際際滷

際際滷Share a Scribd company logo
Dolores DeGiacomo, M.A.!
www.ddLifeCoach.com dd@ddLifeCoach.com
Leadership
To Drive
Engagement
Leadervs.Manager
Leaders and managers both appear to get
the job done. SoHow do you tell them
apart?
Behavior Results
Leadervs.Manager
Leader!
!
Inspires!
Motivates!
Appreciates
Manager!
!
Task Oriented!
Technical!
Diligent
Engaged Team!
High Productivity!
Low Absenteeism!
Connected to Co.
Vision
Low Team
Engagement!
May Meet Objectives!
Disconnected from
Co. Vision
Just because its called a Leadership
Style doesnt mean its actual leadership.
Leadership Styles with Temporary
Results
Demand and Demean
May work in professional
sports but not in
business. Long term
strategies are the
winners.
Bobby Knight; NCAA championship coach. Eventually 鍖red
for violent outbursts toward players.
Leadership Styles with Temporary
Results
Command and Control
!
Its your business. Motivation not
denigration is the winning strategy.!
!
War hero General George S. Patton -
temporarily removed from commanding troops
during WWII for assault and verbal abuse of
soldiers su鍖ering from PTSD.
Imagine if he
hadnt lost
command for
11 months
Leadership Style with Poor Results
Avoidant !
!
Avoids hard decisions and ignores
realities.!
Listens to feedback but does
nothing with it.
But Arent Those Leaders Still Successful?
Requires an
immense amount
of constant
involvement
from leadership
no long term
motivation
strategy
Results in
higher
employee
stress levels
Lower
productivity,
i.e. success
takes longer
High employee
turnover; increases
operating costs as
new employees learn
the particulars of the
job
growth
Earnings Report
Low
Engagement
!
*Gallup, 2007
*$350 billion
per year in
lost
productivity
So long buh bye
YoureEmployeesWillQuitYou
More than 2/3 of employees quit their boss, not their job.!
!
http://youtu.be/Ew_tdY0V4Zo - click the image to play video (now) or copy/paste
URL (later, of course)!
So, Who Stays?
Unmotivated and actively disengaged employees who want
to leave but cant (no better options, lower pay, need
bene鍖ts)!
!
Disengaged employees who dont care to be engaged (a.k.a.
Coasters)
What needs to shift in your leadership
style?
Leadership Qualities That Work
Generally (previously) referred to as feminine qualities:!
!
Humility
Empathy
Generosity
Inclusiveness
Patience
Pie slices in red were rated as
traditionally masculine
leadership qualities.
All other slices were rated as
traditionally feminine qualities.
!
Competencies on the pie chart begin with the
lowest rated sel鍖ess and move clockwise for
increasing importance.
From the book TheAthena Doctrine by Michael DAntonio & John Gerzema
Top
10
Competencies
Desired For
Modern
Leaders
30,000+
respondents
world wide
Which means?
Fewer traditionally masculine
qualities required to drive
engagement for success.
WhatToDo
Build Trust
Ensure Employee
Growth
Offer
Recognition
Communicate
Honestly,
Respectfully,
Regularly
ItsTheLittleThings
Positive messages
Consistency
Clear expectations
Speci鍖c Attributes & Behaviors
Emotional Intelligence
Effective Communication
Visibility/Presence
Flexibility
Humility
The Science of Happiness At Work
Long term motivation and
engagement require:
 Connection to the
company vision
 Pride of purpose
 Positivity in the work
environment PERMA; an acronym used in Positive Psychology for
experiences that lead to success in all domains of life.
Developed by Martin Seligman.
A leader is one who knows the way, goes
the way, and shows the way.
-John C. Maxwell
Success =
Engagement + Morale
!
Driven by Leadership

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Leadership To Drive Engagement