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Leadership in a VUCA World
About Me
!3
Vernon is a Scrum Alliance Certified Scrum Trainer (CST)
and Certified Team Coach (CTC) and the first Path to CSP
Educator in Asia, He is also an International Coaching
Federation Professional Certified Coach. Vernon has 30+
years of software development, IT, and operations
experience including 20+ years leading award-winning
teams in China.
Vernon is a recognized expert on the practical application of
Agile processes and engineering practices and is a frequent
speaker at project, process, and Agile conferences globally.
Vernon Stinebaker
Principal, Agile Practices
Certified Scrum Trainer
Certified Team Coach
Professional Certified Coach
Path to CSP Educator
About Perficient
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$487 Million in revenue 2016
1997Founded
PRFT Listed on NASDAQ
95% Repeat Business Rate
Employees
3000+
N. America locations
23
Global US, EU, China + India
!6
History of Agile@Perficient
1997/1998
2008
Our methodology was first assessed at CMMI
Level 5 for our Hangzhou, China office in April
2008.
2010
Delivered Scrum Alliance certified
training to our organization.
2017
Delivered Certified Scrum Training to
CNO
eXtreme
Delivery
CMMI L5
Reassessed through full SCAMPI Class A
(again, the most rigorous approach) 4 times
Reassess
Before Agile, Perficient contracted Kent Beck,
the founder of eXtreme Programming (XP) to
consult in developing our delivery
methodology
2016
Our Chennai, India office has been
assessed at CMMI Level 5
Enable Methodology
!7
Perficient Agile Certifications
1
60+
200+
50+
2000+
Scrum Certifications
Setting the context
All models are wrong;
some models are useful.
- George Box
10
Leadership
Sherpa or Compass
Start with Why
- Simon Sinek
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Leadership
Why鈥�
(Purpose)
13
There are leaders,
and there are those who lead.
- Simon Sinek
VUCA
- Simon Sinek
Volatility
Uncertainty
Complexity
Ambiguity
16
17
18
Complexity
Complex system
Chaos
Dynamic
19
Ambiguity
Ship in the desert
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The ANSA to VUCA
Volatility
Uncertainty
Complexity
Ambiguity
https://www.linkedin.com/pulse/ansa-vuca-jon-freeman/
!21
Responding to VUCA
https://www.linkedin.com/pulse/ansa-vuca-jon-freeman/
Uncertainty
Complexity
Ambiguity
AgilityVolatility
!22
Responding to VUCA
AgilityVolatility
https://www.linkedin.com/pulse/ansa-vuca-jon-freeman/
Complexity
Ambiguity
Non-linearityUncertainty
!23
Responding to VUCA
AgilityVolatility
https://www.linkedin.com/pulse/ansa-vuca-jon-freeman/
Ambiguity
Non-linearityUncertainty
Self-organizationComplexity
!24
Responding to VUCA
AgilityVolatility
https://www.linkedin.com/pulse/ansa-vuca-jon-freeman/
Non-linearityUncertainty
Self-organizationComplexity
AwarenessAmbiguity
25
26
https://en.wikipedia.org/wiki/Chaos_theory#/media/File:Double-compound-pendulum.gif
- Richard Florida (2002)
People don鈥檛 need to be managed,
they need to be unleashed.
!28
Transitioning to Self-organizing Teams
Level 1 Hierarchical structure where leader provides one-on-one supervision
Level 2 Leader begins transitioning to team coach
Level 3
Leader as coach provides structure for self-organizing team
to receive necessary training to take on more leadership tasks
Level 4
Team assumes most management duties,鈥�
leader becomes boundary interface
Level 5 Leader supports the team (Servant/Leader)
Adapted from Zawacki and Norman (1994)
29
Why鈥�
(Purpose)
https://commons.wikimedia.org/wiki/File:Multistability.svg
- Richard Florida (2002)
Hypotheses
and parting thoughts
Q&A
!32
References
Zawacki, R. A. and C. A. Norman. "Successful Self-Directed Teams and Planned Change: A Lot in Common."
OD Practitioner, Spring, 1994, pp. 33-38.
!33
Photo Credits
Sherpa: Photo by Christopher Burns on Unsplash
Footprints in snow: Photo by eberhard grossgasteiger on Unsplash
Tug-o-war: Photo by Anna Samoylova on Unsplash
Volcano: Photo by聽Yosh Ginsu聽on聽Unsplash
One Way: Photo by聽Brendan Church聽on聽Unsplash
Many ways: Photo by聽Dave Clubb聽on聽Unsplash
Complex code: Photo by聽Markus Spiske聽on聽Unsplash
Galaxy: Photo by聽NASA聽on聽Unsplash
Why: Photo by聽Ken Treloar聽on聽Unsplash
Ship on land: Photo by聽Robin Vrancken聽on聽Unsplash
Road: Photo by聽Justin Koblik聽on聽Unsplash

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