4. 3-?????????????? ???? ????????? ??????????????
????? ??????? ??????? ????
? JIT is built on simplicity - simpler
is better
? Continuous improvement ¨C often
using kaizen blitz
? Visibility ¨C all waste must be
visible to be identified and
eliminated
? Flexibility - to adapt to changes in
environment
16. 5-2???????????????????????
The Role of Employees:
? Genuine and meaningful respect
for associates
? Willingness to develop cross-
functional skills
? Bottom-round management ¨C
consensus management by
committees or teams
? Quality circles ¨C small volunteer
teams that solve quality problems
17. Respect for People
Lifetime Employment:
? Everyone feels secure/is
empowered
? Everyone is responsible for
quality: understand both
internal and external
customer needs
18. Respect for People
The Role of Management:
? Responsible for culture of mutual
trust
? Serve as coaches & facilitators
? Responsible for developing workers
? Provide multi-functional training
? Facilitate teamwork
? Support culture with appropriate
incentive system including non-
monetary
19. Respect for People
Supplier Relationships
? Single-source suppliers
? Can supply entire family of parts
? Build long-term relationships with small number of suppliers
? Fewer contracts
? Cost and information sharing
? Work together to certify processes
22. 5-4???????????????? ???? ????????? ???????? ???? ?????????
????????? ????????
? Integrate quality into all processes
? Focus on continuous improvement - Kaizen
? Quality at the source - sequential
inspection
? Jidoka - authority to stop line
? Poka-yoke - fail-safe all processes
? Preventive maintenance - scheduled
? Work environment - everything in its
place, a place for everything