This document contains 12 worksheets related to knowledge management (KM). The worksheets cover KM topics such as knowledge identification, creation, organization, refinement, access, sharing, and learning. They also include exercises on KM change processes and key performance indicators (KPIs). The goal appears to be guiding participants through the process of designing and implementing a KM system or program.
11. Characteristics of a Learning Organization
Organizational Design
• Boundaryless
• Teams
• Empowerment
Organizational Culture
• Strong Mutual The Information Sharing
Relationships Learning • Open
• Sense of Community Organization • Timely
• Caring • Accurate
• Trust
Leadership
• Shared Vision
• Collaboration