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Kilpatrick, Gary Tech 2016 r2

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Gary L. Kilpatrick, MBA, CGEIT, LSSGB

Gary Kilpatrick is a process consultant based in Sugar Land, Texas with over 35 years of experience in IT consulting. He has expertise in areas such as IT service management, cloud computing, cybersecurity, and lean six sigma. Previously he held roles at IBM, The Frontline Group, and the University of Houston - Clear Lake, where he developed curriculum for a cybersecurity program. He aims to help clients exceed revenue and cost savings targets through process improvement.

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Gary L. Kilpatrick Sugar Land, TX 77479 281-451-9586 / garykilpatrick@windstream.net / www.linkedin.com/in/garylkilpatick PROCESS CONSULTANT Exceed revenue & costs savings target | Improve operational service & delivery A Strategic IT Professional specializing in issues-based consulting with understanding of a variety of Information Technology environments, Cybersecurity, IT Service Management processes, Cloud Computing and IoT. Experienced across diverse industries, in a variety of in-depth functional areas and systems management issues including: Strategic Planning, Assessment, Gap Analysis, Recommendations, High-Level Design, Detailed-Level Design, Implementation, and Continual Improvement. A Certified IBM Consultant and certified in Governance of Enterprise IT (ISACA) and Lean Six Sigma Green Belt (SJC). PROFESSIONAL ACCOMPLISHMENTS University of Houston Clear Lake, Cyber Security Institute (CSI) (2014- 2015) IT Security Consultant, Program Developer Independent IT Consultant (Through BayTech, Houston, Texas funded in part by the Wagner-Peyser Act Workforce Development Grant Program). Managed the development of a Cyber Security Institute (CSI) Capstone Experience Course syllabus. Patterned after a UHCL Research course that allows graduate students to gain practical experience in the IT discipline, experiences working in a team environment, and to gain experience in communicating with others. The capstone approach highlights CSI certificates and courses; Certificate in Network Management & Security, Fundamentals of Information Security (NSM1), Introduction to Network Technology (NSM2), Cisco Routing and Switching (NSM3), and Network Security (NSM4). The Frontline Group Consultant (2013 2014) Independent IT Consultant An international enhanced service provider specializing in communication solutions for the enterprise market. Originally created as a Houston ISP, the company was transformed into a global MPLS provider, voice provider utilizing SIP services and an elite Cisco Gold Partner. Provides customers with 24/7 Managed Services and Network Monitoring from a state of the art Network Operations Center. The company provided an intern project and enlisted four Lean Six Sigma Green Belt candidates to map the manual steps in four process areas of Sales (Quote), Procurement, Provisioning, and Project Management to be converted to an automated Customer Resources Management (CRM) application. During this project the Lean Six Sigma Green Belt team, Defined the problem, Measured the processes and cycle times, Analyzed the current processes which included Suppliers, Inputs, Outputs, Customers, and Requirements. The team made the following recommendations towards Improvements and Controls for the phased roll-out of the CRM leading to reduced cycle times, increased quality, and the elimination of waste. IBM Corporation, Global Technology Services, Houston, Texas (1996 2013, 2015 - 2016) (Retired) Cloud Consultant, Senior Managing Consultant
Gary L. Kilpatrick Sugar Land, TX 77479 281-451-9586 / garykilpatrick@windstream.net / www.linkedin.com/in/garylkilpatick Worked in unstructured environments creating and reusing intellectual capital. Performed engagement team activities, including research, data collection, data analysis, preparation/presentation of recommendations and project design/implementation. Used issues-based consulting and specialized IBM methodologies, assets and work products to create client deliverables. PROFESSIONAL EXPERIENCE Independent Consultant, Houston, TX Process Consultant (2016 Present) IBM Corporation IBM Cloud, Houston, TX Cloud Consultant (2015 2016) Senior Managing Consultant (2008 2013) Consultant / Senior Consultant (1996 2008) NATCO Group, Houston, TX Director, Information Services (1994 1995) CRSS, Inc., Houston, TX System Administration (1981 1994) EDUCATION BS (Economics), University of Houston, Houston, TX, 1968 - 1973 MBA, Houston Baptist University, Houston, TX, 1983 1985 Certified IBM Consultant, IBM 2001 / ITIL Foundation Certification in IT Service Management 2003 / Certified in the Governance of Enterprise Information Technology (CGEIT), ISACA 2009 / Certified in Lean Six Sigma Green Belt (LSSGB) - 2014, Major (US Army Retired Reserve) - Indefinite TECHNICAL SKILLS Information Security Basics, Secure Software, Texas A&M Engineering Extension Service Network Assurance, Digital Forensics Basics, Texas A&M Engineering Extension Service Cybersecurity and College Teaching, University of Houston, San Jacinto College Cloud Computing Seeing through the Cloud: What the IT Auditor Needs to Known IT Service Management Strategy, Design and Development, Implementation Planning IBM Tivoli Unified Process, IBM Process Reference Model for IT (PRMIT), IBM Project Management PUBLICATIONS Kilpatrick, Gary L. "Project Management in Remote Viewing." Aperture Fall/Winter 2015: 8-11. Print. Kilpatrick, Gary L. 2015 IRVA Conference New Orleans Aperture Spring/Summer 2015: 11-16. Print.

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Kilpatrick, Gary Tech 2016 r2

  • 1. Gary L. Kilpatrick Sugar Land, TX 77479 281-451-9586 / garykilpatrick@windstream.net / www.linkedin.com/in/garylkilpatick PROCESS CONSULTANT Exceed revenue & costs savings target | Improve operational service & delivery A Strategic IT Professional specializing in issues-based consulting with understanding of a variety of Information Technology environments, Cybersecurity, IT Service Management processes, Cloud Computing and IoT. Experienced across diverse industries, in a variety of in-depth functional areas and systems management issues including: Strategic Planning, Assessment, Gap Analysis, Recommendations, High-Level Design, Detailed-Level Design, Implementation, and Continual Improvement. A Certified IBM Consultant and certified in Governance of Enterprise IT (ISACA) and Lean Six Sigma Green Belt (SJC). PROFESSIONAL ACCOMPLISHMENTS University of Houston Clear Lake, Cyber Security Institute (CSI) (2014- 2015) IT Security Consultant, Program Developer Independent IT Consultant (Through BayTech, Houston, Texas funded in part by the Wagner-Peyser Act Workforce Development Grant Program). Managed the development of a Cyber Security Institute (CSI) Capstone Experience Course syllabus. Patterned after a UHCL Research course that allows graduate students to gain practical experience in the IT discipline, experiences working in a team environment, and to gain experience in communicating with others. The capstone approach highlights CSI certificates and courses; Certificate in Network Management & Security, Fundamentals of Information Security (NSM1), Introduction to Network Technology (NSM2), Cisco Routing and Switching (NSM3), and Network Security (NSM4). The Frontline Group Consultant (2013 2014) Independent IT Consultant An international enhanced service provider specializing in communication solutions for the enterprise market. Originally created as a Houston ISP, the company was transformed into a global MPLS provider, voice provider utilizing SIP services and an elite Cisco Gold Partner. Provides customers with 24/7 Managed Services and Network Monitoring from a state of the art Network Operations Center. The company provided an intern project and enlisted four Lean Six Sigma Green Belt candidates to map the manual steps in four process areas of Sales (Quote), Procurement, Provisioning, and Project Management to be converted to an automated Customer Resources Management (CRM) application. During this project the Lean Six Sigma Green Belt team, Defined the problem, Measured the processes and cycle times, Analyzed the current processes which included Suppliers, Inputs, Outputs, Customers, and Requirements. The team made the following recommendations towards Improvements and Controls for the phased roll-out of the CRM leading to reduced cycle times, increased quality, and the elimination of waste. IBM Corporation, Global Technology Services, Houston, Texas (1996 2013, 2015 - 2016) (Retired) Cloud Consultant, Senior Managing Consultant
  • 2. Gary L. Kilpatrick Sugar Land, TX 77479 281-451-9586 / garykilpatrick@windstream.net / www.linkedin.com/in/garylkilpatick Worked in unstructured environments creating and reusing intellectual capital. Performed engagement team activities, including research, data collection, data analysis, preparation/presentation of recommendations and project design/implementation. Used issues-based consulting and specialized IBM methodologies, assets and work products to create client deliverables. PROFESSIONAL EXPERIENCE Independent Consultant, Houston, TX Process Consultant (2016 Present) IBM Corporation IBM Cloud, Houston, TX Cloud Consultant (2015 2016) Senior Managing Consultant (2008 2013) Consultant / Senior Consultant (1996 2008) NATCO Group, Houston, TX Director, Information Services (1994 1995) CRSS, Inc., Houston, TX System Administration (1981 1994) EDUCATION BS (Economics), University of Houston, Houston, TX, 1968 - 1973 MBA, Houston Baptist University, Houston, TX, 1983 1985 Certified IBM Consultant, IBM 2001 / ITIL Foundation Certification in IT Service Management 2003 / Certified in the Governance of Enterprise Information Technology (CGEIT), ISACA 2009 / Certified in Lean Six Sigma Green Belt (LSSGB) - 2014, Major (US Army Retired Reserve) - Indefinite TECHNICAL SKILLS Information Security Basics, Secure Software, Texas A&M Engineering Extension Service Network Assurance, Digital Forensics Basics, Texas A&M Engineering Extension Service Cybersecurity and College Teaching, University of Houston, San Jacinto College Cloud Computing Seeing through the Cloud: What the IT Auditor Needs to Known IT Service Management Strategy, Design and Development, Implementation Planning IBM Tivoli Unified Process, IBM Process Reference Model for IT (PRMIT), IBM Project Management PUBLICATIONS Kilpatrick, Gary L. "Project Management in Remote Viewing." Aperture Fall/Winter 2015: 8-11. Print. Kilpatrick, Gary L. 2015 IRVA Conference New Orleans Aperture Spring/Summer 2015: 11-16. Print.