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 716-430-9638  jeannedunkle@gmail.com
Marketing and creative operations leader driving sales growth through innovative brand development,
product expansion, and execution of data-driven marketing strategies.
Jeanne Dunkle
 Team Development & Leadership
 Strategic Planning
 Analytics
 Content Development and Strategy
 Acquisition & Retention Marketing
 Creative Direction
 Print & Web Design
 Copywriting
 Brand Development
 New Product Development
Proven track record as a collaborative team-focused mentor,
inspiring peak performance across all facets of marketing
including digital, social, content, SEM, SEO, demand generation,
PR, advertising, and event management.
Problem-solver with an entrepreneurial spirit and passion for
implementing data-driven marketing strategies to stimulate growth.
Over 20 years experience building successful brands and
customer ecosystems.
EMPLOYMENT
Vice President, Marketing and Creative Services
ChopMark Media | Buffalo, NY | April 20  Present
Manage international and domestic client relationships, partner with corporate marketing, design, and
sales teams to identify goals, develop marketing plans, construct and refine campaigns, implement
strategies, determine KPIs, optimize operations and cross-departmental processes, and consult on brand
design and development.
 Collaborate with stakeholders to develop value proposition, positioning, and messaging.
 Spearhead technology integration and automation.
 Oversee market research.
 Develop and Implement data-driven, omnichannel marketing strategies and marketing initiatives.
 Analyze and optimize marketing campaigns and customer journeys to drive revenue.
 Mentor and develop team members.
 Build relationships with experts and leadership within organizations.
 Allocate budget, measure and track marketing results, and report ROI.
Adjunct Professor
Canisius College | Buffalo, NY | June 04  Present
Instruct fine art and digital art courses, including color theory, printmaking, painting, and drawing.
Subject Matter Expert Course Developer and Instructional Faculty
Excelsior College | Albany, NY | June 22  Present
Develop and Teach Master of Business Administration Courses. (Semester to semester when time permits.)
Marketing and Creative Operations Leader
EDUCATION & PROFESSIONAL DEVELOPMENT
Head of Creative & Marketing Operations | Contract | May 17  Oct 18
Creative Director, Marketing & Creative Operations | Oct 18  Apr 20
ACV Auctions, Inc. | Buffalo, NY | May 17  Apr 20
Oversaw the development and implementation of integrated marketing strategies and brand identity for
ACV Auctions, Buffalo, NYs first Unicorn足
valued at $3.9 billion and publicly traded.
 Developed, managed, and mentored the marketing and design teams.
 Managed 3rd party agency relationships.
 Initiated and optimized corporate marketing design process.
 Capitalized on the Salesforce CRM, integrating marketing automation tools to improve market share in the
highly competitive wholesale automotive space.
 Led collaborative brainstorms and focus groups.
 Designed and authored sales materials and marketing campaigns.
 Contributed to 9,900% increase in vehicle sales per month.
 Increased user base from 150 to over 25,000 dealerships.
 Led marketing & blitz strategy lending to successful expansion from 3 to 48 states.
 Contributed to expansion from 1 to 6 products.
Vice President Marketing, Creative Operations & Business Development
Field 2 Design | Buffalo, NY | Dec 09  May 17
Directed user interface icon-set and dashboard design and consulted on user experience design of
WordPress.org, the worlds most popular CMS, with a 60.4% global market share.
 Led research, design, development, and analysis of client marketing strategies and product development.
 Directed the creative marketing process, mentoring UX and visual designers, copywriters, and front-end
and database developers to ensure deliverables were on-time, on budget, and exceeded client expectations.
 Drove new business acquisition.
 jeannedunkle@gmail.com  linkedin.com/in/jeannedunkle
 716-430-9638
Jeanne Dunkle
Canisius College | Buffalo, NY
Executive Leadership and Development
Completed numerous executive-level courses to further develop and enhance analytical, professional
leadership, critical thinking, and communication skills.
Purchase College | Purchase, NY
Master of Fine Arts/Printmaking
Awarded full-tuition scholarship and teaching stipend.
University at Buffalo | Buffalo, NY
Bachelor of Fine Arts/Photography
Recipient of the Presidents Award for Educational Excellence.

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Jeanne_Dunkle_Resume_March_2023.pdf

  • 1. 716-430-9638 jeannedunkle@gmail.com Marketing and creative operations leader driving sales growth through innovative brand development, product expansion, and execution of data-driven marketing strategies. Jeanne Dunkle Team Development & Leadership Strategic Planning Analytics Content Development and Strategy Acquisition & Retention Marketing Creative Direction Print & Web Design Copywriting Brand Development New Product Development Proven track record as a collaborative team-focused mentor, inspiring peak performance across all facets of marketing including digital, social, content, SEM, SEO, demand generation, PR, advertising, and event management. Problem-solver with an entrepreneurial spirit and passion for implementing data-driven marketing strategies to stimulate growth. Over 20 years experience building successful brands and customer ecosystems. EMPLOYMENT Vice President, Marketing and Creative Services ChopMark Media | Buffalo, NY | April 20 Present Manage international and domestic client relationships, partner with corporate marketing, design, and sales teams to identify goals, develop marketing plans, construct and refine campaigns, implement strategies, determine KPIs, optimize operations and cross-departmental processes, and consult on brand design and development. Collaborate with stakeholders to develop value proposition, positioning, and messaging. Spearhead technology integration and automation. Oversee market research. Develop and Implement data-driven, omnichannel marketing strategies and marketing initiatives. Analyze and optimize marketing campaigns and customer journeys to drive revenue. Mentor and develop team members. Build relationships with experts and leadership within organizations. Allocate budget, measure and track marketing results, and report ROI. Adjunct Professor Canisius College | Buffalo, NY | June 04 Present Instruct fine art and digital art courses, including color theory, printmaking, painting, and drawing. Subject Matter Expert Course Developer and Instructional Faculty Excelsior College | Albany, NY | June 22 Present Develop and Teach Master of Business Administration Courses. (Semester to semester when time permits.) Marketing and Creative Operations Leader
  • 2. EDUCATION & PROFESSIONAL DEVELOPMENT Head of Creative & Marketing Operations | Contract | May 17 Oct 18 Creative Director, Marketing & Creative Operations | Oct 18 Apr 20 ACV Auctions, Inc. | Buffalo, NY | May 17 Apr 20 Oversaw the development and implementation of integrated marketing strategies and brand identity for ACV Auctions, Buffalo, NYs first Unicorn足 valued at $3.9 billion and publicly traded. Developed, managed, and mentored the marketing and design teams. Managed 3rd party agency relationships. Initiated and optimized corporate marketing design process. Capitalized on the Salesforce CRM, integrating marketing automation tools to improve market share in the highly competitive wholesale automotive space. Led collaborative brainstorms and focus groups. Designed and authored sales materials and marketing campaigns. Contributed to 9,900% increase in vehicle sales per month. Increased user base from 150 to over 25,000 dealerships. Led marketing & blitz strategy lending to successful expansion from 3 to 48 states. Contributed to expansion from 1 to 6 products. Vice President Marketing, Creative Operations & Business Development Field 2 Design | Buffalo, NY | Dec 09 May 17 Directed user interface icon-set and dashboard design and consulted on user experience design of WordPress.org, the worlds most popular CMS, with a 60.4% global market share. Led research, design, development, and analysis of client marketing strategies and product development. Directed the creative marketing process, mentoring UX and visual designers, copywriters, and front-end and database developers to ensure deliverables were on-time, on budget, and exceeded client expectations. Drove new business acquisition. jeannedunkle@gmail.com linkedin.com/in/jeannedunkle 716-430-9638 Jeanne Dunkle Canisius College | Buffalo, NY Executive Leadership and Development Completed numerous executive-level courses to further develop and enhance analytical, professional leadership, critical thinking, and communication skills. Purchase College | Purchase, NY Master of Fine Arts/Printmaking Awarded full-tuition scholarship and teaching stipend. University at Buffalo | Buffalo, NY Bachelor of Fine Arts/Photography Recipient of the Presidents Award for Educational Excellence.