Job description for lobby attendant
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The job description is for a Lobby Attendant position. The attendant would be responsible for keeping all lobby areas, including restrooms, the business center, and front desk, clean and neat. Duties include cleaning and maintaining lobbies and restrooms, vacuuming and polishing elevators, emptying ashtrays, and responding to guest requests. The attendant reports to the Housekeeping Supervisor.
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1. Kitchen Section:
a. Executive Chef: Responsible for overall kitchen operations, menu planning, and food quality.
b. Sous Chef: Assists the executive chef and manages the kitchen in their absence.
c. Line Cooks: Prepare specific dishes and work on the cooking line.
d. Prep Cooks: Responsible for prepping ingredients.
e. Pastry Chef: Specializes in desserts and pastries.
f. Dishwashers: Clean and maintain kitchen utensils and equipment.
2. Dining Room/Restaurant Section:
a. Restaurant Manager: Oversees the entire dining area, ensures smooth service, and manages staff.
b. Maitre d' or Host/Hostess: Greets and seats guests, manages reservations.
c. Waitstaff/Waiters/Waitresses: Take orders, serve food, and provide customer service.
d. Bussers/Busboys: Clear tables and reset them for the next guests.
e. Bartenders: Prepare and serve drinks at the bar.
f. Baristas: Prepare and serve coffee and related beverages.
g. Sommelier: Assists with wine selection and service.
3. Room Service Section:
a. Room Service Manager: Manages the room service operations.
b. Room Service Servers: Deliver food and beverages to guest rooms.
c. Order Takers: Receive and process room service orders.
4. Banquets and Events Section:
a. Banquet Manager: Organizes and manages banquet and event services.
b. Event Coordinators: Assist in planning and executing events.
c. Banquet Servers: Serve food and drinks at banquets and events.
d. Setup and Cleanup Crew: Set up and break down banquet spaces.
5. Beverage Section:
a. Bar Manager: Oversees bar operations, manages inventory, and staff.
b. Bartenders: Prepare and serve drinks.
c. Barbacks: Assist bartenders by restocking supplies.
d. Cocktail Waitstaff: Serve drinks to guests in the bar area.
e. Wine Stewards or Sommeliers: Manage wine selection and service.
6. Catering Section (if applicable):
a. Catering Sales Manager: Responsible for booking and planning catering events.
b. Catering Chefs: Prepare food for off-site catering.
c. Catering Servers: Serve food and drinks at off-site events.
7. Purchasing and Inventory Section:
a. Purchasing Manager: Procures food and beverage items.
b. Storekeepers/Store Clerks: Manage inventory and stock levels.
c. Receiving Clerks: Check and receive deliveries.
8. Quality Control and Hygiene Section:
a. Quality Control Manager: Ensures food quality and safety standards are met.
b. Hygiene and Sanitation Staff: Maintain cleanliness and hygiene in the kitchen and dining areas.
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1. Kitchen Section:
a. Executive Chef: Responsible for overall kitchen operations, menu planning, and food quality.
b. Sous Chef: Assists the executive chef and manages the kitchen in their absence.
c. Line Cooks: Prepare specific dishes and work on the cooking line.
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e. Pastry Chef: Specializes in desserts and pastries.
f. Dishwashers: Clean and maintain kitchen utensils and equipment.
2. Dining Room/Restaurant Section:
a. Restaurant Manager: Oversees the entire dining area, ensures smooth service, and manages staff.
b. Maitre d' or Host/Hostess: Greets and seats guests, manages reservations.
c. Waitstaff/Waiters/Waitresses: Take orders, serve food, and provide customer service.
d. Bussers/Busboys: Clear tables and reset them for the next guests.
e. Bartenders: Prepare and serve drinks at the bar.
f. Baristas: Prepare and serve coffee and related beverages.
g. Sommelier: Assists with wine selection and service.
3. Room Service Section:
a. Room Service Manager: Manages the room service operations.
b. Room Service Servers: Deliver food and beverages to guest rooms.
c. Order Takers: Receive and process room service orders.
4. Banquets and Events Section:
a. Banquet Manager: Organizes and manages banquet and event services.
b. Event Coordinators: Assist in planning and executing events.
c. Banquet Servers: Serve food and drinks at banquets and events.
d. Setup and Cleanup Crew: Set up and break down banquet spaces.
5. Beverage Section:
a. Bar Manager: Oversees bar operations, manages inventory, and staff.
b. Bartenders: Prepare and serve drinks.
c. Barbacks: Assist bartenders by restocking supplies.
d. Cocktail Waitstaff: Serve drinks to guests in the bar area.
e. Wine Stewards or Sommeliers: Manage wine selection and service.
6. Catering Section (if applicable):
a. Catering Sales Manager: Responsible for booking and planning catering events.
b. Catering Chefs: Prepare food for off-site catering.
c. Catering Servers: Serve food and drinks at off-site events.
7. Purchasing and Inventory Section:
a. Purchasing Manager: Procures food and beverage items.
b. Storekeepers/Store Clerks: Manage inventory and stock levels.
c. Receiving Clerks: Check and receive deliveries.
8. Quality Control and Hygiene Section:
a. Quality Control Manager: Ensures food quality and safety standards are met.
b. Hygiene and Sanitation Staff: Maintain cleanliness and hygiene in the kitchen and dining areas.
These are general sections and roles within an F&B department, and the specific job titles and responsibilities can vary widely dependinJob description for lobby attendant
- 1. Job Description for Lobby Attendant JOB TITLE: LOBBY ATTENDANT REPORTS TO: Housekeeping Supervisor POSITION SUMMARY: Keeps all lobbies and public area facilities such as lobby restrooms, telephone area, business centre, and the front desk, and portico, lobby lounge in neat and clean conditions. DUTIES AND RESPONSIBILITIES: 1. Cleans and maintains all lobbies and public restrooms. 2. Sweeps and mopes carpets, lobby entrance. 3. Empties ashtrays and urns. 4. Polishes furniture and fixtures. 5. Vacuums and polishes elevators. 6. Keeps the front of the hotel free from trash. 7. Polishes the lobby floor during Night. 8. Keeps the Back area of Front desk neat and clean. 9. Ready to do any other work assigned by the supervisor time to time. 10. Keeps all public areas neat, vacuumed and dusted. 11. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. 12. Removes all trash from areas. 13. Periodically checks all lobby restrooms / wash rooms. 14. Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms. 15. Makes sure all surfaces are clean and tiedy. 16. Arrange all cusion properly on lobby sofa. 17. Responds to guest requests and inquiries while in the lobby.
- 2. 18. Assist guest with their questions and direct them to the areas they want to go. 19. Take care of all cleaning equipments used in lobby. Job Description for Housekeeping RoomAttandant JOB TITLE: ROOM ATTANDANT REPORTS : House Keeping Supervisor POSITION SUMMARY: Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. DUTIES AND RESPONSIBILITIES: 1. Enters and prepares the room for cleaning. 2. Makes bed. 3. Dusts the room and furniture. 4. Replenishes guestroom and bath supplies. 5. Cleans the bathroom. 6. Cleans the closet. 7. Vacuums and racks the carpet. 8. Checks and secures the rooms. 9. Replenish amenities according to the operational standards. 10. Deliver and retrieve items on loan to guests e.g. iron and ironing boards 11. Ensure security of guest rooms and privacy of guests 12. Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required 13. Cleans guest bathroom/bed room/floor corridor.
- 3. 14. Responsible for replenishment of guest complimentory water. 15. Responsible for the cleanliness and maintance of his work area. 16. Responsible for the Hotel property in the work area. 17. Attends to guest calls, guest requests /guest complaints in the area assigned to him. 18. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement. 19. Responsible for following the standard operating procedures. 20. Resonsible for achiving and exeeding the guest satisfaction score. PREREQUISITES: Education: A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently. Experience: Previous hotel-related experience Job Title Night Cleaner . Job Description Summary: To clean and maintain all public and associates areas, in accordance with Omni Standards. Responsibilities: Cleans guest and associates service elevators and elevator tracks. Cleans the cafeteria and all associates corridors. Cleans and services all public restrooms and associate locker rooms (men and ladies). Cleans and services all lobby areas. Cleans various hotel outlets. Complete guest request. Responsible for up keep of cleaning equipment and cleanliness of storage areas. Must be able to lift boxes, pull up to 10lbs and carry up to 30 lbs Job Requirements Must be able to work overnight shift. Must be able have open availability. Job Type Full-time