Randle Reece presented on the state of the talent acquisition market. Some key points:
- North American employers spent $83 billion in 2015 to find and recruit labor, with $47 billion going to external vendors like staffing agencies and recruiters.
- The talent acquisition market is ripe for disruption, as high-cost segments like temporary staffing, contingent search, and executive search make up a large portion of spending.
- Changes in the labor market over the past 15 years, like slower population growth and an aging workforce, have impacted recruiting needs and made hiring more challenging.
- Online help-wanted advertising peaked around 2007 and has declined since as job boards lost market share to other sources like social media.
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Job Board Summit presentation
1. The View of the Analyst
June 24, 2016
Presented to the Job Board Summit North
America 2016
2. Randle G. Reece, CFA
Vice President, Senior Analyst Business Services Sector Research
Avondale Partners, Nashville, Tennessee USA
2
Career Highlights:
Two decades experience as a research analyst and investor in equities,
with heavy emphasis on service-oriented companies.
Senior research analyst at Stephens Inc., Montgomery Securities / Banc of
America, Avondale Partners
Buy-side stock picker for Mackenzie, Waddell & Reed, Hoover
One-year interlude as Investor Relations Officer of StaffMark, a publicly
traded staffing company (now owned by Japans Recruit)
Preceded investment career with 11 years as a newspaper reporter, editor
and columnist
Biography of the Speaker
3. Global staffing industry
Online recruiting / talent acquisition technology
Professional consulting
all about the business value of labor
3
Avondale Business Services Research Focus
5. North American employers spent $83
billion to find and recruit labor
$47 billion went to external vendors
Largest categories of spend:
Temporary / contract staffing
Internal recruiters
Job marketing including help-
wanted was a $4 billion business,
less than 10% of market
5
2015 MARKET SIZE
Sources:
Temporary and contract staffing Avondale Partners estimate based on American
Staffing Association headcount statistics and projected gross margins
Contingent and executive search Avondale Partners estimates
Job marketing Avondale Partners estimates, based on proprietary industry sources
Employer marketing Avondale Partners estimates
Applicant tracking systems Bersin/Deloitte
Internal recruiters Avondale Partners estimate based on Occupational Employment
Statistics, US Department of Labor
Referral systems and incentives, and other Avondale Partners estimates,
Bersin/Deloitte, and sources of hires surveys from CEB, Jobvite, SilkRoad, and
CareerXroads
North America Market: Talent Acquisition
Temporary and Contract Staffing 24$
Contingent Search 9
Executive Search 5
Job Marketing 4
Employer Marketing 4
Applicant Tracking Systems 1
External Spend: 47$ billion
Internal Recruiters 21$
Referral Systems and Incentives 2
Other Expenses 13
Internal Spend: 36$ billion
6. Temporary and Contract Staffing:
Markup on >$100 million of gross billings from staffing agencies to employers
Contingent Search:
$10,000 - $50,000 fee per successful mid-level search
Executive Search:
Retained search assignment, high-end jobs fees $100,000 up
All of these high-cost segments are ripe for disruption
6
MARKET SEGMENTS
North America Market: Talent Acquisition
7. Job Marketing:
Old Help-wanted classified and display advertising
Now Cross-media candidate acquisition, search engines, sponsored ads,
targeted campaigns, search retargeting, e-mail marketing, mobile apps, SMS,
and
WHY DO RECRUITING INDUSTRY PEOPLE KEEP SAYING POST AND
PRAY?
Employer Marketing:
Brand advertising Employer brand equity-building campaigns
Traffic acquisition for corporate career sites
Career network-building
7
MARKET SEGMENTS
North America Market: Talent Acquisition
9. 2000: Growth rate of womens labor force down in line with that of men
2000: End of financial sectors job growth leadership
2000: Last year of job growth in publishing industry
2001: Last year of job growth in communications sector
2001: End of retail sectors job growth leadership
2007-10: Worst drop in construction jobs since World War II
2009: Last material growth in government jobs
2010-16: Slowest population growth rate since Great Depression
2011-15: First annual increases in manufacturing jobs since 1998
Major Changes in the Past 15+ Years
10. 10
Changes Over the Past Decade
170
140
2005 2015
Hires Per Recruiter
1.3
1.0
2005 2015
Hires Per Job Opening
In the United States:
Hires per recruiter declined
Recruiting professionals increased at a 1.5%
annual rate
Hiring volume in 2015 was 3% lower than it
was in 2005
Private-sector jobs: 7% higher
Hires per job opening declined
Job openings increased at an annual rate of
2.7%
Voluntary and involuntary attrition declined
Job openings per existing job - higher
Are employers making smarter
hires?
Or is something else involved?
11. Sources: US Bureau of Labor Statistics microdata, Avondale Partners research
11
Labor Market Conditions Determine Needs of Recruiters
US Employment Metrics for Ages 25-54
Statistics for Men Statistics for Women
92%
90%
90%
88%
85%
80%
85%
90%
95%
100%
Participation Rate Employed / Population
2.7%
3.3%
3.9%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
Unemployment Rate
70.9%
40%
50%
60%
70%
80%
Participation Rate Employed / Population
3.1%
3.5%
4.1%
2.0%
4.0%
6.0%
8.0%
10.0%
Unemployment Rate
Among prime
career-age people:
Participation is in
secular decline for
men and women
Employment is
within a year of
approaching full
Large differences
persist among
occupations
12. 12
Are We in a Recession?
Unemployment Insurance Claims Momentum Indicator: Not A Recession
Sources: Avondale Partners calculations based on US Employment & Training Administration data; recessions as defined by the Bureau of Economic Analysis.
1967 1971 1975 1979 1983 1987 1991 1995 1999 2003 2007 2011 2015
Recessions ClaimsMomentum
13. 13
Why Are Job Losses Slower Than Ever?
0.5
1.0
1.5
2.0
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
%ofEligibleWorkers,SeasonallyAdjusted
Sources:Avondale Partners calculations,based on data from Employment and TrainingAdministration,US
Department of Labor
Four-WeekInitialClaims
for RegularUnemployment
Benefits
1.0
2.0
3.0
4.0
5.0
Monthly%ofUSLaborForce
Short-TermUnemploymentRates
Recession
1-14 Weeks
< 5 Weeks
Hiring is slow, but attrition is
slower
Slowes
t ever
Employers view:
High cost of attrition
Little excess labor on hand
More cross-company hires
Difficulty of hiring
14. 14
Why Is Hiring Slower Than Ever?
Hiring is slow, but attrition is
slower
Slowes
t ever
Workers view:
Iffy competition for talent
Increased switching risk
Clinging to benefits
Playing out the string
Age demographics are a key
factor
Mixed Messages from Hiring, Job Openings
Y/ Y Growth Rates:
2011 2012 2013 2014 2015 Last 3 Mo
Workers Hired 5.1% 3.9% 3.8% 8.3% 4.8% 1.2%
Job Openings 18% 13% 7% 17% 17% 7%
Sources: Data from Job Openings and Labor Turnover surveys, US Department of Labor. Avondale
Partners charts and calculations. May 2016 = Avondale Partners estimates.
May-16,93%
75%
100%
125%
150%
175%
200%
2001 2003 2005 2007 2009 2011 2013 2015
MonthlyPrivate-Sector Hiring, %of JobOpenings
-
1.0
2.0
3.0
4.0
5.0
6.0
2001 2003 2005 2007 2009 2011 2013 2015
Millions
MonthlyJobOpeningsNear Recent High
HiringRemains Below Past Peak
Job Openings
Hires
15. Sources: US Census Bureau projections, Avondale Partners research
15
Labor Market Conditions Determine Needs of Recruiters
The population ages 18-24 will not grow
in size for the next TWENTY years
The population ages 45-64 was the
fastest-growing demographic for 25
years
Soon, it will begin to shrink
27% 24% 22% 22%
11%
10% 9% 9%
33%
27% 28% 27%
18%
26% 24% 23%
10% 13% 17% 19%
0%
25%
50%
75%
100%
1990 2015 2025 2035
USMalePopulationbyAge
65+
45-64
25-44
18-24
0-17
24% 22% 21% 20%
10% 9% 9% 8%
32%
26% 26% 25%
19%
26% 24% 23%
15% 16% 21% 23%
0%
25%
50%
75%
100%
1990 2015 2025 2035
USFemale PopulationbyAge
65+
45-64
25-44
18-24
0-17
16. 16
Implications of Age Demographic Shift
Lack of
growth in 18-
24 population
Decline in 45-
64 population
Brutal competition for college freshmen
Greater reliance on older workers to fill entry-level jobs
Lack of demand growth for products and services aimed at young
adults (apparel, games, devices, entertainment...)
Rate of new family formation slower population growth = slower
economic growth
Coming shortage of experienced leadership
Lack of demand growth for products and services aimed at
middle-age adults (cars, upscale homes, apparel, investments,
entertainment...)
Faster rate of change as businesses depend more on workers ages
25-44
17. 17
Implications of Age Demographic Shift
Growth of the
25-44
population
Growth of the
over-65
population
Competition for mid-level career jobs will intensify
Shortage of entry- to mid-level jobs
More older, part-time workers competing for entry-level jobs
Faster shift from consumption to service economy
19. 19
The Short, Unhappy Life of Online Help-wanted Advertising
Data sources:
Bars represent Y/Y percentage changes in two data series.
HWOL = The Conference Board Help Wanted OnLine census of US online job postings.
Openings = Nonfarm job openings, Job Openings and Labor Turnover Survey, US Department of Labor
-40%
-30%
-20%
-10%
0%
10%
20%
30%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Year-over-yearChangesinPercent
HWOL Openings
Online absorbed
the print help-
wanted market Market share
gains ended
Market share
losses began
20. 20
Whats a Job Board?
Staffing companies ...
Fortune 500 corporations ...
Social media ...
Networking sites ...
The government ...
21. 21
Recruiters Biggest Problems
Competing for talent against hot industries with high stock-based compensation.
Dealing with the sudden decline in productivity and soaring cost of print recruitment
ad campaigns.
How to balance spending on internal and external recruiting resources.
Adapting to the massive scale of online recruiting.
Trying to develop wholly new processes around this new source of candidates.
How to conduct candidate research and relationship management on a large scale.
Dealing with clunky applicant tracking systems and corporate career websites.
Filter tremendous volumes of active, unqualified job seekers from the online
applicant stream.
Develop research methods for identifying and connecting with attractive recruiting
targets.
Manage frequent fluctuations in the corporations urgency about hiring.
1995-2000
2001-07
2008-13
22. 22
Recruiters Biggest Problems
Recognize swift change in the labor market, make competitive offers fast enough to
hire high-impact talent.
Hire/develop productive recruiters fast enough to keep up with need.
Present job openings to targeted social media audiences (on mobile devices).
Convert the gusher of social media applicant traffic into usable candidates.
Recruiters will strain to handle the demands of corporate leadership:
Insource procurement of temporary, seasonal and contract labor.
Compete harder for direct hires of high-value talent.
Employers will be forced to make more green hires and deal with higher attrition.
Job marketing will move to cross-media, cross-platform, programmatic buying.
Much spending will be done without anyone knowing whether the winners
and losers are justly decided.
The cheap-and-easiness of candidate flow will subside as social media mature and
recruiters focus on targeted campaigns.
When that day comes, where will the recruitment marketing industry be?
2014-16
2017-20
23. 23
Mobile Apps Are Job Boards, Too
The mobile environment is especially well-suited to
search engines, hastening an adverse trend:
Search gets credit for job boards content
For now, mobile is a
job-discovery channel,
with applications done
on the desktop
Guess where job-
seekers go first on the
desktop, to locate jobs
they saw first on
mobile
24. 24
Parts of the Industry Are Growing Some Arent
$0
$1,000
$2,000
$3,000
CY13 CY14 CY15 CY16E
US$Millions
Indeed
LinkedIn Hiring Solutions
$0
$1,000
$2,000
$3,000
CY13 CY14 CY15 CY16E
US$Millions
Monster
CareerBuilder
SEEK
Sources: Company financial reports, Avondale Partners research, FactSet currency exchange rates
Indeed No. 1 in job search traffic
LinkedIn No. 1 candidate database
In 2013, the three largest job boards
had about 2x the revenue of LinkedIn
and Indeed
In 2016, we project LinkedIn and
Indeed will beat them by >50%
25. 25
LinkedIn Aimed at Contingent Search, Hit Job Boards Instead
-
10,000
20,000
30,000
40,000
50,000
1Q2009 1Q2011 1Q2012 3Q2013 1Q2016
CorporateSolutionsCustomers
Sources: LinkedIn, Avondale Partners research
Why LinkedIn succeeded:
By far, largest source of
fresh profiles
Timely launch of direct
sourcing tool
After recession, job ads
were swamped with
undesirable applicants
26. 26
LinkedIn Growth Rate Is Coming Back to the Pack
Slowing Growth of Corporate Solutions Clients
Sources: LinkedIn, Avondale Partners research
174%
121%
63%
33%
1Q09-1Q11 1Q11-1Q12 1Q12-3Q13 3Q13-1Q16
Annualized
Growth Rate
Why LinkedIn slowed:
Client over-penetration
Direct sourcing is less
effective in later-cycle
Member data losing its
freshness edge
28. 28
Indeed Had a Great Idea, Then Got Aggressive
Indeed.com is the most popular job-search site with 120
million monthly unique users in the US
Indeed grew revenue >60% per annum in 2013-15
We estimate 70% growth in 2016
29. 29
Who Gets Credit for the Hire? A Case of Marketing
A major problem for job boards:
ATTRIBUTION
30. 30
Why Does SilkRoad Credit Indeed with ~60% of Hires?
SilkRoads ATS enables its clients to feed job posts directly to Indeed
SilkRoad credits Indeed as the source of applicants on the employers own site
Indeed creates no job content
But Indeed allows SilkRoad users to avoid paying for job posting traffic (at first)
SilkRoad also credits Indeed as the source when Indeed sends candidates to
commercial job boards
31. 31
Stampede: Other ATSs That Distribute Job Ads to Free Outlets
ApplicantPro
ApplicantStack
Avature
Breezy HR
Broadbean
Bullhorn
CATS
ClearCompany
Crelate Talent
Deltek
FinancialForce
Fitzii
Greenhouse
Halogen
HireHive
HireSelect
HiringThing
IBM Kenexa
iCIMS
Infor HCM
Jazz (Resumator)
JobBoard.io
Jobvite
Lumesse
myStaffingPro
Newton
Oracle Taleo
PCRecruiter
Recruitee
Recruiterbox
Talentera
TargetRecruit
Technomedia
UltiPro
Unrabble
Workable
Workday
ZipRecruiter
Zoho Recruit
32. 32
How Does the Job Board Business Evolve?
Go digital community first lead with real content
Address the small and midsize business market
o 60% of US jobs are in firms with < 250 employees
o Giants get 80% of revenue from large enterprises + staffing firms
Solve targeting demand is real, execution is poor
Have different solutions for all stages of the labor cycle
Help employers find and use neglected labor supply
o 1.5 millionAmericans ages 35-54 among shadow unemployed
Dont be afraid of being 1) recruiters, 2) the ATS
Dont let attribution just happen to you
34. 34
Major Fallacy: Shift to Service Economy
29%
34%
39%
43%
42%
40%
10%
9%
9%
17% 15% 13%
1985 2000 2015
Sources:USBureau of Labor Statisticsmicrodata,Avondale Partnersresearch
SkillCompositionof US Employment
Blue collar
Skilled service
Service
Professional
Service-sector job growth is lagging
Traditional service jobs are upskilling into professions
Future growth will be led by professional
and blue collar
35. 35
You Should Prepare for These Events
Demise (or death throes) of browser-based advertising
Ascendance of pay-for-performance job advertising and automated
buying and subsequent problems
Cross-media branding + job marketing campaigns
Intensified competition for talent: Longer time to hire, higher turnover
Regulatory efforts to combat fake job posting / contact harvesting
Newspapers begin dropping out of the help-wanted business
Job search engines win the huge small/midsize business market
The next economic recession by 2019
36. 36
Contact:
Randle G. Reece, CFA
Avondale Partners, Nashville
(615) 467-3519
rreece@avondalepartnersllc.com
Twitter: @RandleReece
Editor's Notes
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