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Kube-Sports-Self-Service-Portal-User-Guide-.pdf

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Ephraim Boadu
Ephraim Boadu

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1 Kube Sports Self-Service Portal User Guide Before you can begin using our Self-Service Portal to sign up for Kube Sports activities, you will need to create an account. Everyone in a family is welcome to have their own personal Self-Service Portal account, but it is not necessary. One family member (e.g, parent) can create an account and use that account to sign other family members up for Kube Sports activities. Setting Up an Account 2 .......................................................... Account Profile 5 ..................................................................... Signing Up for Activities 11 ...................................................... Booking Sessions 23 ...............................................................
2 Setting Up an Account To get started, go to kubesports.com and click on Self-Service from the top navigation bar. 1 You will be asked to Log In (returning users) or Register (new users). 2 Fill out the registration form then click Register.
3 3 Check your email account for an email from Kube Sports Complex.
4 4 Click the Complete Registration button in the email to finish the process. 5 Enter your log in information.
5 Account Profile About — You can edit personal information and upload a photo by clicking on your name. Relationships — You can set up other family members (e.g., children and spouse) by clicking on the Relationship tab. Other family members do not need a separate profile. This relationship must be set up in order to sign another family member up for participation in a Kube Sports Activity. Payment — Payment information can be set up under the Payment section. Editing Your Profile
6 Establishing Relationships 1 Select the Relationship tab. This relationship must be created in order to you to sign another family member up for participation in a Kube Sports Activity.
7 2 Select the relationship type from the options available.
8 3 Search for the person if they have signed a waiver with Kube Sports or add the person as a new client. Sign the Waiver Anyone participating in Kube Sports activities must sign our waiver. An adult parent or guardian may sign a waiver on behalf of minor children. Please visit kubesports.com and look for the Sign Our Waiver widget in the bottom right corner of the page.
9 4 Enter the required information. 5 Make sure the relationship is correct!
10 6 View the added relationship and add more, if desired. If you entered an email di?erent from your own for the person you established a relationship with, make sure they Accept the relationship status.
11 Signing Up for Activities In the Self-Service Portal, you can sign up for all activities currently available. Activities are listed under Buy Packages or Registration in the left side menu.
12 Buying a Package The Package feature allows you to purchase one or more “packages” at a time for yourself or someone on your relationship list. If you are planning to buy a package for two or more di?erent people you will need to add package items to your shopping cart and then start the process again. Single Participant 1 Select the participant for the activity from your list of relationships and then click to buy the desired package.
13 2 Complete the checkout. If you did not enter payment information previously the Payment tab in the Profile, then you can enter it now.
14 Multiple Participants In this scenario, packages are purchased for di?erent related members on a client’s account. 1 Select a participant from your relationship list for whom you wish to purchase an activity. 2 Click the box to select the package. Note that when signing up multiple participants, you do not click the Buy button. Once an item is checked, add it to the cart.
15 3 Your cart is now populated with the first package you have selected to buy. 4 Now you will select the next person from you relationship list that you wish to purchase a package for. Always begin the process of buying a package with identifying who the participant in the activity will be!
16 5 Select the package(s) and add it to the cart. Note that some activities will ask you to choose how many sessions you wish to purchase. A pop up window will prompt you to make the selection.
17 Registering for an Activity Activities, such as leagues and clinics, are usually located under Registration. 1 Click on Registrations from the left-side menu of the Self-Service Portal. Browser the available programs and select an activity.
18 2 Select a participant from your relationship list for whom you wish to purchase an activity.
19 3 Choose the appropriate registration and fee options.
20 4 Read and accept the registration agreement.
21 5 Enter all required information. 6 Continue by entering the required contact information.
22 7 Add any comments you might want the sta? to know (e.g., your child has asthma). 8 Review the information and complete the purchase.
23 Booking Sessions Once you have purchased a package or a reservation, it is imperative that you book the first session of the package. This reserves a spot for the participant so we do not exceed the maximum number of participants allowed for the activity. Example: You have purchased a Learn to Skate Basic Skills package for your child. This package is ongoing. Make sure to book the first session. 1 Click on Book Sessions from the left side menu to view the calendar.
24 2 Select Review the information. Make changes as needed. Click Book to complete the process. If you decide to purchase additional items, click the Buy Package button.

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Kube-Sports-Self-Service-Portal-User-Guide-.pdf

  • 1. 1 Kube Sports Self-Service Portal User Guide Before you can begin using our Self-Service Portal to sign up for Kube Sports activities, you will need to create an account. Everyone in a family is welcome to have their own personal Self-Service Portal account, but it is not necessary. One family member (e.g, parent) can create an account and use that account to sign other family members up for Kube Sports activities. Setting Up an Account 2 .......................................................... Account Profile 5 ..................................................................... Signing Up for Activities 11 ...................................................... Booking Sessions 23 ...............................................................
  • 2. 2 Setting Up an Account To get started, go to kubesports.com and click on Self-Service from the top navigation bar. 1 You will be asked to Log In (returning users) or Register (new users). 2 Fill out the registration form then click Register.
  • 3. 3 3 Check your email account for an email from Kube Sports Complex.
  • 4. 4 4 Click the Complete Registration button in the email to finish the process. 5 Enter your log in information.
  • 5. 5 Account Profile About — You can edit personal information and upload a photo by clicking on your name. Relationships — You can set up other family members (e.g., children and spouse) by clicking on the Relationship tab. Other family members do not need a separate profile. This relationship must be set up in order to sign another family member up for participation in a Kube Sports Activity. Payment — Payment information can be set up under the Payment section. Editing Your Profile
  • 6. 6 Establishing Relationships 1 Select the Relationship tab. This relationship must be created in order to you to sign another family member up for participation in a Kube Sports Activity.
  • 7. 7 2 Select the relationship type from the options available.
  • 8. 8 3 Search for the person if they have signed a waiver with Kube Sports or add the person as a new client. Sign the Waiver Anyone participating in Kube Sports activities must sign our waiver. An adult parent or guardian may sign a waiver on behalf of minor children. Please visit kubesports.com and look for the Sign Our Waiver widget in the bottom right corner of the page.
  • 9. 9 4 Enter the required information. 5 Make sure the relationship is correct!
  • 10. 10 6 View the added relationship and add more, if desired. If you entered an email di?erent from your own for the person you established a relationship with, make sure they Accept the relationship status.
  • 11. 11 Signing Up for Activities In the Self-Service Portal, you can sign up for all activities currently available. Activities are listed under Buy Packages or Registration in the left side menu.
  • 12. 12 Buying a Package The Package feature allows you to purchase one or more “packages” at a time for yourself or someone on your relationship list. If you are planning to buy a package for two or more di?erent people you will need to add package items to your shopping cart and then start the process again. Single Participant 1 Select the participant for the activity from your list of relationships and then click to buy the desired package.
  • 13. 13 2 Complete the checkout. If you did not enter payment information previously the Payment tab in the Profile, then you can enter it now.
  • 14. 14 Multiple Participants In this scenario, packages are purchased for di?erent related members on a client’s account. 1 Select a participant from your relationship list for whom you wish to purchase an activity. 2 Click the box to select the package. Note that when signing up multiple participants, you do not click the Buy button. Once an item is checked, add it to the cart.
  • 15. 15 3 Your cart is now populated with the first package you have selected to buy. 4 Now you will select the next person from you relationship list that you wish to purchase a package for. Always begin the process of buying a package with identifying who the participant in the activity will be!
  • 16. 16 5 Select the package(s) and add it to the cart. Note that some activities will ask you to choose how many sessions you wish to purchase. A pop up window will prompt you to make the selection.
  • 17. 17 Registering for an Activity Activities, such as leagues and clinics, are usually located under Registration. 1 Click on Registrations from the left-side menu of the Self-Service Portal. Browser the available programs and select an activity.
  • 18. 18 2 Select a participant from your relationship list for whom you wish to purchase an activity.
  • 19. 19 3 Choose the appropriate registration and fee options.
  • 20. 20 4 Read and accept the registration agreement.
  • 21. 21 5 Enter all required information. 6 Continue by entering the required contact information.
  • 22. 22 7 Add any comments you might want the sta? to know (e.g., your child has asthma). 8 Review the information and complete the purchase.
  • 23. 23 Booking Sessions Once you have purchased a package or a reservation, it is imperative that you book the first session of the package. This reserves a spot for the participant so we do not exceed the maximum number of participants allowed for the activity. Example: You have purchased a Learn to Skate Basic Skills package for your child. This package is ongoing. Make sure to book the first session. 1 Click on Book Sessions from the left side menu to view the calendar.
  • 24. 24 2 Select Review the information. Make changes as needed. Click Book to complete the process. If you decide to purchase additional items, click the Buy Package button.