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Curriculum Vitae
Karim Hassan Mohamed Gallal Farid
Personal Data:
Birth date: January 16, 1988
Nationality: Egyptian
Marital Status: Married
Military Duty: Completed
Address: 6October City.
Mob: +201009378783
Email: karim_hassan@live.com
Courses:
? Cisco Certified Network Associate. Certified, Cisco ID: CSCO1187xxxx
? Cisco Certified Network professional. (Switching) ? Certified, Cisco ID:
CSCO1187xxxx
? Cisco Certified Network professional (Troubleshooting) Certified, Cisco ID:
CSCO1187xxxx
? Cisco Certified Network professional (Routing). Completed but Pending certification
? Cisco Certified Network Associate VoIP. Familiar with the basics info ? Cisco
Certified Network Associate security. Familiar with the basics info
Skills & Expertise:
? Cisco Technologies.
? Routing.
? Troubleshooting.
? Switches.
? Cisco Access points
? Cisco CME
? Cisco WIFI Controller
? TCP/IP.
? Printer maintenance.
? Operating Systems.
? Network Security.
? Pc Maintenance.
? Panasonic Phone Tech.

? Camera SYS (HIKVision).
? AKTI NVR And Camera
? Panasonic Camera
? Microsoft Domain Controller 2012.
? Microsoft DHCP Server 2012.
? Microsoft Domain 2012.
? Microsoft File Sharing Server 2012.
? IBM Tap Library
? IBM Louts Notes E-mail Server.
? NetBackup Software
Working Experience:
(January 2017 – Till now): Network & System Engineer, Hayat Turkey (Egypt Plant).
? Job description:
? Managing and monitoring all installed systems and infrastructure
? Installing, configuring, testing and maintaining operating systems, application
software and system management tools
? Ensuring the highest levels of systems and infrastructure availability
? Maintain security, backup, and redundancy strategies
? Provide 2nd and 3rd level support
? Liaise with vendors and other IT personnel for problem resolution
? Undertaking data network fault investigations in local and wide area environments,
using information from multiple sources.
? Securing network systems by establishing and enforcing policies, and defining and
monitoring access.
?
policy.
? Reporting network operational status.
? Upgrading data network equipment to the latest stable firmware releases.
? Configuration of routing and switching equipment the basic configuration of
firewalls.
? Remote support of on-site engineers and end users/customers during installation,
capacity management and audit of IP addressing and hosted devices within data
center.

(January 2015 – January 2017): Network Engineer, Flex P. Films India (Egypt Plant).
? Job description:
? Establishing the networking environment by designing system
configuration, directing system installation, defining, documenting and
enforcing system standards.
? Design and implementations of new solutions and improving resilience of
the current environment
? maximizing network performance by monitoring performance,
troubleshooting network problems and outages, scheduling upgrades and
Collaborating with network architects on network optimization
? Undertaking data network fault investigations in local and wide area
environments, using information from multiple sources.
? Securing network systems by establishing and enforcing policies, and
defining and monitoring access.
? Supporting and administration of firewall environments in line with IT ?
Security policy.
? Reporting network operational status.
? Upgrading data network equipment to the latest stable firmware releases.
? Configuration of routing and switching equipment the basic configuration of
firewalls.
? Remote support of on-site engineers and end users/customers during
installation, capacity management and audit of IP addressing and hosted
devices within data center.

(September 2012 – January 2015): Technical support TEData Company.
? Job description:
? Interact with customers to provide and process information in response to
inquiries, concerns, and requests about ADSL Issues.
? Diagnose and resolve technical hardware and software issues involving
internet connectivity, email clients.
? Research required information using available resources;
? Follow standard processes and procedures;
? Identify and escalate priority issues per Client specifications;
? Redirect problems to appropriate resource;
? Accurately process and record call transactions using a computer and
designated tracking software;
? Offer alternative solutions where appropriate with the objective of retaining
Customers’ and clients’ business;
? Organize ideas and communicate oral messages appropriate to listeners
and situations;
? Follow up and make scheduled call backs to customers where necessary;
? Stay current with system information, changes and updates
? (July 2010 – April 2011):
? Help Disk At Global Recruiters Network & Working as instructor for CCNA.
Languages:
- Excellent command of English & Arabic (listening, speaking and writing).
-Education:
-Mansoura University
-Bachelor's degree, Sports Studies, 2005 – 2010

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