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JENNIFER OLSON
Leader. Motivator. Happy.
Paying it forward every chance I can.
Both personally & professionally.
1805 Jana Lane  Morris, IL 60450
815.791.9142  jkm32273@yahoo.com
EMPLOYMENT:
Superior Towing/Contract Towing, New Lenox,IL
Business Development February  Present
 Prospect for potential new clients and turn this into increased revenue.
 Meet potential clients by growing, maintaining, and leveraging personal and professional network.
 Identify potential clients, and the decision makers within the client organization.
 Active role in negotiation for client services.
 Handle objectives by clarifying, emphasizing agreements and working through differences to a positive
conclusion.
 Brand ST/CT to its fullest potential.
 Know the market and the customer to persuade or negotiate appropriately.
 Client retention with personalized service.
 Introduce new products and services and enhance existing relationships. Rebranding.
 Exceed client expectations on every level.
 Business development planning weekly.
 Attend functions, such as association events and conferences,and provide feedback and information on
market and creative trends.
 Consult with mid and senior level management on business trends with a view to developing better
customer relations.
 Plan and identify opportunities for campaigns, services,and distribution channels that will lead to an
increase in sales.
 Understand the current market and competitors, identify and develop the companys unique selling
strategies.
 Sell the service behind the product in hopes to retain more leads.
Jennifer Olson Consulting, Morris,IL
Owner May 2014  April 2016
 Manage social media for clients to gain market value and exposure.
 Develop fundraising events for profit and non profit organizations.
 Create,plan and lead companies marketing plans.
 Train employees of companies on the importance of social media and community out reach.
 Work closely with web designers to be sure the clients needs are met.
 Leverage the market for clients to be sure they are seen and generating profits.
 Design event flyers and publications for clients.
 Consult long and short term on marketing, sales, awareness and training.
Grundy County Housing Authority,Morris, IL
Vice President ofDevelopment Apri1 2011  May 2015
 Lead and manage the overall development, volunteer, and marketing efforts of the Grundy County
Housing Authority.
 Develop and execute GCHA's annual fundraising plan in conjunction with the C.E.O. and relevant
stakeholders (particularly the Grundy County Housing Authority Advisory Board)
 Achieve the established yearly fundraising goals of the organization.
 Cultivate, nurture, and maintain ongoing relationships for the purpose of securing and expanding
financial support and volunteer staffing from individuals, foundations, and corporations.
 Create,plan, and execute applications and other correspondence or marketing measures needed to obtain
funding from individuals, foundations, and corporations.
 Construct, plan, and lead approved fundraisers and special events throughout the year to achieve
fundraising goals, including the development and management of volunteers as are required for the
success of events.
 Promote special events and fundraising efforts through social media.
 Participate in continuing education relevant to statutory, regulatory, and other changes effecting the
fiscal reality of the Grundy County Housing Authority.
 Communicate the results of the training to individuals, foundations, and corporations.
 Engage in research to identify and obtain new sources of funding.
 Manage the implementation of a system for donor management and gift processing, including an
appropriate system for donor appreciation and recognition.
 Oversee the staff responsible for data entry and gift processing.
 Reach out and build relations with other Housing Authorities locally and abroad to establish their needs
and set plans and budgets for future income.
 Train and educate other Housing Authorities.
 Teaching throughout Illinois Executive Directors & staff; fundraising, social media, awareness.
Holiday Inn Express/Quality Inn, Morris, IL
Director ofSales February 2008 - April 2011
 Acting General Manager when current GM was absent from hotel.
 Managed the revenue from sales.
 Served as the initial point of contact with customers and companies.
 Maintained and developed key accounts both locally and abroad.
 Built a strong customer base for both the leisure and corporate travel guests.
 Oversaw all corporate and group accounts.
 Negotiated, set rates and sold guest rooms and meeting space for hotel guests.
 Coordinated the total sales effort within the hotel to generate positive revenue.
 Developed and managed weekly, monthly and quarterly sales goals and budgets.
 Hired, trained and motivated staff personnel to ensure the highest level of customer service.
 Contributed to the continuous improvement of service standards within the hotel.
 Worked with other sales managers to train and educate staff on customer service.
 Started with hotel prior to opening; meetings with contractors & management company weekly.
 Key player to hotels overall success.
Joanne Gretencord Real Estate,Morris, IL
Realtor/Office Manager 1994  2008
 Managed and trained a team of realtors to become successfuland promote customer service and sales.
 Presented purchase offers to sellers.
 Negotiated sales contracts on behalf of sellers and buyers.
 Prepared comparative market analysis for property owners,lenders and lawyers.
 Sustained exceptional customer service from the initial contact through the closing.
 Acted as the liaison between buyers or sellers overseeing the complete buying or selling process.
 Worked with lenders, home inspectors and attorneys to assure a timely closing.
 Managed properties for homeowners.
 Maintained rental accounts.
SUMMARYOF QUALIFICATIONS:
 Raised over $200,000 in less than 18 months at GCHA
 Headed the fundraising and installation for parking lot at no cost to the housing authority
Total cost $53,000.
 Exceeded each level of goals at GCHA
 2010 Winner of the Hotelier of the Year  Stars of the Industry IHLA
 Exceeded sales goals three years in a row  Holiday Inn Express & Quality Inn
 Multi-million dollar producer 9 years  Realtor
 Training of staff for sales,customer service and social media
 Teaching Executive Directors and staff on social media, fundraising best practices,customer service
 Organized, Systematic, cutting edge thinking
 Expert on Social Media
Understands the ups and downs with social media regarding awareness,sales & overall company appearance in
the market place.
 Hands on training with staff input and role playing
Training and coaching staff for sales, customer service and social media.
 Sales and solution minded
Forward thinker to predict upcoming market and plans accordingly.
 Extensive hours ofcommunity service for non-profit organizations
Pay it forward will gain respect within the community and open doors for future sales.
 Leads a team by example
Would not ask an employee to do anything I would not be willing to do myself.
 Consulting
Hours of consulting on public relations, how to close a sale, company awareness and social media.
MOST PROUD OF:
 Kyle, 16. Football player. Loyal. True to his word.
 Macey,15. Track and volleyball. Kind hearted. Giving.
 Raising over $53,000 for GCHA at zero cost to them. This helped the community feed more elderly
even during the winter months.
 The knack of connecting and motivating a team. Raising moral through team building and direct
connections.
 Paying it forward is an everyday occurrence in our home. We believe in helping those in need.

LIFE PHYLOSOPHY:
Every accomplishment starts with the bravery to try.

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Jennifer Olson 2016

  • 1. JENNIFER OLSON Leader. Motivator. Happy. Paying it forward every chance I can. Both personally & professionally. 1805 Jana Lane Morris, IL 60450 815.791.9142 jkm32273@yahoo.com EMPLOYMENT: Superior Towing/Contract Towing, New Lenox,IL Business Development February Present Prospect for potential new clients and turn this into increased revenue. Meet potential clients by growing, maintaining, and leveraging personal and professional network. Identify potential clients, and the decision makers within the client organization. Active role in negotiation for client services. Handle objectives by clarifying, emphasizing agreements and working through differences to a positive conclusion. Brand ST/CT to its fullest potential. Know the market and the customer to persuade or negotiate appropriately. Client retention with personalized service. Introduce new products and services and enhance existing relationships. Rebranding. Exceed client expectations on every level. Business development planning weekly. Attend functions, such as association events and conferences,and provide feedback and information on market and creative trends. Consult with mid and senior level management on business trends with a view to developing better customer relations. Plan and identify opportunities for campaigns, services,and distribution channels that will lead to an increase in sales. Understand the current market and competitors, identify and develop the companys unique selling strategies. Sell the service behind the product in hopes to retain more leads. Jennifer Olson Consulting, Morris,IL Owner May 2014 April 2016 Manage social media for clients to gain market value and exposure. Develop fundraising events for profit and non profit organizations. Create,plan and lead companies marketing plans. Train employees of companies on the importance of social media and community out reach. Work closely with web designers to be sure the clients needs are met. Leverage the market for clients to be sure they are seen and generating profits. Design event flyers and publications for clients. Consult long and short term on marketing, sales, awareness and training. Grundy County Housing Authority,Morris, IL Vice President ofDevelopment Apri1 2011 May 2015 Lead and manage the overall development, volunteer, and marketing efforts of the Grundy County Housing Authority. Develop and execute GCHA's annual fundraising plan in conjunction with the C.E.O. and relevant stakeholders (particularly the Grundy County Housing Authority Advisory Board) Achieve the established yearly fundraising goals of the organization. Cultivate, nurture, and maintain ongoing relationships for the purpose of securing and expanding financial support and volunteer staffing from individuals, foundations, and corporations.
  • 2. Create,plan, and execute applications and other correspondence or marketing measures needed to obtain funding from individuals, foundations, and corporations. Construct, plan, and lead approved fundraisers and special events throughout the year to achieve fundraising goals, including the development and management of volunteers as are required for the success of events. Promote special events and fundraising efforts through social media. Participate in continuing education relevant to statutory, regulatory, and other changes effecting the fiscal reality of the Grundy County Housing Authority. Communicate the results of the training to individuals, foundations, and corporations. Engage in research to identify and obtain new sources of funding. Manage the implementation of a system for donor management and gift processing, including an appropriate system for donor appreciation and recognition. Oversee the staff responsible for data entry and gift processing. Reach out and build relations with other Housing Authorities locally and abroad to establish their needs and set plans and budgets for future income. Train and educate other Housing Authorities. Teaching throughout Illinois Executive Directors & staff; fundraising, social media, awareness. Holiday Inn Express/Quality Inn, Morris, IL Director ofSales February 2008 - April 2011 Acting General Manager when current GM was absent from hotel. Managed the revenue from sales. Served as the initial point of contact with customers and companies. Maintained and developed key accounts both locally and abroad. Built a strong customer base for both the leisure and corporate travel guests. Oversaw all corporate and group accounts. Negotiated, set rates and sold guest rooms and meeting space for hotel guests. Coordinated the total sales effort within the hotel to generate positive revenue. Developed and managed weekly, monthly and quarterly sales goals and budgets. Hired, trained and motivated staff personnel to ensure the highest level of customer service. Contributed to the continuous improvement of service standards within the hotel. Worked with other sales managers to train and educate staff on customer service. Started with hotel prior to opening; meetings with contractors & management company weekly. Key player to hotels overall success. Joanne Gretencord Real Estate,Morris, IL Realtor/Office Manager 1994 2008 Managed and trained a team of realtors to become successfuland promote customer service and sales. Presented purchase offers to sellers. Negotiated sales contracts on behalf of sellers and buyers. Prepared comparative market analysis for property owners,lenders and lawyers. Sustained exceptional customer service from the initial contact through the closing. Acted as the liaison between buyers or sellers overseeing the complete buying or selling process. Worked with lenders, home inspectors and attorneys to assure a timely closing. Managed properties for homeowners. Maintained rental accounts.
  • 3. SUMMARYOF QUALIFICATIONS: Raised over $200,000 in less than 18 months at GCHA Headed the fundraising and installation for parking lot at no cost to the housing authority Total cost $53,000. Exceeded each level of goals at GCHA 2010 Winner of the Hotelier of the Year Stars of the Industry IHLA Exceeded sales goals three years in a row Holiday Inn Express & Quality Inn Multi-million dollar producer 9 years Realtor Training of staff for sales,customer service and social media Teaching Executive Directors and staff on social media, fundraising best practices,customer service Organized, Systematic, cutting edge thinking Expert on Social Media Understands the ups and downs with social media regarding awareness,sales & overall company appearance in the market place. Hands on training with staff input and role playing Training and coaching staff for sales, customer service and social media. Sales and solution minded Forward thinker to predict upcoming market and plans accordingly. Extensive hours ofcommunity service for non-profit organizations Pay it forward will gain respect within the community and open doors for future sales. Leads a team by example Would not ask an employee to do anything I would not be willing to do myself. Consulting Hours of consulting on public relations, how to close a sale, company awareness and social media. MOST PROUD OF: Kyle, 16. Football player. Loyal. True to his word. Macey,15. Track and volleyball. Kind hearted. Giving. Raising over $53,000 for GCHA at zero cost to them. This helped the community feed more elderly even during the winter months. The knack of connecting and motivating a team. Raising moral through team building and direct connections. Paying it forward is an everyday occurrence in our home. We believe in helping those in need. LIFE PHYLOSOPHY: Every accomplishment starts with the bravery to try.