John Charles Kunnari Resume - 2015
- 1. John Charles Kunnari Senior Engineer John_Kunnari@rocketmail.com 6813 Hill Place North Crystal, Minnesota 55427 763-528-0881 EDUCATION Degree: Bachelor of Science (Summa Cum Laude) School: Minnesota State University - Mankato Major: Computer Science/MIS Minor: Accounting Degree: Registered Radiological Technologist (Honor Graduate) School: U.S. Army Academy of Health Sciences - Ft. Sam Houston, TX Major: Radiological Technology Other Training and Certification DB2 Applications Programming (SQL Performance Improvement) DynaTrace / Vantage Analyzer (Compuware) Application Performance Monitoring/Tuning tools) Apptune for DB2 z/OS Strobe (MVS Apps/DB2 performance diagnostic tool) Java/XML Concepts WebFocus Intro Thinking and Speaking on Your Feet Practical Techniques for Software QA (IIST) Target Corporation Work History (beginning with most the current position) Sr. Engineer (Healthcare Application Support) Feb. 2009 present Technical Architect (Windows Application Tech Support/Application Tuning) Jan. 2002 Feb. 2009 Sr. Technical Analyst (Process Quality Assurance) Feb. 2001 Jan. 2002 Sr. Technical Analyst (Application Support/MVS) Jan. 2000 Feb. 2001 Sr. Systems Developer (Merchandise Presentation/Advertising Support) Jan. 1996 Jan. 2000 Work History Prior to Target Company - Position Title - Dates Supervalu Sr. Systems Analyst Nov. 1995 - Jan. 1996 Systems Analyst Nov. 1991 - Nov. 1995 Programmer/Analyst June 1988 - Nov. 1991 American Artstone Carpenter May 1980 - Dec. 1985 U.S. Army X-Ray Technologist Aug. 1973 Aug. 1976 Technical Skills Experience with Performance Analysis Software: o DynaTrace; Vantage Analyzer; SQL o Apptune; DB2 Explains; Softech; Platinum; Strobe; SPUFI
- 2. Hardware Platforms / Operating Systems / Technologies o Windows MS SQLDB/T-SQL; ASP; JavaScript; VBScript; HTML; MS Visual C++, MS Office o Unix Oracle 11g; Oracle SQL Developer; XML o z/OS - DB2; SQL; COBOL; EZTrieve; SPUFI; JCL Accomplishments Sr. Engineer Feb. 2009 Present Involvement in PDX EPS Program Requirements, Design Reviews and Service Introduction to ensure a supportable solution. Engaged in vendor contract Maintenance Agreement reviews providing a Support Services perspective (i.e. impacts to the support model and SLAs alignment). Led the support track for Pharmacies Sunset project to identify and mitigate impacts to clients and system interfaces. Collaborated with New Facilities team to identify areas for improvement in processes providing better resource planning, task tracking, and alignment with ITIL Change standards. Continued improvement in overall stability in Healthcare (incident reduction, SLA performance, aged incident reduction and Change Risk Mitigation) o Mature Problem Management and improve Problem Showback. o Achieved green OPIs metrics. o Led cross-team effort to order and install MDHA storage to resolve an acute SQL Server database storage problem. Led Support Acceptance Framework adoption with our Support and Delivery Services Teams. o Trained Healthcare Support and Delivery Services teams on the framework. o Assessed projects Acceptance Criteria and Supportability Operational Readiness. Led Cross-Team SWAT efforts to identify the root cause / resolution of complex problems Participate in Community Outreach efforts: o Participated in Target sponsored Homeless Connection Spring events. o Volunteered to work with Urban Home Works a non-profit organized through church to rebuild housing for modest income families in North Minneapolis. Technical Architect Feb. 2002 Jan. 2009 Collaborated with Application Owners and Developers to identify SQL code with high DB2 cost. As a team proposed code changes producing $4.8-6 M annual DB2 savings. Presented training sessions on tools like Strobe / Apptune to TTS Teams to enable them to identify opportunities for application performance improvement and reduce DB2 costs. Provided SQL code tuning consulting services to improve application performance supporting the planned 400% increase in items on Target.com. Planned Credit Fraud Application Servers move from TX to MN data center. Partnered with Technical Services Team to define our teams requirements and set forth a project plan to transition Citrix applications. Business requirements mapping to test cases. Improved application quality and supportability through Technical Design Reviews. Mentored new employees to shorten the learning curve on Target processes.
- 3. Trained in OOD (Java), XML concepts. Volunteered to mentor Edison High School business students, Adopt-a-Family, and Urban Home Works projects. Senior Technical Analyst - March 2001 January 2002 Identified requirements and created data model for database solution. Performed analysis to find root causes to resolve e-HR web problems during benefits enrollment. Performed data model changes, DB2 Technical Design and created implementation plans for successfully implementations. Developed JavaScript / VBScript / DB2 application. Provided technical consulting services to other TTS projects. Mentored Support Team members, providing recommendations on web project and IDP. Captured web application reporting project requirements and created a web prototype. Created implementation plans and coordinated successful web app releases. Senior Technical Analyst Guest Host Support - February 2000 February 2001 Designed, prepared and executed the Advertising Financials BCP, data backup/recovery test plans and executed successful BCP test. Developed a Common Support Incident Management process and training for the Support. Created technical design, data model and database technical design for an administrator tool. Created stability trend reports to identify and resolve applications problem driving availability. Conducted business requirements and technical design reviews and project progress presentations. Worked with SWAT Teams to stabilize the Stores Gift Registry system. In collaboration with Teams, provided a feasibility analysis and recommendations to Targets President for a request to send promotional items to stores in an expedited process. Mentored an Associate Programmer Trainee (APT) by providing regular encouragement and feedback. Recognized by this APT class as one of the top mentors for my efforts. Awarded the "Above & Beyond the Call of Duty" award for helping and training Team members. Senior Systems Developer with MPD/Advertising Support - January 1996 January 2000 Used analysis skills and performance tools to build more stable systems. Created detailed contingency plans and trained fellow Team members in system monitoring tools. Built metrics and system statistics for our TTS leadership to negotiate a favorable Support contract with TATA Consulting Services. Key player in planning/coordinating a large system rollout. Designed, coded, tested and implemented data interfaces. Performed support for Sales Promotion and Merchandise Presentation applications. Significantly improved key applications stability and performance using Strobe, DB2 Explains. Strengths Technical: Take the lead in planning for projects Im involved with. Ability to write clear technical documents. Proficiency in a number of technologies across multiple platforms to enable analysis of complex
- 4. application problems and to formulate sound solutions. Proficiency with SQL, DB2 and relational database data concepts to identify application performance issues and recommend alternate techniques for better performance. Administrative: Excellent time management skills. Excellent planning and coordinating skills. Able to delegate, direct and monitor Team progress on projects. Excellent verbal and written communication skills. Personal Relations: Build trust with other peer Technology Services and client groups. Demonstrate a willingness to help other Team members with technical questions and issues. Able to collaborate with diverse Teams members. Able to remain calm in difficult circumstance to accomplish Team objectives. A Team player working with my peers, vendors and partners Teams.