This document discusses strategies for understanding and addressing the unique learning needs of a multigenerational workforce. It provides attributes and values, learning styles, and effective instructional design approaches for three generations: Baby Boomers prefer facilitated classroom learning and balance between traditional and online; Generation X wants self-paced independent learning with clear instructions; Millennials are tech-savvy, social, and prefer collaborative learning incorporating the latest technology. The goal is a blended multigenerational approach to learning and development programs.
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JR & Assoc Understanding Your Multigenerational Workforce
1. Understanding Your Multigenerational Workforce
As workforce demographics shift more rapidly, organizations will benefit from a more blended multigenerational approach to their learning and
development programs to better address the unique differences and needs of their multigenerational workforce. Understanding the unique
strengths of a multigenerational workforce is the first step. The following table provides ideas and approaches to consider when you are creating
instructional design for a multigenerational workforce:
Generation Attributes and
Values
Learning
Styles/Preferences
Instructional
Design
Delivery Want to Avoid
Baby Boomers
(1946-1960)
Workaholic
Optimism,
Involvement
Recognition and
relationship driven
Training aligned with
career goals
Facilitated
Team learning
Group discussions
Lunch n learns,
informational
sharing
Balanced
technological
Show me what to
do
Fulfilling
Classroom,
workshops,
Balance of
traditional face to
face vs. online
Visual
Gamification
eLearning
Laziness and Age Bias
Generation X
(1961-1981)
Independence
Skepticism
Informal
Self-reliant
Versatility
Training aligned with
personal goals
Informal
Self-motivated and
self-driven
Internet driven
Clear and
consistent
instruction
Self-paced
Independence
and control over
learning
environment
Interactive and
engaging
eLearning
mLearning
Gamification
Telling what to do
Micromanagement
Generation Y or
Millennials
(1982-1995)
Determined
Realism
Tech Savvy
Fun
Social Networks
Activism
Training aligned and
fast track to success
Incorporates
networking
opportunities,
short structured
bursts of learning,
entertaining and
fun
Collaborative
and Continuous
eLearning
mLearning
Gamification
Latest
Technology
Slow Processes, Slow Instruction
Negativity