Issam Hmedian has worked as a project manager for the 150 Main West condominium building for 6 months. In a letter of reference, Kim Madden describes Issam as providing exceptional customer service to owners in the building. Issam makes an effort to learn owners' names, unit numbers, and any outstanding issues. He is very responsive to problems and was praised as being the best part of the owner move-in process. Madden recommends Issam without reservation.
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1. McMaster University
Kim Madden MSc
PhD Candidate
Department of Clinical Epidemiology & Biostatistics
293 Wellington St. N Suite 110
Hamilton, ON L8L 8E7
E-mail: maddenk@mcmaster.ca
3 October 2016
RE: Issam Hmedian
To Whom It May Concern,
I am pleased to provide this letter of reference for Issam Hmedian. I have known Issam for 6
months and in that time he has been an outstanding project manager for the 150 Main West
condominium building. Ever since I moved into the building, Issam has been exceptionally
helpful. He has consistently provided exceptional customer service and helped me any time I
requested it. He is very popular among the owners; he makes appoint to learn everyones names
and unit numbers as well as any outstanding items that needed to be completed in everyones
unit, demonstrating that he cares about providing good service. I admire Issams work ethic and
responsiveness to problems that arise. Without reservation, Issam was the best part of the
process of moving into this condo building.
Please do not hesitate to contact me with any questions.
Sincerely,
Kim Madden MSc
PhD Candidate
Department of Clinical Epidemiology & Biostatistics
McMaster University