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Cafe owner empathy map

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The document discusses challenges with hiring, including that CVs do not always reflect a candidate's true skills and experience. It notes that the biggest problem for new hires is adaptation, and that extraverts tend to adapt better. It also suggests monitoring new workers, talking to administrators about expectations, and hiring people as probation periods to properly evaluate fit. The overall goal expressed is for the caf辿 owner to find a more efficient way to hire candidates that are a good match in order to save time, money and increase profits.

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SAY: I dont like my own CV, its very boring Education doesnt matter when you hire people for unqualified job CV doesnt necessary reflect candidates experience and skills Modest CVs usually are honest ones Adaptation of a newcomers is the biggest problem Extraverts adopt better Cannot learn how to adopt Practical knowledge is more valuable that theoretical College teaches to process the data and make conclusions For top managers its desired to have economics or/and law degree Experienced people have no needs to explain them basics, but are less flexible DO: Monitor workers and stimulate an administrator to do the same Talk to the administrator about the keys Ask a waitress who ordered beer
THINK: Think about your job before you have graduated (find unpaid job, choose your thesis properly) You can never estimate people other way than hire for probation period FEEL: Uncomfortable because of lack of people like me (but accepts it as a challenge) Lot of effort in hiring, little output You must hire a person, not a skill set
A young, joyous, goal-oriented, smart and courageous caf辿 owner needs a better way to find matching candidates with less effort, because hiring of wrong people is waste of time, money and profit

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Cafe owner empathy map

  • 1. SAY: I dont like my own CV, its very boring Education doesnt matter when you hire people for unqualified job CV doesnt necessary reflect candidates experience and skills Modest CVs usually are honest ones Adaptation of a newcomers is the biggest problem Extraverts adopt better Cannot learn how to adopt Practical knowledge is more valuable that theoretical College teaches to process the data and make conclusions For top managers its desired to have economics or/and law degree Experienced people have no needs to explain them basics, but are less flexible DO: Monitor workers and stimulate an administrator to do the same Talk to the administrator about the keys Ask a waitress who ordered beer
  • 2. THINK: Think about your job before you have graduated (find unpaid job, choose your thesis properly) You can never estimate people other way than hire for probation period FEEL: Uncomfortable because of lack of people like me (but accepts it as a challenge) Lot of effort in hiring, little output You must hire a person, not a skill set
  • 3. A young, joyous, goal-oriented, smart and courageous caf辿 owner needs a better way to find matching candidates with less effort, because hiring of wrong people is waste of time, money and profit