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itSMF belgium - Relaunch event

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Luc Schmitz
Luc Schmitz

This document summarizes information about ITSMF Belgium, which is the country's leading association for IT service management professionals. It has members from individual practitioners to large multi-national organizations. Globally, ITSMF has over 6000 member companies and 40,000 individuals spread across more than 50 chapters. Each chapter operates independently while offering similar membership, events, and publications. ITSMF Belgium was established in the previous century as the 9th chapter worldwide. The document then lists the board members and their roles for 2017-2020 and discusses some of the trends and topics that will be covered in ITSMF Belgium events in 2018.

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itSMF Belgium Service Management Forum Belgium vzw
itSMF belgium - Relaunch event
ITSMF Belgium is the countrys leading association for IT Service Management professionals. With members ranging from individual practitioners to large multi-national organisations, we offer a wide range of member groups, events and professional support services to help drive the development of ITSM as a professional discipline. Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ chapters; Each chapter is a separate legal entity and is largely autonomous. Each chapter is offering its services (membership, events, publications) to its members; itSMF Belgium was established in the previous century as the 9th chapter world wide.
Your 11 for 2017-2020 Fran Financials & Membership Bart Partnerships & Platforms Stream Eddy People Stream Philippe Events Bjorn Events & Partnerships Jo Products Stream Luc Operations & Website Marie-France Events Tamara Events Sandra Process Stream Dimitri Administration
What does the IT future have in store for us? End of 2017 we witnessed the birth of VeriSM In 2018 we will see a new ITIL速 update from Axelos New initiatives from Exin and Axelos In May we will see the formal start of the GDPR initiative ITSM tooling becomes much more intelligent Digitalization, Automation, Artificial Intelligence, Chatbots, IoT, Agile, SIAM, DevOps, BRM, Velocity and constant change
What about ITSM and the IT Service Manager? The war on talent is raging all over us Organisations still struggle to get processes under control IT organisations need to deliver outcome and value Cloud initiatives put our under the church view under severe pressure A.I. and Automation might change our views on labour So many emerging trends, how do you keep up? Can you still plan ahead?
What we will do for you
itSMF belgium - Relaunch event
In 2018 VeriSM - Service Management in a digital age GDPR touchpoints with the ITSM profession ITIL v4 update plans Business Relationship Management Organisational Behaviour Management A product related event?
Member Benefits Member-only events Member-only content on our webpage Reduction for Local and International ITSMF Events Reduction for Partner events We are negotiating Book Shop reductions as we did in earlier years We are talking to other chapters and other parties to share interesting content from their events And more to come
ITSMF BE Members receive nearly 20% reduction for the Service Manager Dag in Den Bosch on March 22, 2018
Membership Types Yearly Fee VATexcl. Student Membership(*) 50 Individual Membership 100 Corporate 5members 450 Corporate 10members 900 Membership types(**) (*) only with valid Student Card from University or High School (**) Members who paid a subscription in 2016/2017 will be considered a FULL member in 2018
Break-out: What do youexpect from your ITSMF chapter? Please join Sandra, Tamara and Marie-France
Questions? info@itsmf.be

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itSMF belgium - Relaunch event

  • 3. ITSMF Belgium is the countrys leading association for IT Service Management professionals. With members ranging from individual practitioners to large multi-national organisations, we offer a wide range of member groups, events and professional support services to help drive the development of ITSM as a professional discipline. Globally, the itSMF now boasts over 6000 member companies, blue chip and public sector alike, covering in excess of 40,000 individuals spread over 50+ chapters; Each chapter is a separate legal entity and is largely autonomous. Each chapter is offering its services (membership, events, publications) to its members; itSMF Belgium was established in the previous century as the 9th chapter world wide.
  • 4. Your 11 for 2017-2020 Fran Financials & Membership Bart Partnerships & Platforms Stream Eddy People Stream Philippe Events Bjorn Events & Partnerships Jo Products Stream Luc Operations & Website Marie-France Events Tamara Events Sandra Process Stream Dimitri Administration
  • 5. What does the IT future have in store for us? End of 2017 we witnessed the birth of VeriSM In 2018 we will see a new ITIL速 update from Axelos New initiatives from Exin and Axelos In May we will see the formal start of the GDPR initiative ITSM tooling becomes much more intelligent Digitalization, Automation, Artificial Intelligence, Chatbots, IoT, Agile, SIAM, DevOps, BRM, Velocity and constant change
  • 6. What about ITSM and the IT Service Manager? The war on talent is raging all over us Organisations still struggle to get processes under control IT organisations need to deliver outcome and value Cloud initiatives put our under the church view under severe pressure A.I. and Automation might change our views on labour So many emerging trends, how do you keep up? Can you still plan ahead?
  • 7. What we will do for you
  • 9. In 2018 VeriSM - Service Management in a digital age GDPR touchpoints with the ITSM profession ITIL v4 update plans Business Relationship Management Organisational Behaviour Management A product related event?
  • 10. Member Benefits Member-only events Member-only content on our webpage Reduction for Local and International ITSMF Events Reduction for Partner events We are negotiating Book Shop reductions as we did in earlier years We are talking to other chapters and other parties to share interesting content from their events And more to come
  • 11. ITSMF BE Members receive nearly 20% reduction for the Service Manager Dag in Den Bosch on March 22, 2018
  • 12. Membership Types Yearly Fee VATexcl. Student Membership(*) 50 Individual Membership 100 Corporate 5members 450 Corporate 10members 900 Membership types(**) (*) only with valid Student Card from University or High School (**) Members who paid a subscription in 2016/2017 will be considered a FULL member in 2018
  • 13. Break-out: What do youexpect from your ITSMF chapter? Please join Sandra, Tamara and Marie-France

Editor's Notes

  • #6: Is there still a need for IT Service Management? If you follow the threads on social media you might think NOT! Although IT service managements existence is severely challenged by other emerging trends, Service Management was never hotter than today
  • #9: We will work over 4 themes People How can people develop themselves Training and Personal development Processes Processes Workshops Process Introduction Whitepapers Products Value from ITSM tooling Tool Selections Links to independent and dependent sources Platforms Non IT initiatives which touch base with our profession Facility Management HR on & off boarding CRM or CSM Other