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Judy Vodas
Judyvodas@aol.com
3220 Rockport Court, Cumming GA 30041 (404) 697-7958
CAREER OBJECTIVE
A challenging position using my previous responsibilities for the direction, coordination, execution,
control and completion of project management functions. Use management concepts and
techniques to estimate, establish priority, define, plan and execute the activities necessary to
reach project objectives.
SUMMARY OF QUALIFICATIONS
 Fifteen years experience working effectively on multiple projects
 Excellent analytical, organizational, problem resolution and tracking skills
 An independent and self-motivated professional
 Highly organized
PROFESSIONAL EXPERIENCE
Matrix Resources Atlanta GA - AT&T - Network Support PM March 2013-March 2015
Primus Software Corp - Atlanta GA- AT&T - Ethernet Order Mgr March 2012-Dec 2012
 Worked with client driven projects, implemented project plans , ensured communication
and delivery of critical milestone dates
 ASE Project Management responsible for defining scope, managing, timelines,
monitoring
order workflow to ensure on-time delivery of circuits
 Resolved issues regarding delivery, escalations and expedites from implementation to
billing for Ethernet MIS , MPLS, IP, VPN, Frame Relay, Pops, Colo’s
 Ordered Routers and resolved any issues pertaining to delivery of routers
 Effectively communicated project status to management with keeping business clients
informed of project status and all related issues
 Customized reporting for tracking and managing projects to completion
 Demonstrated the ability to grow positive relationships with clients and colleagues at all
organizational levels
At&t/BellSouth
Provisioning Project Mgr/Specialist –Network Support-Alpharetta Feb 2009- Feb 2011
Service Delivery Project Manager-Atlanta July 2006- Feb 2009
Order Entry Support Manager –Bellsouth-Atlanta April 2003-July 2006
Sales Support Customer Care Manager-Atlanta April 2002-April 2003
 Analyzed, communicated and resolved issues during the implementation thru billing
 Sets and manages customer expectations and project risks, managing and escalating
issues and changes
 Customized reporting for tracking and managing projects from implementation to billing
 Updated appropriate management teams, clients and partners on project status
 Participated in Center’s program by root causing late or long duration orders
 Performed circuit ordering, provisioning requests, inventory management, scheduling and
coordination, as well as general invoice management of all data and voice circuits
 Monitored, tracked and managed the provisioning and installation of complex voice and
data services , Frame Relay and Toll Free from initiation to billing
 Identified tasks required to support change, and communicated implementation status.
 Work closely with functional business divisions, vendors and customers in defining
project priorities, resources requirements and timing of deliverables
 Obtained feedback at critical milestones and at project completion to ensure that project
efforts were meeting customer expectations
 Coordinated with vendors and contacts for building access to insure install dates
 Coordinated, monitored and tracked the provisioning and installation of complex voice
and data services including test and turn-up activities.
 Project management of all issues related to invoice billings, change requests, moves,
adds and delete of corporate orders for switched outbound and inbound services for
customers
 Provided technical expertise, billing analysis, and general provisioning inquiries for Frame
Relay, ATM and IP services
 Strong customer service and organizational skills
 Worked with 800 National SMS system and Resporgs
Education
Proficiency in Windows based applications (Word, Excel, Project) and knowledge of Order
Management System
Perimeter College Project Management Fundamentals
Perimeter College Project Management Professionals
Six Sigma Yellow Belt
JudyVodas2015

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JudyVodas2015

  • 1. Judy Vodas Judyvodas@aol.com 3220 Rockport Court, Cumming GA 30041 (404) 697-7958 CAREER OBJECTIVE A challenging position using my previous responsibilities for the direction, coordination, execution, control and completion of project management functions. Use management concepts and techniques to estimate, establish priority, define, plan and execute the activities necessary to reach project objectives. SUMMARY OF QUALIFICATIONS  Fifteen years experience working effectively on multiple projects  Excellent analytical, organizational, problem resolution and tracking skills  An independent and self-motivated professional  Highly organized PROFESSIONAL EXPERIENCE Matrix Resources Atlanta GA - AT&T - Network Support PM March 2013-March 2015 Primus Software Corp - Atlanta GA- AT&T - Ethernet Order Mgr March 2012-Dec 2012  Worked with client driven projects, implemented project plans , ensured communication and delivery of critical milestone dates  ASE Project Management responsible for defining scope, managing, timelines, monitoring order workflow to ensure on-time delivery of circuits  Resolved issues regarding delivery, escalations and expedites from implementation to billing for Ethernet MIS , MPLS, IP, VPN, Frame Relay, Pops, Colo’s  Ordered Routers and resolved any issues pertaining to delivery of routers  Effectively communicated project status to management with keeping business clients informed of project status and all related issues  Customized reporting for tracking and managing projects to completion  Demonstrated the ability to grow positive relationships with clients and colleagues at all organizational levels At&t/BellSouth Provisioning Project Mgr/Specialist –Network Support-Alpharetta Feb 2009- Feb 2011
  • 2. Service Delivery Project Manager-Atlanta July 2006- Feb 2009 Order Entry Support Manager –Bellsouth-Atlanta April 2003-July 2006 Sales Support Customer Care Manager-Atlanta April 2002-April 2003  Analyzed, communicated and resolved issues during the implementation thru billing  Sets and manages customer expectations and project risks, managing and escalating issues and changes  Customized reporting for tracking and managing projects from implementation to billing  Updated appropriate management teams, clients and partners on project status  Participated in Center’s program by root causing late or long duration orders  Performed circuit ordering, provisioning requests, inventory management, scheduling and coordination, as well as general invoice management of all data and voice circuits  Monitored, tracked and managed the provisioning and installation of complex voice and data services , Frame Relay and Toll Free from initiation to billing  Identified tasks required to support change, and communicated implementation status.  Work closely with functional business divisions, vendors and customers in defining project priorities, resources requirements and timing of deliverables  Obtained feedback at critical milestones and at project completion to ensure that project efforts were meeting customer expectations  Coordinated with vendors and contacts for building access to insure install dates  Coordinated, monitored and tracked the provisioning and installation of complex voice and data services including test and turn-up activities.  Project management of all issues related to invoice billings, change requests, moves, adds and delete of corporate orders for switched outbound and inbound services for customers  Provided technical expertise, billing analysis, and general provisioning inquiries for Frame Relay, ATM and IP services  Strong customer service and organizational skills  Worked with 800 National SMS system and Resporgs Education Proficiency in Windows based applications (Word, Excel, Project) and knowledge of Order Management System Perimeter College Project Management Fundamentals Perimeter College Project Management Professionals Six Sigma Yellow Belt