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Leading The Product 2017
Lightning Talks 際際滷s
Melbourne, Australia
Rakalene Condon
CoreLogic
For more information go to
www.leadingtheproduct.com
Small Shifts and Perseverance
Create Winning Products
Rakalene Condon
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
4
Toddlers. My toddlers!
1. Observe & Listen
Back to basics
4
Observe and listen to customers
(clearly Im talking here but its hard
to take a photo of yourself listening)
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
Customers front of mind
7
8
9
Outcomes: Better quality, higher retention
Customer Experience
11
12
The B2B buying cycle
Source: McKinsey
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
1
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s
Thank You LinkedIn: @rakalene

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Leading the Product 2017 - Rakalene Condon - Lightning Talk 際際滷s