The document outlines the evolution of the IMA group's services over 20 years, transitioning from a single dedicated platform to an open multi-customer platform for eCall and geolocalised services. It highlights the interoperability of various technical platforms to enhance safety and mobility, serving over 2.2 million case files and 290,000 eCalls. The conclusion emphasizes readiness for pan-European eCall112 reception, reflecting advancements in connected services and multi-platform integration.