The document is a letter from a Dr. David Williams thanking a valued customer for their support over the past 15 years. Dr. Williams introduces himself as traveling the world to find high-quality nutrients that he combines into natural health solutions, which he personally tests to the highest standards. He is confident to share these formulas with customers, as he does with his own family. The letter provides contact information for any customer questions and reiterates his 100% satisfaction guarantee.
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Retention and Upsell Health Brochure
1. Dear Valued Customer,
Thank you for your support. For over 15 years I’ve traveled the world in search of
time-tested and cutting-edge nutrients that I can combine into powerful natural
solutions for a wide range of health concerns. I personally test each product and
guarantee they adhere to the highest quality standards. This is why I am so confident
to share them with you and your family, just as I do with mine.
Please follow dosage instructions carefully – that’s the only way the formulas can do
their job and work for you.
If you have any questions, please call 800-888-1415 or send an email to
customerservice@drdavidwilliams.com.
Thanks again, and take care.
700 Indian springs Drive
LANCASTER, PA 17601
1-800-888-1415
www.drdavidwilliams.com
customer # Date
order #
bill to:
ship to:
My 100% Satisfaction Guarantee
I stand behind the safety and superior quality of my formulas
and want you to be 100% satisfied with your purchase. If for any
reason a product does not meet your expectations, simply return
it within 90 days for a full refund (less S&H). It’s that simple.
This is not an invoice
Important Information
QTY ITEM # DESCRIPTION UNIT PRICE total price
Save Time and Money with AutoDelivery!
  Signature is FPO
2. The Healthy Directions Difference
Healthy Directions is the #1 provider of doctor-formulated nutritional supplements.
For more than twenty years, we have demonstrated our unwavering commitment to
safety, superior product quality, and life-changing expert guidance.
Our promise to you...
• Advanced Doctor-Developed Formulas
• Stringent Quality Standards and
Triple Testing Philosophyâ„¢
• Life-Changing Natural Health Guidance
• 20-Year Track Record of Excellence
and Experienced Leadership
www.healthydirections.com
Dr. sinatra
Integrative Cardiology
www.drsinatra.com
Dr. susan lark
women’s Health
www.drlark.com
Dr. whitaker
Optimal Wellness
www.drwhitaker.com
Dr. david williams
Natural Health
www.drdavidwilliams.com
Product Return Information
All of our products are covered by a 100% Satisfaction Guarantee. If for any reason you need to return a product, please fill out this
form, enclose it with the returned item(s), and mail to the address below within 90 days of purchase. We will issue a full refund of
the product price using the original method of payment. For assistance or questions, contact us at 1-800-888-1415.
Received incorrect item Product did not work as expected (please explain) ______________________________________
Shipment/Product was damaged Could not take (please explain) _____________________________________________________
Overstocked/Have enough on hand Other (please explain) _____________________________________________________________
• Ongoing support, including
informative monthly newsletters,
web-based seminars and more.
• Superior quality research-backed
supplements independently certified
for exceptional potency and purity.
• Free 24/7 access to our customer
service professionals.
• Save up to 15% off purchases
when you stock up.
• Free shipping with AutoDelivery.
• 100% satisfaction guarantee.
Customer Service 1.800.304.1708 www.drdavidwilliams.com
mAIL to: Healthy Directions | Returns Department | 700 Indian Springs Drive | LANCASTER, PA 17601