Laura CV- MB 2015
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Laura Shaw has over 10 years of experience in retail management and administration. She has a strong academic background and career history including roles as a supervisor and acting manager at Debenhams stores where she exceeded sales targets and led stores to top performance. Currently she works as a mortgage administrator maintaining a high caseload and ensuring clients receive offers within 12 days. References are available upon request.
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The candidate has over 7 years of experience in sales, inventory management, and customer service roles. She has consistently met or exceeded sales targets and proven leadership skills through mentoring employees. References are provided from previous employers who can attest to her work ethic and success in raising sales and optimizing operations.Laura CV- MB 2015
- 1. Laura Shaw 24 Highfields Road, Sedgley, Dudley, DY3 1PZ E-mail: laura.shaw1@outlook.com Mobile Number: 07852505501 ACADEMIC 2005- 2009 DORMSTON SCHOOL GCSE's Achieved: Maths C English Language and Literature A B Science B B History A Health and Social Care B C Computing A 2009-2011 HALESOWEN COLLEGE A Levels Achieved: English Literature - D History C Philosophy D Extended Project Qualification B 2014-2015 BUSINESS AND ADMINISTRATION APPRENTICESHIP NVQ Level 2 CAREER HISTORY Supervisor at Oasis, Debenhams May 2012- October 2012 -Maintaining and surpassing high store financial targets for one of the companies top 10 stores -Training new and existing members of staff -Back of house management- collating information from company reports to improve the store commercially and visually to increase sales Supervisor/acting manager at Warehouse, Debenhams October 2012- June 2014 -Whilst my manager moved to a new location I was acting manager for my store between July 2013- January 2014 -Used experience gained to co-manage a poor performing sister store in my company -Solely responsible for coordinating store events especially during the Christmas period
- 2. -Led the store to becoming a member of the top 20 club- a club for the highest achieving stores in the company - Solely responsible for maintaining all paperwork and daily administrative duties for my store Mortgage Administrator at Mortgage Bureau June 2014- present -Maintain a high caseload within my team whilst managing the volumes of work and pressures that come with this -Upholding the excellent reputation for an award winning company by ensuring that communication between the company and clients is constantly maintained -Organizing and prioritizing work to ensure that I always meet the company promise of a mortgage offer being issued within 12 working days at point of submission -Analyzing company reports daily to ensure accuracy before being distributed to all clients -Event organizer for the company having organized charity fundraisers as well as social events -Nominated for Person of the Year for the administration department by the company directors REFERENCES Available on request