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Just the job: working in careers information

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meganwiley
meganwiley

ºÝºÝߣs from workshop delivered at CILIP's New Professionals Day 2012. Updated slides to include videos shown. Aim was to provide an insight into information roles in UK careers services. Also featured a quiz - not included here!

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CILIP New Professionals Day 2012
WORKSHOP AIMS ? Insight into information roles in careers services ? How careers information compares to other library roles ? Why work in careers information? ? Who do we hire?
MY PERSPECTIVE ? Worked in University of Bristol Careers Service since 2009 ? Previous library assistant experience (British Library, King¡¯s College London, University of Bristol) ? Information and Library Management MSc, UWE (2010)
Just the job: working in careers information
ARE CAREERS SERVICES ALL ABOUT ADVICE AND GUIDANCE? flickr.com/photos/cushinglibrary/4790463166/
WHAT DO YOU THINK WE DO? flickr.com/photos/uncut/16926192
STRUCTURE OF MY SERVICE Director of Student Services and Employability Head of Guidance Services Head of Employer Services Head of Information Services Internship Graduate Manager Destinations 2 Information 8 Careers Advisers Specialists and Statistics Manager JobShop Officer Information Information Assistant Assistant - Graduate Graduate Destinations Bristol PLuS Recruitment Officer CILIP Trainee and Coordinator Statistics Officer 2 Graduate Recruitment Casual Assistants Information Assistants Graduate (Students) Destinations and 3 Careers Admin Officers Information Graduate Recruitment Intern Assistant
CAREERS INFORMATION JOB TITLES
WHAT DO I DO? ? Enquiry desk work ? Information management ? Developing stock / acquisitions / weeding ? Cataloguing and classification ? Web authoring ? User training ¨C information literacy ? Cross-team activity / current awareness ? Staff management
AREAS OF STOCK Occupational information Employer information Free publications, print Recruitment brochures, job folders, reference books, journals descriptions, company reports
OTHER RESOURCES Applications / interviews / assessment centres psychometric tests / diversity issues / funding further study / postgraduate research / international work local employers / internships and work experience
RESOURCES HELP DESK
ENQUIRIES Examples from Autumn Term 2010
DIFFERENCES [compared to academic libraries] ? User group and their perceptions ? Amount of frontline work ? Library Management System (unusual) ? Physical stock vs. website ? Cross-team working ? Employers / careers advisers ? Professional identity
POSITIVES The thing I value, over ? Variety of work library work, is ? Autonomy independence + ability to try things out. ? Ability to manage own time @darrenmjones ? Responsibility ? Close working with non-librarians ? Ability to make changes ? Collaborative working in small team ? Subject matter
WHO DO WE HIRE? ? Team work must have GSOH, be ready to embrace change, love technology and chatting, be ? IT skills able to write and be an information geek. ? Flexible @MallenSarah ? Ability to determine requirements / priorities ? Organisational and time management skills ? Admin skills and attention to detail ? Busy customer service experience ? Communication / interpersonal skills
TIPS* [* my personal opinion] ? Meet criteria + keep to point Research! I met with a careers info guy, and I asked ? Know where you are applying you some questions. ? Research via contacts Also, show you can use info ? STAR technique skills in your own job hunt. ? Engage with everyone @DreamingEntity ? Think about questions ? Use a careers service if you can, or website e.g. bristol.ac.uk/careers/advice ? Get feedback
GET IN TOUCH megan.wiley@bristol.ac.uk Twitter: @wiley9000 flickr.com/photos/crabchick/2779425682/

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Just the job: working in careers information

  • 2. WORKSHOP AIMS ? Insight into information roles in careers services ? How careers information compares to other library roles ? Why work in careers information? ? Who do we hire?
  • 3. MY PERSPECTIVE ? Worked in University of Bristol Careers Service since 2009 ? Previous library assistant experience (British Library, King¡¯s College London, University of Bristol) ? Information and Library Management MSc, UWE (2010)
  • 5. ARE CAREERS SERVICES ALL ABOUT ADVICE AND GUIDANCE? flickr.com/photos/cushinglibrary/4790463166/
  • 6. WHAT DO YOU THINK WE DO? flickr.com/photos/uncut/16926192
  • 7. STRUCTURE OF MY SERVICE Director of Student Services and Employability Head of Guidance Services Head of Employer Services Head of Information Services Internship Graduate Manager Destinations 2 Information 8 Careers Advisers Specialists and Statistics Manager JobShop Officer Information Information Assistant Assistant - Graduate Graduate Destinations Bristol PLuS Recruitment Officer CILIP Trainee and Coordinator Statistics Officer 2 Graduate Recruitment Casual Assistants Information Assistants Graduate (Students) Destinations and 3 Careers Admin Officers Information Graduate Recruitment Intern Assistant
  • 9. WHAT DO I DO? ? Enquiry desk work ? Information management ? Developing stock / acquisitions / weeding ? Cataloguing and classification ? Web authoring ? User training ¨C information literacy ? Cross-team activity / current awareness ? Staff management
  • 10. AREAS OF STOCK Occupational information Employer information Free publications, print Recruitment brochures, job folders, reference books, journals descriptions, company reports
  • 11. OTHER RESOURCES Applications / interviews / assessment centres psychometric tests / diversity issues / funding further study / postgraduate research / international work local employers / internships and work experience
  • 14. DIFFERENCES [compared to academic libraries] ? User group and their perceptions ? Amount of frontline work ? Library Management System (unusual) ? Physical stock vs. website ? Cross-team working ? Employers / careers advisers ? Professional identity
  • 15. POSITIVES The thing I value, over ? Variety of work library work, is ? Autonomy independence + ability to try things out. ? Ability to manage own time @darrenmjones ? Responsibility ? Close working with non-librarians ? Ability to make changes ? Collaborative working in small team ? Subject matter
  • 16. WHO DO WE HIRE? ? Team work must have GSOH, be ready to embrace change, love technology and chatting, be ? IT skills able to write and be an information geek. ? Flexible @MallenSarah ? Ability to determine requirements / priorities ? Organisational and time management skills ? Admin skills and attention to detail ? Busy customer service experience ? Communication / interpersonal skills
  • 17. TIPS* [* my personal opinion] ? Meet criteria + keep to point Research! I met with a careers info guy, and I asked ? Know where you are applying you some questions. ? Research via contacts Also, show you can use info ? STAR technique skills in your own job hunt. ? Engage with everyone @DreamingEntity ? Think about questions ? Use a careers service if you can, or website e.g. bristol.ac.uk/careers/advice ? Get feedback
  • 18. GET IN TOUCH megan.wiley@bristol.ac.uk Twitter: @wiley9000 flickr.com/photos/crabchick/2779425682/