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@Speaker #LavaCon 
UX for Content Strategists 
and Technical Writers 
What is Information Architecture? 
Patrick Neeman 
Director of Product Design, Apptio 
@usabilitycounts 
www.usabilitycounts.com 
Troy Parke 
Associate UX Director, Disney 
@uxhow 
www.uxhow.com
What is Information Architecture? 
@usabilitycounts @uxhow #lavacon
 
A Definition 
Information architecture is the art and science 
of organizing and labeling websites, intranets, 
online communities and software to support 
usability. 
Information Architecture Institute @usabilitycounts @uxhow #lavacon
Makes the 
invisible, 
visible. 
@usabilitycounts @uxhow #lavacon
Why is it important? 
@usabilitycounts @uxhow #lavacon
No more front door 
@usabilitycounts @uxhow #lavacon
Social is the new SEO. 
@usabilitycounts @uxhow #lavacon
Even at the New York Times 
@usabilitycounts @uxhow #lavacon
You are here. 
@usabilitycounts @uxhow #lavacon
What terms to know? 
@usabilitycounts @uxhow #lavacon
Taxonomy 
@usabilitycounts @uxhow #lavacon
@usabilitycounts @uxhow #lavacon 
We are storytellers 
Ontology
Polyhierarchy 
@usabilitycounts @uxhow #lavacon
Whos doing it now? 
@usabilitycounts @uxhow #lavacon
The Competencies of User Experience 
User Research 
and Analytics 
Understanding the 
users through 
observations and 
data 
@usabilitycounts @uxhow #lavacon 
Content 
Strategy 
Planning for the 
creation, delivery 
and governance of 
usable content 
Information 
Architecture 
Organizing 
information in a 
product or website 
in a usable way 
Interaction 
Design 
Designing interactive 
behaviors with a 
specific focus on 
their use 
Visual 
Design 
Designing the visual 
qualities in an 
aesthetically 
pleasing way 
Front End 
Development 
Building the 
interactive behaviors 
to be used by the 
end user 
http://www.nickfinck.com/blog/entry/ux_career_progression_finding_a_niche_building_a_personal_brand/
@usabilitycounts 
Content Strategist 
User Research 
and Analytics 
Content 
Strategy 
Information 
Architecture 
Interaction 
Design 
Visual 
Design 
Front End 
Development
Information Architects 
User Research 
and Analytics 
@usabilitycounts @uxhow #lavacon 
Content 
Strategy 
Information 
Architecture 
Interaction 
Design 
Visual 
Design 
Front End 
Development
Interaction Designer 
User Research 
and Analytics 
@usabilitycounts @uxhow #lavacon 
Content 
Strategy 
Information 
Architecture 
Interaction 
Design 
Visual 
Design 
Front End 
Development
How to get involved in the 
process? 
@usabilitycounts @uxhow #lavacon
Site Map 
Card Sort 
Mind Mapping 
Post It Notes 
@usabilitycounts @uxhow #lavacon
Recommended Resources 
@usabilitycounts @uxhow #lavacon
@usabilitycounts @uxhow #lavacon 
Information 
Architecture 
for the World Wide Web 
! 
Peter Morville and 
Louis Rosenfeld
Information Architects on Twitter 
 Christina Wodtke  @cwodtke 
 Andrew Hinton  @inkblurt 
 Peter Merholz  @peterme 
@usabilitycounts @uxhow #lavacon
Exercise 
@usabilitycounts @uxhow #lavacon
Travel Website: Open Card Sort 
Develop a standard set of terms and organize them by 
use case and persona. 
 Book a flight 
 Book a rental car 
@usabilitycounts @uxhow #lavacon 
 Book a hotel room 
 Browse vacation ideas

More Related Content

LavaCon: What is Information Architecture?

  • 1. @Speaker #LavaCon UX for Content Strategists and Technical Writers What is Information Architecture? Patrick Neeman Director of Product Design, Apptio @usabilitycounts www.usabilitycounts.com Troy Parke Associate UX Director, Disney @uxhow www.uxhow.com
  • 2. What is Information Architecture? @usabilitycounts @uxhow #lavacon
  • 3. A Definition Information architecture is the art and science of organizing and labeling websites, intranets, online communities and software to support usability. Information Architecture Institute @usabilitycounts @uxhow #lavacon
  • 4. Makes the invisible, visible. @usabilitycounts @uxhow #lavacon
  • 5. Why is it important? @usabilitycounts @uxhow #lavacon
  • 6. No more front door @usabilitycounts @uxhow #lavacon
  • 7. Social is the new SEO. @usabilitycounts @uxhow #lavacon
  • 8. Even at the New York Times @usabilitycounts @uxhow #lavacon
  • 9. You are here. @usabilitycounts @uxhow #lavacon
  • 10. What terms to know? @usabilitycounts @uxhow #lavacon
  • 12. @usabilitycounts @uxhow #lavacon We are storytellers Ontology
  • 14. Whos doing it now? @usabilitycounts @uxhow #lavacon
  • 15. The Competencies of User Experience User Research and Analytics Understanding the users through observations and data @usabilitycounts @uxhow #lavacon Content Strategy Planning for the creation, delivery and governance of usable content Information Architecture Organizing information in a product or website in a usable way Interaction Design Designing interactive behaviors with a specific focus on their use Visual Design Designing the visual qualities in an aesthetically pleasing way Front End Development Building the interactive behaviors to be used by the end user http://www.nickfinck.com/blog/entry/ux_career_progression_finding_a_niche_building_a_personal_brand/
  • 16. @usabilitycounts Content Strategist User Research and Analytics Content Strategy Information Architecture Interaction Design Visual Design Front End Development
  • 17. Information Architects User Research and Analytics @usabilitycounts @uxhow #lavacon Content Strategy Information Architecture Interaction Design Visual Design Front End Development
  • 18. Interaction Designer User Research and Analytics @usabilitycounts @uxhow #lavacon Content Strategy Information Architecture Interaction Design Visual Design Front End Development
  • 19. How to get involved in the process? @usabilitycounts @uxhow #lavacon
  • 20. Site Map Card Sort Mind Mapping Post It Notes @usabilitycounts @uxhow #lavacon
  • 22. @usabilitycounts @uxhow #lavacon Information Architecture for the World Wide Web ! Peter Morville and Louis Rosenfeld
  • 23. Information Architects on Twitter Christina Wodtke @cwodtke Andrew Hinton @inkblurt Peter Merholz @peterme @usabilitycounts @uxhow #lavacon
  • 25. Travel Website: Open Card Sort Develop a standard set of terms and organize them by use case and persona. Book a flight Book a rental car @usabilitycounts @uxhow #lavacon Book a hotel room Browse vacation ideas