiple platforms
Data can be sorted in
Streams by
account, keywords/hash
tags, etc.
10. Open-source
crowdsourcing app
Gathers and structures
data from multitude of
sources
Aggregates user-
generated geocoded
reports with Google
Maps overlay
11. Geofeedia
Cross-platform Social
Media tool for
monitoring, filtering and
exporting Social Media
data
Allows traditional
keyword/ hashtag
searches or searches by
user-identified regions
or locations
Only aggregates Social
Media posts that
include geolocation
data
12. How To Get Involved
Go to: http://em.fsu.edu/vost and fill out the
application.
For more information, please contact David Merrick at
dmerrick@cdrp.net