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Social Media Strategy
For Social Organizations




Andy Huston
andy@nicindy.org
Director of Member Services
North-American Interfraternity Conference

@hust0058 / @nicfraternity                  #KDConvention2011
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
http://www.flickr.com/photos/38104469@N00/3899953986
http://www.flickr.com/photos/donzbop/359954316
From: Jess3.com
Awake


PCs, TVs,
Smartphones


Sleep




From: FastCompany
Not Shiny New Toys

Powerful Business
  Applications
You Dont Control Content

       You Never Did
Social Media Is Work




http://www.flickr.com/photos/mr_gonzales/1296612658/
Social Media Planning
1.   Listen
2.   Strategy
3.   Learn
4.   Channels
5.   Measure
http://www.flickr.com/photos/dakotam/2668653161/
Listen




 Google.com/alerts
 SocialMention.com
 Search.Twitter.com
Kappa Delta Sorority - Social Media Strategy
Strategy
Content Is King!
Learning in
  5 Steps
Experiment personally,
                  apply professionally




http://www.flickr.com/photos/bartzoni/5099168373
Social Organization
          Growth Opportunities
   Blogs
   Facebook
   Twitter
   LinkedIn
   YouTube
   Location-Based
   Pictures
   Measurement (ROI)
Blog
1.    Define Scope, Niche Topic
2.    Tailor to Target Audiences
3.    Bloggers (Personal, Conversational)
4.    Comment Policy
5.    Schedule (Calendar)
6.    Simplicity (Less is more)
7.    Keyword Rich
8.    Tags and Search
9.    Social Media Sharing
10.   Compelling Headlines
11.   Include Pictures
12.   Vlog (Video) with Transcript
13.   Subscribers (RSS or Email)
14.   Blogroll (Linked to Similar Subjects)
Kappa Delta Sorority - Social Media Strategy
Facebook
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
Twitter
Kappa Delta Sorority - Social Media Strategy
140 Characters :: 120
    (at) Replies
    Retweet (2x)
     Mentions
     Hashtags
  Direct Messages
        Lists
       Follow
     Followers
      Privacy
  Trending Topics
Applications
@comcastcares

@twelpforce

@deltaassist

@dellcares
LinkedIn
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
YouTube
Millennials Are
Heavy Viewers Of Online Video



    85%    watch online video
            monthly
        Vs. 67% of all internet
                users


         Vs. 51% of adults 45 to 64




                               Source: eMarketer, 2010
Check In
What is   ?
Kappa Delta Sorority - Social Media Strategy
Kappa Delta Sorority - Social Media Strategy
Why Check In
Become Mayor of the Venue

Earn Badges

Earn Points (Compete with Friends)

Save Money with Specials

Connect with Friends

Serendipity
Badges
Campus Badges
The Case for Social
           Organizations

   Tips, Add Value
   Offer Specials
   Marketing Integration
   Word of Mouth Promotion
   Build Brand Ambassadors (Insights)
Kappa Delta Sorority - Social Media Strategy
Insights
Pictures
 Flickr
 Picasa
 Instagram

     Instantaneous +1000 Words
My Indiana State Fair Pic:
2300 views in less than 12 hours on Twitter
                                 Yes, it was delicious.
Measure Impact
Google Analytics
Tracking Web Traffic

Tracking
Bit.Ly
Goo.Gl

Influence
Insights
Klout

Grader.com
INFLUENCE IS NOT:   INFLUENCE IS ABOUT:
Follower Counts     Response to Call to Action
Number of Tweets    Likes
Number of Posts     Comments
                    Retweets
                    Sharing
                    Click Rates
                    Views
You Dont Have A Choice
   On Whether Or Not
  To DO Social Media;
     The Choice Is
  How Well You DO It.


                      Erik Qualman
               Author, Socialnomics
andy@nicindy.org
Director of Member Services
North-American Interfraternity Conference
Facebook.com/nicfraternity @nicfraternity @fraternityinfo
                                          http://about.me/hust0058

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Kappa Delta Sorority - Social Media Strategy