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Lab Connect Overview.2011 03 29

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Jeff Mayhew
Jeff Mayhew

LabConnect is a global laboratory services organization that provides central laboratory services, specialized laboratory services, and project management for clinical studies across six continents. It has a network of over 15 specialized laboratories and central laboratory locations in North America, Europe, Asia, Africa, Australia, and South America. LabConnect offers analytical testing, data management, sample tracking, customized collection kits and supplies, and real-time electronic reporting to support clinical trials in areas such as oncology, infectious disease, cardiology, and more.

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T鞄艶 worlds local central lab. Global reach. Local expertise. 1
LabConnect Overview Global laboratory services organization supporting studies across six continents Central laboratory services Worldwide testing for clinical studies Project and data management QuickTime and a decompressor Supplies and logistics are needed to see this picture. Specialized laboratory services Leverage network to design solutions to match client needs Focus on specialized analysis and external R&D project management 2
LabConnect Overview- Experience Approximately 340 contracted studies since companys inception in late 2002. 80-90 new projects per year. Diverse client base Customized service solutions Comprehensive Laboratory Project Management Client Service/Follow Up/Flexibility 3
Organizational Design Foundation Concepts- Business Model Service Orientation (Project Management, Data Delivery, Site Support) Geographic Reach Analytical Diversity LabConnect study support team Conduct all pre/post analytical functions. Project management Data management Reporting Logistic and supply coordination Training and site support Worldwide network of laboratories selected for their clinical research experience, geographic locations and analytical expertise. 4
Global Locations Central Laboratory Locations-Primary North America-Johnson City, TN Europe-Gdansk, Poland Asia-Mumbai, India Asia-Guangzhou, China Central Laboratory Locations-Regional Europe-Bucharest, Romania Europe-Kiev, Ukraine Europe-Minsk, Belarus Europe-Tbilisi, Georgia Asia-Seoul, South Korea Asia-Tel Aviv, Israel Asia-Istanbul, Turkey Africa- Cape Town, SA Australia-Melbourne Australia-Sydney South America-Buenos Aires Specialized Laboratories (15 labs) Platform expertise Therapeutic area Analysis category Corporate Offices Seattle, WA 5
Analytical Capabilities Routine and Specialized Laboratory Testing Molecular Diagnostics Oncology Flow Cytometry Molecular Oncology Immunohistochemistry Cytogenetics Circulating Tumor Cells Microbiology Multiplex Assay ELISA Analytical Chemistry Immunoassays Immunogenicity assays Method Development Services Anatomic Pathology Biostorage 6
Network Standards and Harmonization Participating Laboratories all have region specific accreditations including CAP, CLIA, ISO 17025 Proficiency testing Track record of successful audits by Sponsors and CROs Qualification Process Internal audits Intra-laboratory comparison studies
Experience by Therapeutic Area Women's Health Cardiology 6% 9% CNS 11% Oncology 23% Dermatology 16% Misc Endocrinology 20% GI 4% Infectious Disease 4% 8%
Competitive Advantages Custom service plans for each project Coordination of all laboratory requirements Routine Esoteric Biomarker Pharmacogenomic Pharmacokinetics Bio-storage Analytical expertise Selected for your project Available across the globe Innovative and flexible reporting technologies Service focused organization Regional expertise 9
Central Lab Services Project Management Investigator Site Support Specimen Collection and Transport Supplies Logistics Reporting-ClinReach o Fax/Email/VPN/Web o TAT-Day of receipt Data Management Specimen Tracking and Management Worldwide Biostorage 10
Specialized Services Support Combines Scientific Project Management expertise with LabConnect network and infrastructure Broad base of analytical capabilities and experience within network Assay Development Integration with LabConnect Project Management and Project Support 11
Project Management A Project Manager will be assigned to your study For global studies, regional project teams will support each unique geographic region The Project Manager Establish the standards for study documents Coordinate activities across LabConnect Network Provide ongoing support to your project Participate in project team meetings Monitor results and investigator site compliance Ensure that deliverable dates are met. 12
LabConnect Project Management Coordination of Full Spectrum of Laboratory Services across Network Specimen Full Coordination of Routine Tracking Testing Data Management Kits Logistics Training Materials Sample Management Bioanalytical Esoteric Testing Testing Ongoing Site Support 13
Study Start Up Complete-Statement of Work (SOW) Study set up Investigator Manual LIS/IT Validation Test Data Transfer Requisitions Kits to Sites On average, initial shipments are delivered to sites within four to six weeks after SOW is completed. 14
Investigator Site Support Training Investigator Meetings Off Site Web-based Comprehensive Laboratory Manual Telephonic and email access to site support Employee compensation is tied to investigator site satisfaction 15
Investigator Site Survey Results (Cumulative through September 2010) ACM Covance ICON LabConnect LabCorp Quest Quintiles Other % % % % % % % % Best Client Service Staff Total 3% 39% 10% 44% 5% 14% 14% 12% Best Courier Service Total 3% 36% 11% 33% 6% 26% 16% 17% Best Lab Kits Total 5% 41% 14% 39% 4% 13% 18% 18% Best Lab Reports Total 4% 37% 10% 41% 7% 17% 16% 11% Best Lab Requisition Forms Total 3% 40% 10% 38% 5% 16% 18% 4% Best Study Training & Manuals Total 3% 39% 12% 36% 5% 17% 20% 12% Best Overall Service Total 3% 37% 9% 41% 4% 16% 13% 10% 16
Custom Collection/Transport Supplies Kits are custom designed by Project Management to meet your specific requirements Each collection kit comes contained within the return shipper. Tubes are pre-labeled to minimize errors Pre-printed shipping labels Kits are study/site/visit specific Resupply requests will be fulfilled within 3-5 business days 17
Custom Collection/Transport Supplies 18
Custom Collection/Transport Supplies 19
Custom Collection/Transport Supplies 20
Reporting-LabREACH Technology Reports Include: Abnormal and Flag Alerts Historical values for out of range results Custom calculations/reports Same Day Delivery via LabREACH: LabREACH Suite Direct Online AutoFax Email 21
Web-Based Reporting Subject results are reported in tabular format with several visits displayed at one time Results are color coded for easy identification of out of range or critical values 22
Trending Reports 23
Trending Reports 24
Trending Reports 25
Trending Reports 26
Data Management The delivery of clean data throughout your study is achieved through the execution of basic processes. Requisition Slips Have easy to follow instructions Protocol/Site/Visit specific Bar-coded Accession Number Pre-labeled collection tubes Automated order entry system 27
Data Management/Data Delivery Real time resolution of specimen, requisition, and demographic inconsistencies. Project Management and/or Investigator Services will notify the site to resolve. Daily order entry QC reports and resolution Data can be transmitted according to your pre- defined schedule, monthly transfer is standard. ASCII and CDISC data formats standard 28
Specimen Logistics Samples will be delivered from the sites to the laboratory within 24-36 hours FedEx and DHL are primary couriers Dry ice can be provided to the sites should they require. Delivery times will be monitored and corrective action taken as needed If needed, dry runs will be conducted to determine transport times and aid in courier selection 29
Sample Tracking and Management LabConnect offers comprehensive menu specimen management services. Tracking Identification Management Storage 30
Current challenges in sample tracking Increase in esoteric testing requires more detailed sample management Difficult to get comprehensive sample reconciliation during on-going clinical trial Sample tracking is often done manually by clinical operations group, requires extra man hours and results in higher error rate Limited visibility at sites Specimens can sit at sites for extended periods No visibility until samples are shipped/received at a lab Difficult to catch problems at a resolvable stage Hard to monitor sample quality Difficult to identify samples in system based on clinical criteria
There are gaps in current sample tracking systems Lab 1 Client or Sites Central lab Lab 2 storage Lab 3 Samples are not Labs (academia or Difficult to reconcile monitored until they are specialized labs) frequently multiple outputs from received at a lab or by the do not have automated different locations. client. sample management Increased error rate. capabilities
LabConnect sample tracking system Lab 1 Client or Sites LabConnect Lab 2 storage Lab 3 Database Digital pen technology and data integration tools allows instant access to sample information and comprehensive real time sample tracking.
Digital pen technology allows increased visibility without changing behavior 1 2 3 4 Sample Lab receives Sample sample and enters Collection shipped into LIMS Site documentation Sample stored, Site personnel batched shipped later Digital pen captures site documentation instantly, importing to database
Integration of various sample data files csv, excel, Sites xml, ascii, txt Labs csv, excel, xml, ascii, txt DB Canned queries csv, excel, Reports Storage xml, ascii, txt Ask questions about the samples Filter Search
Case study: Sample tracking solution for large pharma company Lab1 Sample types: Lab2 Tumor Sites Client lab Cell pellet Lab3 Skin CTC Lab4 Client storage Hair Blood Lab5 Serum Plasma- 16 aliquots Samples being tracked manually, by multiple people Data was inconsistent, full of errors, not complete Samples were unaccounted for Difficult to determine number of missing samples
LabConnect System Benefits Real time tracking, starting at the time of collection Instant accessioning Better control on shipping logistics Fast identification and correction of queries/issues Multiple user web access (smart phone application available) Customizable reports Solid chain of custody Yields documented quality sample management and saves time 37
www.labconnectllc.com 38

More Related Content

Lab Connect Overview.2011 03 29

  • 1. T鞄艶 worlds local central lab. Global reach. Local expertise. 1
  • 2. LabConnect Overview Global laboratory services organization supporting studies across six continents Central laboratory services Worldwide testing for clinical studies Project and data management QuickTime and a decompressor Supplies and logistics are needed to see this picture. Specialized laboratory services Leverage network to design solutions to match client needs Focus on specialized analysis and external R&D project management 2
  • 3. LabConnect Overview- Experience Approximately 340 contracted studies since companys inception in late 2002. 80-90 new projects per year. Diverse client base Customized service solutions Comprehensive Laboratory Project Management Client Service/Follow Up/Flexibility 3
  • 4. Organizational Design Foundation Concepts- Business Model Service Orientation (Project Management, Data Delivery, Site Support) Geographic Reach Analytical Diversity LabConnect study support team Conduct all pre/post analytical functions. Project management Data management Reporting Logistic and supply coordination Training and site support Worldwide network of laboratories selected for their clinical research experience, geographic locations and analytical expertise. 4
  • 5. Global Locations Central Laboratory Locations-Primary North America-Johnson City, TN Europe-Gdansk, Poland Asia-Mumbai, India Asia-Guangzhou, China Central Laboratory Locations-Regional Europe-Bucharest, Romania Europe-Kiev, Ukraine Europe-Minsk, Belarus Europe-Tbilisi, Georgia Asia-Seoul, South Korea Asia-Tel Aviv, Israel Asia-Istanbul, Turkey Africa- Cape Town, SA Australia-Melbourne Australia-Sydney South America-Buenos Aires Specialized Laboratories (15 labs) Platform expertise Therapeutic area Analysis category Corporate Offices Seattle, WA 5
  • 6. Analytical Capabilities Routine and Specialized Laboratory Testing Molecular Diagnostics Oncology Flow Cytometry Molecular Oncology Immunohistochemistry Cytogenetics Circulating Tumor Cells Microbiology Multiplex Assay ELISA Analytical Chemistry Immunoassays Immunogenicity assays Method Development Services Anatomic Pathology Biostorage 6
  • 7. Network Standards and Harmonization Participating Laboratories all have region specific accreditations including CAP, CLIA, ISO 17025 Proficiency testing Track record of successful audits by Sponsors and CROs Qualification Process Internal audits Intra-laboratory comparison studies
  • 8. Experience by Therapeutic Area Women's Health Cardiology 6% 9% CNS 11% Oncology 23% Dermatology 16% Misc Endocrinology 20% GI 4% Infectious Disease 4% 8%
  • 9. Competitive Advantages Custom service plans for each project Coordination of all laboratory requirements Routine Esoteric Biomarker Pharmacogenomic Pharmacokinetics Bio-storage Analytical expertise Selected for your project Available across the globe Innovative and flexible reporting technologies Service focused organization Regional expertise 9
  • 10. Central Lab Services Project Management Investigator Site Support Specimen Collection and Transport Supplies Logistics Reporting-ClinReach o Fax/Email/VPN/Web o TAT-Day of receipt Data Management Specimen Tracking and Management Worldwide Biostorage 10
  • 11. Specialized Services Support Combines Scientific Project Management expertise with LabConnect network and infrastructure Broad base of analytical capabilities and experience within network Assay Development Integration with LabConnect Project Management and Project Support 11
  • 12. Project Management A Project Manager will be assigned to your study For global studies, regional project teams will support each unique geographic region The Project Manager Establish the standards for study documents Coordinate activities across LabConnect Network Provide ongoing support to your project Participate in project team meetings Monitor results and investigator site compliance Ensure that deliverable dates are met. 12
  • 13. LabConnect Project Management Coordination of Full Spectrum of Laboratory Services across Network Specimen Full Coordination of Routine Tracking Testing Data Management Kits Logistics Training Materials Sample Management Bioanalytical Esoteric Testing Testing Ongoing Site Support 13
  • 14. Study Start Up Complete-Statement of Work (SOW) Study set up Investigator Manual LIS/IT Validation Test Data Transfer Requisitions Kits to Sites On average, initial shipments are delivered to sites within four to six weeks after SOW is completed. 14
  • 15. Investigator Site Support Training Investigator Meetings Off Site Web-based Comprehensive Laboratory Manual Telephonic and email access to site support Employee compensation is tied to investigator site satisfaction 15
  • 16. Investigator Site Survey Results (Cumulative through September 2010) ACM Covance ICON LabConnect LabCorp Quest Quintiles Other % % % % % % % % Best Client Service Staff Total 3% 39% 10% 44% 5% 14% 14% 12% Best Courier Service Total 3% 36% 11% 33% 6% 26% 16% 17% Best Lab Kits Total 5% 41% 14% 39% 4% 13% 18% 18% Best Lab Reports Total 4% 37% 10% 41% 7% 17% 16% 11% Best Lab Requisition Forms Total 3% 40% 10% 38% 5% 16% 18% 4% Best Study Training & Manuals Total 3% 39% 12% 36% 5% 17% 20% 12% Best Overall Service Total 3% 37% 9% 41% 4% 16% 13% 10% 16
  • 17. Custom Collection/Transport Supplies Kits are custom designed by Project Management to meet your specific requirements Each collection kit comes contained within the return shipper. Tubes are pre-labeled to minimize errors Pre-printed shipping labels Kits are study/site/visit specific Resupply requests will be fulfilled within 3-5 business days 17
  • 21. Reporting-LabREACH Technology Reports Include: Abnormal and Flag Alerts Historical values for out of range results Custom calculations/reports Same Day Delivery via LabREACH: LabREACH Suite Direct Online AutoFax Email 21
  • 22. Web-Based Reporting Subject results are reported in tabular format with several visits displayed at one time Results are color coded for easy identification of out of range or critical values 22
  • 27. Data Management The delivery of clean data throughout your study is achieved through the execution of basic processes. Requisition Slips Have easy to follow instructions Protocol/Site/Visit specific Bar-coded Accession Number Pre-labeled collection tubes Automated order entry system 27
  • 28. Data Management/Data Delivery Real time resolution of specimen, requisition, and demographic inconsistencies. Project Management and/or Investigator Services will notify the site to resolve. Daily order entry QC reports and resolution Data can be transmitted according to your pre- defined schedule, monthly transfer is standard. ASCII and CDISC data formats standard 28
  • 29. Specimen Logistics Samples will be delivered from the sites to the laboratory within 24-36 hours FedEx and DHL are primary couriers Dry ice can be provided to the sites should they require. Delivery times will be monitored and corrective action taken as needed If needed, dry runs will be conducted to determine transport times and aid in courier selection 29
  • 30. Sample Tracking and Management LabConnect offers comprehensive menu specimen management services. Tracking Identification Management Storage 30
  • 31. Current challenges in sample tracking Increase in esoteric testing requires more detailed sample management Difficult to get comprehensive sample reconciliation during on-going clinical trial Sample tracking is often done manually by clinical operations group, requires extra man hours and results in higher error rate Limited visibility at sites Specimens can sit at sites for extended periods No visibility until samples are shipped/received at a lab Difficult to catch problems at a resolvable stage Hard to monitor sample quality Difficult to identify samples in system based on clinical criteria
  • 32. There are gaps in current sample tracking systems Lab 1 Client or Sites Central lab Lab 2 storage Lab 3 Samples are not Labs (academia or Difficult to reconcile monitored until they are specialized labs) frequently multiple outputs from received at a lab or by the do not have automated different locations. client. sample management Increased error rate. capabilities
  • 33. LabConnect sample tracking system Lab 1 Client or Sites LabConnect Lab 2 storage Lab 3 Database Digital pen technology and data integration tools allows instant access to sample information and comprehensive real time sample tracking.
  • 34. Digital pen technology allows increased visibility without changing behavior 1 2 3 4 Sample Lab receives Sample sample and enters Collection shipped into LIMS Site documentation Sample stored, Site personnel batched shipped later Digital pen captures site documentation instantly, importing to database
  • 35. Integration of various sample data files csv, excel, Sites xml, ascii, txt Labs csv, excel, xml, ascii, txt DB Canned queries csv, excel, Reports Storage xml, ascii, txt Ask questions about the samples Filter Search
  • 36. Case study: Sample tracking solution for large pharma company Lab1 Sample types: Lab2 Tumor Sites Client lab Cell pellet Lab3 Skin CTC Lab4 Client storage Hair Blood Lab5 Serum Plasma- 16 aliquots Samples being tracked manually, by multiple people Data was inconsistent, full of errors, not complete Samples were unaccounted for Difficult to determine number of missing samples
  • 37. LabConnect System Benefits Real time tracking, starting at the time of collection Instant accessioning Better control on shipping logistics Fast identification and correction of queries/issues Multiple user web access (smart phone application available) Customizable reports Solid chain of custody Yields documented quality sample management and saves time 37

Editor's Notes

  1. Add in some bullet points in previous slide sites are manually tracking, no oversight, samples are sitting at site for unknown amounts of time, etc.