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Leading Auto Ancillary Outsources Total IT

IBM India Private Limited
IBM India Private Limited

HCL Infosystems provided total outsourcing of IT services to a leading auto ancillary company in India to help modernize their fragmented IT infrastructure and systems. This included standardizing business processes, implementing an ERP system across all units, and providing infrastructure management and application support services. The goals were to improve operational efficiency, provide end-to-end business visibility, and reduce IT costs by 20% while achieving 99.99% service availability. HCL emerged as a strategic partner by aligning the client's IT strategy with their business needs for growth.

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MANUFACTURING Total Outsourcing of IT by HCL Infosystems For a Leading Auto-Ancillary Company in India Client Requirements Client Brief Client's business was growing at faster 展 Disjointed view of business to the than expected rate but their IT was Senior Management due to non- One of the leading Auto struggling to cope up with the rapid availability of strategic reports and Ancillary group in India, business growth. predictive analysis manufacturing vehicle interiors The client wanted to become a world 展 Very low user adoption of ERP and exteriors. The client has class IT-enabled auto ancillary company 展 Fragile IT leading to non compliance who wanted to improve their existing IT of JIT system several plants spread across the Infrastructure and ERP system which 展 Rising IT cost country and its major customers was earlier fragmented. The client was 展 Financial year closing not include leading automobile looking for solutions for the following- happening from the system manufacturers in India. 展 Fragmented IT Landscape multiple 展 Single vendor for all support needs ERP Systems (SAP, Oracle and some from the current set up of multiple other) across locations vendors 展 IT Infrastructure and Facilities Management support for all plants 展 Single integrated organization view and on-time information availability 展Fragile IT causing user dissatisfaction as multiple teams were delivering multiple IT services
Solutions Offered HCL Infosystems with its deep domain & 展 Standardization of IT infrastructure 展 Increased operational efficiency technical expertise emerged as a and automated functioning of- due to strategic partner to the client. HCL - Material Requirements Planning - ERP roll out after a comprehensive aligned customer's IT strategy with their (MRP) business process standardized business strategy and offered critical - Capacity Planning & Scheduling exercise across all business end-to-end Infrastructure Management functions - Just-in-Time (JIT) Inventory and Application Management Services. System - Manual processing replaced with The Total Outsourcing Services portfolio automated business processes - Quality Management by analysis extended to the client is as follows - of rejected goods 展 End-to-end business visibility as all 展 IT Portfolio Management for - Profitability Analysis - What if plants are on a single platform prioritization of IT initiatives scenario 展 Faster decision making due to real 展 Standardization of business 展 Need-based allocation and time MIS availability processes and ERP rollout across all deallocation of resources 展 Robust IT leading to higher user units 展 24X7 help desk satisfaction 展 Centralized email system 展 Business continuity planning and 展 Implementation of IT security implementation as per JIT 展 Tools-based service delivery requirement 展 Predictable service at a predictable cost resulting from SLA-based Business Benefit operations for infra & application 展 IT cost reduction by 20% support 展 99.99% business service availability About HCL Infosystems HCL Infosystems Ltd, with revenue (LTM) of US$ 2.4 billion (Rs.10,754 crores) is India's premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organization. India's leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom, BFSI, eGovernance, Power and Defence. With India's largest ICT services network that reaches to every corner of India, HCL's award winning Support Services makes it the preferred choice of enterprise and consumers, alike.For more information please visit us at www.hclinfosystems.com For more details, please contact us at transform@hcl.com or visit us at www.hclinfosystems.com Copyright @ HCL Infosystems Ltd. All Rights Reserved. Reproduction of this publication in any form without prior permission is forbidden. The names of the actual companies and products mentioned herein may be the trademarks of their respective owners. All content/information present here is the exclusive property of HCL Infosystems Ltd. The content/information contained here is believed to be accurate ate the time of publishing. HCL shall not be liable for damage of any kind use of this information, which is subject to change without notice.

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Leading Auto Ancillary Outsources Total IT

  • 1. MANUFACTURING Total Outsourcing of IT by HCL Infosystems For a Leading Auto-Ancillary Company in India Client Requirements Client Brief Client's business was growing at faster 展 Disjointed view of business to the than expected rate but their IT was Senior Management due to non- One of the leading Auto struggling to cope up with the rapid availability of strategic reports and Ancillary group in India, business growth. predictive analysis manufacturing vehicle interiors The client wanted to become a world 展 Very low user adoption of ERP and exteriors. The client has class IT-enabled auto ancillary company 展 Fragile IT leading to non compliance who wanted to improve their existing IT of JIT system several plants spread across the Infrastructure and ERP system which 展 Rising IT cost country and its major customers was earlier fragmented. The client was 展 Financial year closing not include leading automobile looking for solutions for the following- happening from the system manufacturers in India. 展 Fragmented IT Landscape multiple 展 Single vendor for all support needs ERP Systems (SAP, Oracle and some from the current set up of multiple other) across locations vendors 展 IT Infrastructure and Facilities Management support for all plants 展 Single integrated organization view and on-time information availability 展Fragile IT causing user dissatisfaction as multiple teams were delivering multiple IT services
  • 2. Solutions Offered HCL Infosystems with its deep domain & 展 Standardization of IT infrastructure 展 Increased operational efficiency technical expertise emerged as a and automated functioning of- due to strategic partner to the client. HCL - Material Requirements Planning - ERP roll out after a comprehensive aligned customer's IT strategy with their (MRP) business process standardized business strategy and offered critical - Capacity Planning & Scheduling exercise across all business end-to-end Infrastructure Management functions - Just-in-Time (JIT) Inventory and Application Management Services. System - Manual processing replaced with The Total Outsourcing Services portfolio automated business processes - Quality Management by analysis extended to the client is as follows - of rejected goods 展 End-to-end business visibility as all 展 IT Portfolio Management for - Profitability Analysis - What if plants are on a single platform prioritization of IT initiatives scenario 展 Faster decision making due to real 展 Standardization of business 展 Need-based allocation and time MIS availability processes and ERP rollout across all deallocation of resources 展 Robust IT leading to higher user units 展 24X7 help desk satisfaction 展 Centralized email system 展 Business continuity planning and 展 Implementation of IT security implementation as per JIT 展 Tools-based service delivery requirement 展 Predictable service at a predictable cost resulting from SLA-based Business Benefit operations for infra & application 展 IT cost reduction by 20% support 展 99.99% business service availability About HCL Infosystems HCL Infosystems Ltd, with revenue (LTM) of US$ 2.4 billion (Rs.10,754 crores) is India's premier hardware, services and ICT systems integration company offering a wide spectrum of ICT products that includes Computing, Storage, Networking, Security, Telecom, Imaging and Retail. HCL is a one-stop-shop for all the ICT requirements of an organization. India's leading System Integration and Infrastructure Management Services Organization, HCL has specialized expertise across verticals including Telecom, BFSI, eGovernance, Power and Defence. With India's largest ICT services network that reaches to every corner of India, HCL's award winning Support Services makes it the preferred choice of enterprise and consumers, alike.For more information please visit us at www.hclinfosystems.com For more details, please contact us at transform@hcl.com or visit us at www.hclinfosystems.com Copyright @ HCL Infosystems Ltd. All Rights Reserved. Reproduction of this publication in any form without prior permission is forbidden. The names of the actual companies and products mentioned herein may be the trademarks of their respective owners. All content/information present here is the exclusive property of HCL Infosystems Ltd. The content/information contained here is believed to be accurate ate the time of publishing. HCL shall not be liable for damage of any kind use of this information, which is subject to change without notice.