This document summarizes consumer behavior and demographics in Ukraine. It provides statistics on population structure, GDP, car purchases, bank deposits, income levels, and consumer spending patterns. The document also segments Ukrainian consumers into those who purchase from catalog companies, e-commerce sites, and TV shops. Catalog company consumers tend to be women living in smaller cities, while e-commerce consumers are men in large cities. TV shop consumers are impulse buyers, often women aged 35-45 in large cities. Overall, the document uses data from various research organizations to paint a picture of the Ukrainian consumer landscape.
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Jaroslav Pelykh
1. Portrait of Ukrainian Consumer
Prepared by Jaroslav Pelykh
Trade Mission
2012 year
www.nsbc.kiev.ua
3. Ukraine: population structure*
More than 60 years
Less than 15 years
ru ru
men
women
From 15 to
59 years
rural
population
urban
population
*Source: State Statistics Services of Ukraine
4. The Ukrainians: GDP per capita per year *
亞仆.
*Source: State Statistics Services of Ukraine
5. Dynamics of new car purchases*
Purchases of cars, thousand units
*Source: Autoconsalting
6. Dynamics of individual deposits in banks *
Individual deposits, billion UAN
*Source: National Bank of Ukraine
7. Ukraine: social structure*
High income rate
Average income rate
Less than average rate
*Source: GfK Ukraine
8. The Ukrainians: population and income rate*
% percentage of population
Average wage in region that
is higher than average wage
in Ukraine 2722 UAN
Average wage as of January 2012
*Source: State Statistics Services of Ukraine
9. The Ukrainians: consumer basket*
year year year year year
Non-consumer expenditure Services
Nonfoods Foods
*Source: GfK Ukraine
*仂仆亳从: 豫从亠亶仆
10. Consumer segmentation
Consumers of catalogue companies
Consumers of e-commerce companies
Consumers of TV shops
11. Consumers of catalogue companies
Woman, with a probability of 75-80%
Lives in the city with a population of less than 100 thousand people, town,
village , with a probability of 50-55%
On average makes 2 purchases per year
Average bill per order is 45 euros (15 euros)
12. Consumers of catalogue companies
The basic incentives of purchase
Inability to buy necessary and desired goods (poorly developed regional retail)
The desire to buy something original, something that nobody has
13. The number and structure of internet users
in Ukraine*
Regular internet users, % percentage of population older than 16 years Growth rate of internet audience as compared to previous year
mln
mln
mln
mln
mln
*Source: GfK Ukraine
*仂仆亳从: 豫从亠亶仆
14. Growth rate of internet audience 2011/2008:
pensioners, small and medium-sized cities are leading*
16-19 20-29 30-39 40-49 50-59 60 years
village City up to City 51-100 City 101- City more
years years years years years and more
50 th th 500 th than 500 th
*Source: GfK Ukraine
*仂仆亳从: 豫从亠亶仆
15. Purpose of Internet use in different types of
settlements 1st quarter 2012 *
Category more often than others (% of users of this service)
Village 16% - Searching for study
City up to 50 th 24% - Internet- telephony (Skype and others)
City 51-100 th 7% - Searching for study
City 101-500 th 32% Watching TV-programms, on-line video and
radio
City more than 500 th 45% buying/selling in internet
*Source: GfK Ukraine
*仂仆亳从: 豫从亠亶仆
16. Consumers of catalogue companies
This is a man at the age of 26-41 years old (with a probability of 55-60%)
Lives in Kiev or in the city with population over one million (with a probability
of 55-60%)
Average bill per order - 30 euro
17. Consumers of catalogue companies
The main incentives of purchase
To buy goods at a lower price
Buy a unique product that others do not have
Save time by visiting the traditional store and the delivery of goods from it
Detailed information about the product and its characteristics
18. Consumers of TV shops
This is a woman aged 35-45 years (with a probability of 60-70%)
Lives in Kiev or another city with population over one million (with a probability
of 60-70%)
Makes repeated purchase - 30%
Average bill per order - 80-100 Euro
19. Consumers of TV shops
The main incentives of purchase
Impulsive nature - buy here and now, to buy a very useful thing for the economy
or health
20. Jaroslav Pelykh
marke
/044/ 501 37 63
/068/ 251 23 87
pelikh@nsbc.kiev.ua
www.nsbc.kiev.ua
While writing wereused research findings of UNICEF, GFK, Research & Branding Group, Gorshenin Institute, the Institute of Sociology of NAS of Ukraine, the State
Statistics Committee of Ukraine, the Fund "Democratic Initiative" namedIlka Kucheriva, Ukrainian Institute for Social Research named. A.Yaremenko.
Editor's Notes
#3: Ukraine's population is gradually aging the main cause of the decline in population of Ukraine continues to be low birth rate.
#4: For decades, women (53,87%) in Ukraine more than men (46.13%). This ratio for decades does not change significantly. The average life expectancy for men is - 62.5 years, women - 74.3 years (2007 - 2008). Despite the gradual increasing of birth rate population is gradually aging. Thus, according to the State Statistics Services of Ukraine's population of over 60 years with 18.66% in 1991, gradually increased to 20.91% in 2011, also increased the population aged 15-59 years, from 58.56% in 1991 to 63.80% in 2011, and the population in the age of 0-15 years has decreased from 22.78% in 1991 to 15.30% in 2011 The urban population in Ukraine grew from 67.4% in 2001 to 68.42% in 2011, the process of urbanization is still going on in the country. Today, more than two thirds of the population live in urban areas.
#5: A significant part of the Ukrainian economy is in the shade. Indirectly, the real incomes of Ukrainians can be estimated by the dynamics of purchases of new cars, the dynamics of individual deposits in the banks and the number of travelers abroad.
#8: - Forced to save on food - 11% - Enough money for food but for clothing and shoes to save money or lend - 27% The middle class is people who have money to buy food, clothing and small household appliances. Rich are people who can buy a car or apartment without borrowing money
#9: - The richest regions in Ukraine continue to be Kiev, Donetsk and Dnipropetrovsk However, this gap in income such as Russia, between residents of Moscow and St. Petersburg and the rest of the country in Ukraine is not observed. Kiev rather first among equals.
#10: The average Ukrainian spends up to 55% of their monthly income on food Another 20% of their monthly income to spend on clothes and essentials On entertainment and leisure account for only 10% of income
#12: 1. Even if men's clothing is purchasing, orders are still made by woman. The initiator of purchase through catalogs basically a woman.
#14: In the 1st quarter of 2012 the number of regular Internet users has reached 38% Internet audience continues to grow
#15: Comparing rates of growth of Internet audience 2011/2008 pensioners, small and medium-sized cities are leading. Most people use the Internet at home - 79% in Q1 2012
#16: In cities with a population of over 500 thousand - 46% of Internet users use the Internet to buy / sell
#17: Women are 21% of customers, but every year the number of women is increasing by 1-2% The average buyer of internet shop is getting older The core of Internet users shifted to regional centers and cities with a population of less than 100 thousand people - this is due to the penetration of the Internet in the district centers http://ecommerce.upc.ua/uk/news.html - news from 14.06.2012 average order in May 2012 = 30
#19: - Most likely in the family is already children. Percentage of female shoppers already have children - up to 80%