Iran Age Control updated March 2007 TRAINING PROGRAM
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The document discusses ensuring product quality and freshness by controlling the effects of time and temperature. It notes that 11% of PET drinks have low carbonation and 5% of Coca-Cola Light drinks have an off-taste due to aging. Proper storage, distribution, and stock rotation are necessary to reduce the shelf life shortening effects of heat. Products like PET and diet drinks have shorter shelf lives and are more susceptible to going flat or developing off-flavors from aging. The document provides guidelines for maximizing freshness including storing and transporting products cool, monitoring production dates, and using a first-in-first-out stock rotation system.
Iran Age Control updated March 2007 TRAINING PROGRAM
- 2. ALWAYSALWAYS FRESHFRESH Product Quality December 2006Product Quality December 2006 12 month sales weighted12 month sales weighted 11% of all PET has low carbonation 125 samples of PET in last 12 months Coca-Cola Light 5% has off-taste (low aspartame) 18 samples of Coca-Cola Light in last 12 months
- 4. ALWAYSALWAYS FRESHFRESH Quality MeasuresQuality Measures Specifications based on ConsumerSpecifications based on Consumer Perception People can tell thePerception People can tell the differencedifference When is PET flat? 15% of CO2 lostWhen is PET flat? 15% of CO2 lost When do Light Products taste bad? When do Light Products taste bad? 30% of aspartame gone30% of aspartame gone How Do We Decide?How Do We Decide?
- 6. ALWAYSALWAYS FRESHFRESH We need to ensure thatWe need to ensure that our products are:our products are: ALWAYS FRESHALWAYS FRESH
- 7. ALWAYSALWAYS FRESHFRESH As with most Food Products our SoftAs with most Food Products our Soft Drinks have a Drinks have a Best TasteBest Taste time time We call this time theWe call this time the Shelf LifeShelf Life PETPET andand LightLight Products have aProducts have a ShorterShorter Shelf LifeShelf Life than other Productsthan other Products Why Fresh Product?Why Fresh Product?
- 8. ALWAYSALWAYS FRESHFRESH What shortens Shelf Life?What shortens Shelf Life? Storing forStoring for Too LongToo Long Storing inStoring in Warm orWarm or HotHot placesplaces AllAll Soft Drinks are affected bySoft Drinks are affected by Time andTime and TemperatureTemperature, but, but PETPET andand LightLight drinks are affecteddrinks are affected moremore
- 9. ALWAYSALWAYS FRESHFRESH Best shelf life 壊岳温姻岳壊
- 10. ALWAYSALWAYS FRESHFRESH WHAT IS THE EFFECT? HEAT PET = FLAT PRODUCT! TIME
- 11. ALWAYSALWAYS FRESHFRESH PET = FLAT PRODUCT! WHY? PET is like a very fine mesh that allows carbon dioxide gas to pass through (the gas goes out not because of the pressure in the bottle). The smaller the bottle the more of the product is in contact with the surface of the bottle, (relatively), and the gas is lost faster. The higher the pressure in the bottle the faster the gas is lost: Coca-Cola, Sprite: high carbonation Fanta: lower carbonation Higher temperature = higher pressure in the bottle
- 12. ALWAYSALWAYS FRESHFRESH WHAT IS THE EFFECT? HEAT LIGHT PRODUCTS = BAD TASTE! TIME
- 13. ALWAYSALWAYS FRESHFRESH LIGHT PRODUCTS = BAD TASTE! WHY? Light products do not contain sugar. Light products contain artificial sweeteners: Aspartame & Acesulphame-K (Ace-K) The mixture is used to simulate the taste of sugar, Ace- K on its own does not taste right. Aspartame degrades / breaks down over time. The degradation is accelerated by heat. When 30% of the aspartame has degraded the product is noticeably less sweet, becomes bitter.
- 14. ALWAYSALWAYS FRESHFRESH Mum/Dad, this drink tastes bad! Just leave it. I wont buy that brand again!
- 15. ALWAYSALWAYS FRESHFRESH Poor Quality Unhappy consumers The Cost of Poor QualityThe Cost of Poor Quality ==
- 16. ALWAYSALWAYS FRESHFRESH The Cost of Poor QualityThe Cost of Poor Quality It has been established that each person who is unhappy about a Coca-Cola product will tell approximately 50 other people. Especially if they cannot easily contact the Company Of these 50 half will change brand
- 18. ALWAYSALWAYS FRESHFRESH Time and TemperatureTime and Temperature are our Enemies!are our Enemies!
- 19. ALWAYSALWAYS FRESHFRESH Reduce the time & temperature effects
- 20. ALWAYSALWAYS FRESHFRESH We need to:We need to: Get our products to ourGet our products to our consumers in theconsumers in the ShortestShortest possible timepossible time Keep our products asKeep our products as CoolCool asas possible at all timespossible at all times Reduce the effectsReduce the effects of Time and Temperatureof Time and Temperature
- 21. ALWAYSALWAYS FRESHFRESH How can we reduce the effectsHow can we reduce the effects ofof Time and Temperature ?Time and Temperature ? We need to UNDERSTAND theWe need to UNDERSTAND the ProductProduct SHELFLIFE!SHELFLIFE!
- 22. ALWAYSALWAYS FRESHFRESH Understanding Shelf life P301004B E290405J PRODUCTION DATE SHELFLIFE IS DETERMINED BY ADDING THE AGE STANDARD TO THIS DATE EXPIRY DATE AS FOR LEGAL REQUIREMENTS AND EQUAL TO COMPETITION
- 23. ALWAYSALWAYS FRESHFRESH Understanding Shelf life PRODUCTION DATE + AGE STANDARD = SHELFLIFE LESS THAN AGE STANDARD = BEST QUALITY PRODUCT AGE STANDARDS IN THE REGION PET 1.5 / 2.25 liter - 60 DAYS 300 / 500ml PET - 45 DAYS LIGHT PRODUCTS - 60 DAYS ALL CANS AND NRBS - 180 DAYS Product which is older than the shelf life might not be saleable!
- 24. ALWAYSALWAYS FRESHFRESH What can I do? The 3 steps to Quality
- 25. ALWAYSALWAYS FRESHFRESH Step1 - BEAT THE HEAT Use curtains for extra protection Loaded trucks to be parked in shade Undelivered stock to be stored inside, and used first
- 26. ALWAYSALWAYS FRESHFRESH Step1 - BEAT THE HEAT
- 27. ALWAYSALWAYS FRESHFRESH Step1 - BEAT THE HEAT Light/PET is stored in the coolest part of the warehouse Light/PET is stored away from hot walls, ceilings or direct heat sources (3 meters space) Light/PET is not stored in direct sunlight Avoid repacking of product at high temperatures (reduce the temperature of the shrinkwrapper) WAREHOUSE
- 29. ALWAYSALWAYS FRESHFRESH Step1 - BEAT THE HEAT Transport long haul at night Use curtains for extra protection Loaded trucks to be parked in shade Undelivered stock to be stored inside, and used first WAREHOUSE
- 31. ALWAYSALWAYS FRESHFRESH Step1 - BEAT THE HEAT Keep product away from sources of heat Keep product out of direct sunlight Keep product in cooler where possible Ensure customer understands heat issues Market
- 34. ALWAYSALWAYS FRESHFRESH Step 2 - WATCH THE DATES P30100 5B E29040 6J
- 35. ALWAYSALWAYS FRESHFRESH Step 2 - WATCH THE DATES All PET/Light shipped to depots/warehouses within 10 days of production All PET/Light distributed to customers within 30 days of production All product past the above dates identified as critical Light above 60 days is not saleable and should not be distributed
- 36. ALWAYSALWAYS FRESHFRESH Step 2 - WATCH THE DATES PET/Light product older than 30 days from production is identified as critical (MOVE IT THROUGH FAST MOVING CHANNELS) Light product older than 60 days from production is not saleable and must be returned for destruction PET product older than 60 days from production MIGHT not be saleable and must be returned for destruction / testing. 500ml PET product older than 45 days from production MIGHT not be saleable and must be returned for destruction / testing. NRB/Cans older than 180 days from production are not saleable and must be returned for destruction
- 37. ALWAYSALWAYS FRESHFRESH Step 3 - Move it ON! Carry out a weekly check on the stock age and act according to age guidelines Ensure that all stock carries a DATE OF PRODUCTION card Operate the FIFO System (First in, First out) Space left between rows (for counting and rotation) Product for destruction is in Isolated/marked Area WAREHOUSE
- 38. ALWAYSALWAYS FRESHFRESH Step 3 - Move it ON! Product with oldest date ready to move from storeroom Ensure 1.5 times stock order rule applies Rotate product on shelves - FIFO (First in, First out) Ensure customer understands rotation system No stock-piling Market
- 39. ALWAYSALWAYS FRESHFRESH Dont keep me in the SUN
- 40. ALWAYSALWAYS FRESHFRESH I am always in use