James Peters is a British citizen with extensive qualifications and career experience in both government and luxury retail. He holds three master's degrees from renowned European universities in international conflict analysis, European studies, and legal studies. Peters has worked as a brand ambassador for Swarovski crystal and interned for Hamburg's ministry of economy, where he organized meetings and conducted research. He is skilled in languages, research, analysis, team leadership, and client relations from his diverse work experience.
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James A Peters Resume
1. James A Peters
Canterbury, United Kingdom
+44 04727 678273
jpeters13@ucsbalum.com
LinkedIn: uk.linkedin.com/in/jpetersucsbalum/
Qualifications
Studied in three world-renowned universities
Professional experience with working in a government ministry
Strong background in luxury retail
Former KPI Coach and trained in team development
Adaptable and seasoned traveler with an affinity for learning new languages
Capable researcher and completely motivated to gain further qualifications
Strongly developed people skills and communication skills
Education
Master of Arts: International Conflict Analysis
University of Kent, Canterbury, United Kingdom
2016
Master of Arts: European Studies and European Legal Studies
Europa Kolleg, Universit辰t Hamburg, Hamburg, Germany
2014
Bachelor of Arts: Political Science
University of California Santa Barbara, Santa Barbara, California
Emphasis in International Relations; Minors in: German Studies, History
2013
Completion of German C1, 1 Course
Hamburg Volkhochschule, Hamburg, Germany
2014
Career History & Accomplishments
Brand Ambassador, Swarovski
Working languages: German and English
Responsible for maintaining marketing and displays
Sold the Atelier Swarovski line and the Watches
Work in a high volume selling environment
Intern, Ministry for Economy, Transportation and Innovation in the Department for International Economic Relations for the City of Hamburg.
Working Languages: German and English
Worked directly with Regional Experts and the Head of the Department to organize high profile political/business meetings and events
Researched the role that TTIP will play in the 2014 European Elections and helped devised a pro-European Union message based on the benefits of TTIP
Content and Language editor for speeches given by Senator Frank Horch
Authored business plan summaries and economic project summaries for the Senator and Regional Experts
Coordinated arrangements for the annual bilateral German-Brazilian trade talks
Analyzed port and economic development in Taiwan and Hong Kong
2014
2. Brand Ambassador, Swarovski
KPI Coach, responsible for raising team performance levels
Recruited to help open new flagship store in Santa Barbara
Envisioned and chaired an entire spring campaign aimed at bringing in bridal business whilst strongly boosting KPIs and partnering with other boutiques
Aligned with the Store Manager to foster and coach a new team of associates
Consistently outperformed sales goals and continuously exceeded expectations
Coached and empowered other associates to raise overall store performance
Partnered and networked with other Swarovski boutiques to fully maximize efficiency and achieve wholesome luxury-standard customer satisfaction
Analyzed databases to orchestrate action plans to boost sales volume
2012-2013
Sales Associate, Bath and Body Works
Serviced a highly international global customer base
Responsible for keeping track of ever-changing, complex promotions and being able to simplify the information to a point for customers
Furthered team strategies using intra-personal selling to enhance sales whilst maintaining a global standard for customer satisfaction
Consulted clients to advise them on their personal needs and desires
Partnered with the Managerial team to mentor new team members
2010-2013
Senior Sales Associate, Nine West
Recruited to be a Part-Time Manager
KPI Coach
Counseled clients in fashion trends and personal needs
Enforced company policies whilst empowering my associates
Surpassed all personal sales goals and mentored other team members in their weak sales areas so that the store would increase in overall performance
Networked with other boutiques to assess customer trends and market needs
Headed a campaign for selling new products via creating an incentive system for the employees that would reward them based on specialized sales increases.
2011-2012
Skills
Languages: English, German (C1), Dutch (A1)
Familiar with JSTOR and other key research databases
Affinity for living in new places and picking up new languages
Very strong interpersonal skills developed via 3 years of retail experience in a tourist throughway
Worked during the Spring/Summer season in Hamburg in a tourist retail environment
Very strong conflict management skills
Effective at planning and time management to coordinate a team towards a long term goal