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ITIL 2011 Foundation Certificate in Service Management

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Yogesh Singh
Yogesh Singh

After completing the ITIL foundation course and exam, you will have gained knowledge and understanding in the following areas: ¡¤ Service management as a practice ¡¤ The ITIL service lifecycle ¡¤ Generic concepts and definitions ¡¤ Key principles and models ¡¤ Selected processes ¡¤ Selected functions ¡¤ Selected roles ¡¤ Technology and architecture ¡¤ Competence and training

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Generated by CamScanner from intsig.com a: :a ! A PM G I nt er nat i onal t : P ¡¯ T HI S IS T O C ERT IFY T HA T Y o g e s h Si n g h HA S SU CC ESSFU L L Y D EM O N ST R A T ED K N O W I ED G E T O M EET T H E R EQU I RE M EN T S O F I T I L ? F o u n d a t i o n E x a m i n a t i o n J : :g D A T E 15 Sc p t c m l? c r 20 13 REGI ST R A T I O N N U M B E R I T I L / 1N 0 7976 9 C ER T IFICA T E N U M B ER 023 13564 0 1 J8V U A la n Ha r p h a m A PM G C ha ir n i n n A " 1ga r??i$ & : : ¡¯ O lTic ia l IT IL A c c r e d it o r e x R ? i (r? : E 1??: IT IL ¡¯ % Thc A I¡¯ M Gr o u p u d Sw o r d l lo u se , T o l l c r idge Ro ad Hi gh W w o n r bc : B uc k in ghi iin s hir e : t rp 13 6 D G Erigla n d : ; Thia c x . =;" " 0 " " s b. c d . n n, e 20 11 e dHi: : , = ; : i ¡¯ lr rL: i sar ei st er ed t r demi ; ic o i t h -Ca b in i;t . ¡¯" . . : : " til t: - $iii-; 0019287 B The Sw ir l lo go 15 a t r a d e m a r k o f q e Cabi nt ot f t c ; t i z bi: : : - i ; ; " : i . IM . : " : g

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ITIL 2011 Foundation Certificate in Service Management

  • 1. Generated by CamScanner from intsig.com a: :a ! A PM G I nt er nat i onal t : P ¡¯ T HI S IS T O C ERT IFY T HA T Y o g e s h Si n g h HA S SU CC ESSFU L L Y D EM O N ST R A T ED K N O W I ED G E T O M EET T H E R EQU I RE M EN T S O F I T I L ? F o u n d a t i o n E x a m i n a t i o n J : :g D A T E 15 Sc p t c m l? c r 20 13 REGI ST R A T I O N N U M B E R I T I L / 1N 0 7976 9 C ER T IFICA T E N U M B ER 023 13564 0 1 J8V U A la n Ha r p h a m A PM G C ha ir n i n n A " 1ga r??i$ & : : ¡¯ O lTic ia l IT IL A c c r e d it o r e x R ? i (r? : E 1??: IT IL ¡¯ % Thc A I¡¯ M Gr o u p u d Sw o r d l lo u se , T o l l c r idge Ro ad Hi gh W w o n r bc : B uc k in ghi iin s hir e : t rp 13 6 D G Erigla n d : ; Thia c x . =;" " 0 " " s b. c d . n n, e 20 11 e dHi: : , = ; : i ¡¯ lr rL: i sar ei st er ed t r demi ; ic o i t h -Ca b in i;t . ¡¯" . . : : " til t: - $iii-; 0019287 B The Sw ir l lo go 15 a t r a d e m a r k o f q e Cabi nt ot f t c ; t i z bi: : : - i ; ; " : i . IM . : " : g