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Khaled Ahmed Said Labib
Personal
Informatio
n
? Marital status: Married.
? Nationality: Egyptian.
? Date of Birth: 01/05/1980.
? Place of Birth: Alexandria.
? Military Service : Exempted.
Education
Courses
? Year of graduation: 2006
? University degree : Lesance of law (Alexandria �CEgypt).
? Sales Excellence training for sales execttives.
? Certified Sales consultant Mercedes-Benz. ( C-Sales
Certificate)
? Management by opjective.
? Time Management.
? Sales Skills.
? Sales in difficult times.
? Communication skills.
? Time management.
? Imotional intellegance.
? Customer staisfication CSI.
1
6-8 Elfayomy st Kafr Abdo
Roushdy ,
Alexandria , Egypt
Phone: (03)5428567
Mobile: (011)11222909
E-mail:khaled80.labib@gmail.com

Languages Arabic: Mother Tongue
English: Fluent
Computer skills
? Winows operating systems.
? Microsoft Office.
? AS400 and ADP Autoline .
Professional
experience
Working as Certified Sales Consultant at Mercedes-Benz ANA from Feb-2013 to till
Now.
Job discription :
? Ability to build rapport with customers and qualify their requirements �C both their stated
and unconscious needs.
? Provide information about financing available.
? Provide information about warranties, manufacturing specifications, care and
maintenance of merchandise and delivery options.
? Strong negotiation skills.
? Find out the customer's needs.
? Providing help and advice to customers and handling complaints.
? Educate customers about terminology, features and benefits of cars in order to improve car
related sales and customer satisfaction.
? Setup and maintain customer files.
? Follow company policies and procedures.
2

? Follow up with customer in phone.
Working as Sales Executive at BAVARIAN AUTO GROUP from April-2011 to Jan-
2013.
Job discription :
? Ability to build rapport with customers and qualify their requirements �C both their stated
and unconscious needs.
? Strong negotiation skills.
? Providing help and advice to customers and handling complaints.
? Educate customers about terminology, features and benefits of cars in order to improve car
related sales and customer satisfaction.
? Setup and maintain customer files.
? Follow company policies and procedures.
? Follow up with customer in phone.
? Responsibility of events.
Working as Senior Sales Executive at CONTACT FOR CARS from July- 2009
to Sep-2011
Job discription :
? Responding to incoming email and phone enquiries.
? Acting as a contact between a company and its existing and potential markets.
? Negotiating the terms of an agreement and closing sales.
? Gathering market and customer information.
3

? Exceeding and meeting departmental objectives, including conversion targets, and lead
generation.
? Handling escalated calls, complaints, questions, and queries if necessary.
? Facilitating cross-functional communication within employees for improved working
condition.
? Carrying out team meetings and actively participating in the monthly and weekly meetings.
? Documenting general reports on each team member��s performance and targets as well as
ensuring that they exceed the targets.
Working as Sales Executive at NOKIA I2 Egypt from May-2008 to June-2009.
Job discription :
? Listening to customer requirements and presenting appropriately to make a sale.
? Maintaining and developing relationships with existing customers in person and via
? Telephone calls and emails.
? Challenging any objections with a view to getting the customer to buy.
? Handling the cash and the day to day income.
Maintenance of merchandise.
Working as Sales Executive at Axiom Telecom Egypt from Jan-2007 to April-2008.
Job discription :
? Listening to customer requirements and presenting appropriately to make a sale.
? Maintaining and developing relationships with existing customers in person and via
? Telephone calls and emails.
? Challenging any objections with a view to getting the customer to buy.
4

? Maintenance of merchandise.
Working as sales advisor for 1 year and half at Willowbrook Mall (New Jersey) in
the U.S.A.
Job discription :
? Answer customer queries regarding the store and the merchandise.
? Maintenance of merchandise.
? Working as sales advisor for 1 year at Manhatten Mall ( New York) in the U.S.A.
Job description:
? Answer customer queries regarding the store and the merchandise.
? Recommend, select and help locate the right merchandise.
5

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khaled labib c v

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