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IT Doesn¡¯t Matter
    Nicholas G Carr
      May 2003




           1   Jaana Metsamaa 2009
1970

       2
1970

       2
1970       2009

       2
more power! more potential!




1970             2009

             2
companies spend a lot

  50%                                                       50%
                                                                   .com
                                                                  Bubble
  38%


                                         30%
  25%
                                                 IT
  13%
                        15%


        5%
  0%
   1965             1980             1990             2000
         % of money spent on IT from Capital Expenditures

                              3
does it matter?


       4
does it matter?
Does the increase of availability and potential
        increase its strategic value?


                       4
de?ciency




    5
don¡¯t believe me?




 electricity       railways
    (MW)           (1000km



               6
don¡¯t believe me?




electricity   railways
   (MW)       (1000km



                 6
don¡¯t believe me?




electricity   railways   computers
   (MW)       (1000km    (millions)



                 6
American Hospital Supply
                                1976



  ASAP for ordering hospital goods
           electronically




                 7
a new technology might give you an advantage




                     8
a new technology might give you an advantage
             but just for a while




                     8
just pouring more and more $$$
into it wont give you an advantage.
                  9
what you should be
 thinking about



        10
cost effectiveness




        11
cost effectiveness




best results aren¡¯t from companies with biggest
                    spendings
                      11
follow don¡¯t lead



        12
follow don¡¯t lead


 innovaing is expensive
           12
It could kill you



        13
It could kill you


what if you were hacked?
           13
IT matters




    14
IT matters




but just a lot of computers won¡¯t give you strategic
                     advantage
                         14

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It Doesnt Matter

Editor's Notes

  1. \"Information technology is best understood as the latest in a series of broadly adopted technologies that have reshaped industry over the past two centuries - from the railroad to the telegraph to the electric generator. For a brief period, as they were being built into the infrastructure of commerce, all these technologies opened opportunities for forward-looking companies to gain real advantages. But as their availability increased and their cost decreased - as they became ubiquitous - they all became commodity inputs. From a strategic standpoint, they became invisible; they no longer mattered. That is exactly what is happening to information technology today, and the implications for corporate IT management are profound.\"
  2. Behind the change in thinking lies a simple assumption: that as IT’s potency and ubiquity have increased, so too has its strategic value. It’s a reasonable assumption, even an intuitive one. But its mistaken
  3. Behind the change in thinking lies a simple assumption: that as IT’s potency and ubiquity have increased, so too has its strategic value. It’s a reasonable assumption, even an intuitive one. But its mistaken
  4. Behind the change in thinking lies a simple assumption: that as IT’s potency and ubiquity have increased, so too has its strategic value. It’s a reasonable assumption, even an intuitive one. But its mistaken
  5. As IT power and presence have expanded, companies have come to view it as a resource ever more critical to their success, a fact that is clearly reflected in their spending habits.
  6. What makes resource truly strategic - what gives it the capacity to be the basis for a sustained competitive advantage - is not ubiquity but SCARCITY.