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Ways to collaborate and share knowledge using social media tools

Laura Whitehead
Laura Whitehead

Using social media tools for sharing and gathering information. With Laura Whitehead, Amy Sample Ward and Beth Kanter. Session at the NCVO Information 2.0 conference, London 24/11/08

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WAYS TO COLLABORATE AND SHARE KNOWLEDGE USING SOCIAL MEDIA TOOLS WITH LAURA WHITEHEAD, AMY SAMPLE WARD & BETH KANTER NCVO INFORMATION 2.0 CONFERENCE, LONDON - 24TH NOVEMBER 2008 1
WHY ARE YOU HERE? COULD BETTER KNOWLEDGE-SHARING AND CLOSER COMMUNICATIONS INSIDE YOUR ORGANISATION CREATE STRONGER RELATIONSHIPS, EFFICIENCY, INSIGHT AND EFFECTIVENESS? IN THIS WORKSHOP YOU WILL DISCOVER HOW THE LATEST TOOLS FOR ONLINE COLLABORATION AND SHARING CAN OFFER OPPORTUNITIES TO IMPROVE THE WAY YOU WORK. SUMMARY 2
BACK TO BASICS - WHAT CAN SOCIAL MEDIA BE USED FOR? PERSONAL KNOWLEDGE COMMUNICATING YOUR AND INTERNAL MESSAGE - INFORMATION SHARING - REACHING OUT TO NEW BEING ABLE TO SHARE AND AUDIENCES AND CONNECT WITH RELATED COMMUNITIES, FOR EXAMPLE ORGANISATIONS AND IT COULD HELP SUPPORT PEOPLE TO DISCUSS FUNDRAISING CAMPAIGNS, PARTICULAR SUBJECTS. TELL THE STORIES OF YOUR USING TOOLS WHICH CAN VOLUNTEERS OR KEEP HELP YOU TO COLLATE, FUNDERS AND PARTNERS UP COLLABORATE AND SHARE TO DATE WITH YOUR MORE EFFECTIVELY. DEVELOPMENTS AND NEWS. 3
THE PROBLEM THE SYMPTOMS... ARE PEOPLE WRITING DOCUMENTS FROM SCRATCH, EVEN THOUGH SIMILAR DOCUMENTS (MAY POSSIBLY!) EXIST? ARE DECISIONS MADE WITHOUT FULL IS KNOWLEDGE FLOWING INFORMATION AND THROUGH YOUR UNDERSTANDING? ORGANISATION? 4
GETTING STARTED ENCOURAGE PEOPLE TO USE OTHER PEOPLES KNOWLEDGE... HELP EVERYONE TO CONNECT... 5
HTTP://WWW.WIKINOMICS.COM/BLOG/INDEX.PHP/2008/03/26/WIKI-COLLABORATION-LEADS-TO-HAPPINESS/ 6
TREASURE HUNT HELP PEOPLE TO FIND THE RESOURCES THEY NEED DELICIOUS FOR BOOKMARKS, FLICKR FOR PHOTOS, RSS READERS SUCH AS GOOGLE READER OR NETVIBES TAG IT! 7
SHARED DOCUMENTS, SHARED RESOURCES CREATE SPACES FOR PEOPLE TO SHARE DOCUMENTS AND COLLABORATE GOOGLE DOCS, ZOHO OR EVEN A WEB CMS OR A WIKI 8
CASE STUDY:NTEN DELICIOUS: USE INTERNALLY TO LISTEN RSS READERS: USE INTERNALLY TO SHARE KNOWLEDGE AND LIST TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE WIKI: USE FOR PUBLIC PROJECTS GOOGLE APPS: INSTEAD OF SERVER 9
CASE STUDY: NETSQUARED DELICIOUS: USE INTERNALLY TO LISTEN & SHARE RSS READERS: INDIVIDUALLY TO LISTEN TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE WIKI: USE FOR ALL INTERNAL PROJECTS, SHARE FOR PUBLIC PROJECTS GOOGLE APPS: INSTEAD OF SERVER 10
NETSQUARED TAGS NETSQUARED N2Y3 NET2 N2Y4 NET2THINKTANK N2Y4-TEAM NET2-ORGANIZERS N2Y4-BLOG NET2-TEAM N2Y4-PROJECT NET2-CASESTUDIES NET2-EVENT NET2-BLOG NETTUESDAY NET2-CONFERENCE LONDONNETTUESDAY NET2-CHALLENGE NOLANETTUESDAY 11
START SHARING AND WORKING WITH OTHERS 12
LAURA WHITEHEAD HTTP://LAURA.POPOKATEA.CO.UK AMY SAMPLE WARD HTTP://WWW.AMYSAMPLEWARD.ORG/ BETH KANTER HTTP://BETH.TYPEPAD.COM/ 13
Tag this! 14
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Ways to collaborate and share knowledge using social media tools

  • 1. WAYS TO COLLABORATE AND SHARE KNOWLEDGE USING SOCIAL MEDIA TOOLS WITH LAURA WHITEHEAD, AMY SAMPLE WARD & BETH KANTER NCVO INFORMATION 2.0 CONFERENCE, LONDON - 24TH NOVEMBER 2008 1
  • 2. WHY ARE YOU HERE? COULD BETTER KNOWLEDGE-SHARING AND CLOSER COMMUNICATIONS INSIDE YOUR ORGANISATION CREATE STRONGER RELATIONSHIPS, EFFICIENCY, INSIGHT AND EFFECTIVENESS? IN THIS WORKSHOP YOU WILL DISCOVER HOW THE LATEST TOOLS FOR ONLINE COLLABORATION AND SHARING CAN OFFER OPPORTUNITIES TO IMPROVE THE WAY YOU WORK. SUMMARY 2
  • 3. BACK TO BASICS - WHAT CAN SOCIAL MEDIA BE USED FOR? PERSONAL KNOWLEDGE COMMUNICATING YOUR AND INTERNAL MESSAGE - INFORMATION SHARING - REACHING OUT TO NEW BEING ABLE TO SHARE AND AUDIENCES AND CONNECT WITH RELATED COMMUNITIES, FOR EXAMPLE ORGANISATIONS AND IT COULD HELP SUPPORT PEOPLE TO DISCUSS FUNDRAISING CAMPAIGNS, PARTICULAR SUBJECTS. TELL THE STORIES OF YOUR USING TOOLS WHICH CAN VOLUNTEERS OR KEEP HELP YOU TO COLLATE, FUNDERS AND PARTNERS UP COLLABORATE AND SHARE TO DATE WITH YOUR MORE EFFECTIVELY. DEVELOPMENTS AND NEWS. 3
  • 4. THE PROBLEM THE SYMPTOMS... ARE PEOPLE WRITING DOCUMENTS FROM SCRATCH, EVEN THOUGH SIMILAR DOCUMENTS (MAY POSSIBLY!) EXIST? ARE DECISIONS MADE WITHOUT FULL IS KNOWLEDGE FLOWING INFORMATION AND THROUGH YOUR UNDERSTANDING? ORGANISATION? 4
  • 5. GETTING STARTED ENCOURAGE PEOPLE TO USE OTHER PEOPLES KNOWLEDGE... HELP EVERYONE TO CONNECT... 5
  • 7. TREASURE HUNT HELP PEOPLE TO FIND THE RESOURCES THEY NEED DELICIOUS FOR BOOKMARKS, FLICKR FOR PHOTOS, RSS READERS SUCH AS GOOGLE READER OR NETVIBES TAG IT! 7
  • 8. SHARED DOCUMENTS, SHARED RESOURCES CREATE SPACES FOR PEOPLE TO SHARE DOCUMENTS AND COLLABORATE GOOGLE DOCS, ZOHO OR EVEN A WEB CMS OR A WIKI 8
  • 9. CASE STUDY:NTEN DELICIOUS: USE INTERNALLY TO LISTEN RSS READERS: USE INTERNALLY TO SHARE KNOWLEDGE AND LIST TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE WIKI: USE FOR PUBLIC PROJECTS GOOGLE APPS: INSTEAD OF SERVER 9
  • 10. CASE STUDY: NETSQUARED DELICIOUS: USE INTERNALLY TO LISTEN & SHARE RSS READERS: INDIVIDUALLY TO LISTEN TWITTER: USE FOR LISTENING & CONVERSATION; PERSONAL V PRIVATE WIKI: USE FOR ALL INTERNAL PROJECTS, SHARE FOR PUBLIC PROJECTS GOOGLE APPS: INSTEAD OF SERVER 10
  • 11. NETSQUARED TAGS NETSQUARED N2Y3 NET2 N2Y4 NET2THINKTANK N2Y4-TEAM NET2-ORGANIZERS N2Y4-BLOG NET2-TEAM N2Y4-PROJECT NET2-CASESTUDIES NET2-EVENT NET2-BLOG NETTUESDAY NET2-CONFERENCE LONDONNETTUESDAY NET2-CHALLENGE NOLANETTUESDAY 11
  • 12. START SHARING AND WORKING WITH OTHERS 12
  • 13. LAURA WHITEHEAD HTTP://LAURA.POPOKATEA.CO.UK AMY SAMPLE WARD HTTP://WWW.AMYSAMPLEWARD.ORG/ BETH KANTER HTTP://BETH.TYPEPAD.COM/ 13
  • 14. Tag this! 14
  • 15. Tag this! 15
  • 16. Tag this! 16
  • 17. Tag this! 17