Lean at Hubspot
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Yoav Shapira's presentation on Lean Thinking at Hubspot given to the Lean Startup Circle Boston on August 2011.
Lean at Hubspot
- 1. Lean @HubSpot aka My Many Mistakes Yoav Shapira / @yoavshapira August 25th, 2011
- 2. TABLE OF CONTENTS 1 HubSpot Context 2 Things Not Covered 3 Meaty Data 4 Q&A
- 3. 1 HubSpot Context
- 5. Actual customer giving actual feedback! SaaS $250 - $1,500+ / month.
- 7. 2 Not Covering
- 8. Lean Startup Theory you know it already.
- 9. But if not, read: ≒ Ries ≒ Blank ≒ Maurya ≒ Prendergast ≒ Cancel ≒ Etc.
- 10. Early days
- 11. 3 The Meat
- 12. You know the 鉛看看沿
- 13. So HOW do we learn? Let me count the ways
- 14. Dev sits next to our lead customer, HubSpot Marketing.
- 15. Customer Support: a chance to teach
- 16. BTW: people hate waiting on phone
- 18. NPS: open-ended comments FTW
- 22. Learn from each other: wiki (under- rated)
- 24. You know the 鉛看看沿
- 25. Deploy more often as you grow
- 26. Good for theory geeks like me: Flow.
- 27. with an improving safety net.
- 29. I Nagios
- 30. I Graphite
- 31. so much that I have 2 examples!
- 32. Also measure business metrics.
- 37. You know the 鉛看看沿
- 40. Each team does their own planning
- 41. Joint commitment + demo at Science Fair
- 42. 1 line of code to create experiments
- 43. 1 line to deploy, thx Q Team!
- 44. All trunk, no branches. Feature gates / switches control rollout. See Flickr / Etsy / Facebook.
- 45. Tech stack matters less than most think.
- 46. Avoid Vanity Metrics 1 Real 1Metrics CHI Code Cover Usage age? Adoption NPS
- 47. 91% of executives hear fail when you say fail fast* 91"
- 48. Talking << doing. #JFDI
- 49. Product Market fit is never done. The product will never be ready. Image credit: netzkobold
- 50. Im Yoav Shapira. Nice to meet you ;) Thanks for listening. @yoavshapira