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Iteration After 
Problem/Solution Fit 
Isaac Souweine 
Head of Product @ Frank & Oak 
Preso to Fall 2014
I. what do you do?
you have a startup! 
Biz co-founder 
Tech co-founder 
AWESOME CO.
your startup has a product!! 
Biz co-founder 
Tech co-founder 
AWESOME CO. 
Our 
Product
you want customers to use that 
product, so you tell them about it 
Biz co-founder 
Tech co-founder 
AWESOME CO. 
Our 
Product 
Customers
your customers tell you (or show you) 
what they think of your product 
Biz co-founder 
Tech co-founder 
AWESOME CO. 
Our 
Product 
Customers
you improve your product based on their 
feedback or actions 
Biz co-founder 
Tech co-founder 
AWESOME CO. 
Our 
Product 
Customers
this is iterative product development. 
for most* early stage web startups, it is 
all you need to know about right now. 
*things change if you cannot easily iterate on your product, e.g., hardware
here’s a more popular iteration diagram (with 
one addition) 
LEARN 
MEASURE MARKET* BUILD 
*the addition
III. what should you 
iterate on?
this is a lean canvas
your job is to fill the canvas with hypotheses
and then prove or pivot them
right now, you are probably about here
which is to say that you’re here 
Problem/Solution Fit 
Your Startup 
Product/Market Fit 
- you’ve identified a real problem and a way to solve it 
- your solution has come to life in a product 
- you’re working to improve the product 
- you’re searching for scalable customer acquisition 
- you have some sense of key metrics you’re working on 
- you have a bit of revenue (optional)
if so, you should be focused here
1. your product 
● landing experience 
● 1st time experience 
● core product experience 
○ for user type 1 
○ for user type 2
2. your marketing 
● traffic sources 
● marketing message
3. intersection of product and marketing 
● click through experience 
● email 
● referrals and virality 
● etc.
IV. let’s look at some 
examples
Iteration After Problem/Solution Fit
product stuff that brownie points could be 
iterating on 
● new merchant onboarding 
● merchant dashboard 
● in store user experience (e.g. QR code) 
● what else?
marketing stuff brownie points could be 
iterating on 
● merchant demand drivers 
● merchant sales collateral 
● app demand drivers 
● in store marketing 
● what else?
Iteration After Problem/Solution Fit
product stuff that selective few could be 
testing 
● landing experience 
● product display on site 
● product assortment on site 
● email flows 
● viral hooks (refer a friend) 
● what else?
marketing stuff that selective few could be 
testing 
● paid search 
● paid display (aka FB) 
● social 
● referral 
● email 
● what else?
V. how should I 
iterate?
know your metrics 
● computable 
● accessible 
● intuitive 
● less is more
make it happen 
● don’t be stealthy 
● move fast b/c you have to
make it count 
● test things you believe in 
● seek meaningful results 
● seek actionable results 
● be serious about testing methods
practice upaya (skillful means) 
● don’t overbuild 
● don’t underbuild 
● make sure your sample is valid 
● trust your instinct
THANK 
YOU and 
HAPPY 
ITERATING 
@sonofsarah

More Related Content

Iteration After Problem/Solution Fit

  • 1. Iteration After Problem/Solution Fit Isaac Souweine Head of Product @ Frank & Oak Preso to Fall 2014
  • 2. I. what do you do?
  • 3. you have a startup! Biz co-founder Tech co-founder AWESOME CO.
  • 4. your startup has a product!! Biz co-founder Tech co-founder AWESOME CO. Our Product
  • 5. you want customers to use that product, so you tell them about it Biz co-founder Tech co-founder AWESOME CO. Our Product Customers
  • 6. your customers tell you (or show you) what they think of your product Biz co-founder Tech co-founder AWESOME CO. Our Product Customers
  • 7. you improve your product based on their feedback or actions Biz co-founder Tech co-founder AWESOME CO. Our Product Customers
  • 8. this is iterative product development. for most* early stage web startups, it is all you need to know about right now. *things change if you cannot easily iterate on your product, e.g., hardware
  • 9. here’s a more popular iteration diagram (with one addition) LEARN MEASURE MARKET* BUILD *the addition
  • 10. III. what should you iterate on?
  • 11. this is a lean canvas
  • 12. your job is to fill the canvas with hypotheses
  • 13. and then prove or pivot them
  • 14. right now, you are probably about here
  • 15. which is to say that you’re here Problem/Solution Fit Your Startup Product/Market Fit - you’ve identified a real problem and a way to solve it - your solution has come to life in a product - you’re working to improve the product - you’re searching for scalable customer acquisition - you have some sense of key metrics you’re working on - you have a bit of revenue (optional)
  • 16. if so, you should be focused here
  • 17. 1. your product ● landing experience ● 1st time experience ● core product experience ○ for user type 1 ○ for user type 2
  • 18. 2. your marketing ● traffic sources ● marketing message
  • 19. 3. intersection of product and marketing ● click through experience ● email ● referrals and virality ● etc.
  • 20. IV. let’s look at some examples
  • 22. product stuff that brownie points could be iterating on ● new merchant onboarding ● merchant dashboard ● in store user experience (e.g. QR code) ● what else?
  • 23. marketing stuff brownie points could be iterating on ● merchant demand drivers ● merchant sales collateral ● app demand drivers ● in store marketing ● what else?
  • 25. product stuff that selective few could be testing ● landing experience ● product display on site ● product assortment on site ● email flows ● viral hooks (refer a friend) ● what else?
  • 26. marketing stuff that selective few could be testing ● paid search ● paid display (aka FB) ● social ● referral ● email ● what else?
  • 27. V. how should I iterate?
  • 28. know your metrics ● computable ● accessible ● intuitive ● less is more
  • 29. make it happen ● don’t be stealthy ● move fast b/c you have to
  • 30. make it count ● test things you believe in ● seek meaningful results ● seek actionable results ● be serious about testing methods
  • 31. practice upaya (skillful means) ● don’t overbuild ● don’t underbuild ● make sure your sample is valid ● trust your instinct
  • 32. THANK YOU and HAPPY ITERATING @sonofsarah