Zara is a Spanish clothing retailer known for its lean manufacturing approach. It implements one-piece flow where products move through production one at a time based on customer demand from stores. Store managers place orders twice a week and new designs arrive within 15 days. Zara uses a network of factories in Spain, North Africa and Turkey to quickly produce unfinished products that are then finished and shipped within 24-40 hours. Every evening, store managers provide customer feedback that is analyzed to improve designs and operations, allowing Zara to be highly responsive to changing fashion trends.
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Lean manufacturing in zara
1. Lean Manufacturing in Zara
Harsh Sinha 1627611
Aditya Agarwal 1627601
Priyanga A 1627648
4. One Piece Flow
It is the movement of a product ,one piece at a time through
the production process.
ZARAs’s Implementation
• Eight-hours after a store manager places an order based on
customer demand, items are then picked, packed and ready
to leave its distribution centre in North-west Spain. Because
ZARA’s logistics are centralised, it can send
products anywhere in the world within 48 hours.
• One Piece Flow reduces all types of wasteful activities, it
enables ZARA’s to be agile and respond to customer
demand .
5. JIT Production
How is JIT implemented in ZARA
• Store managers order clothes twice a week, at precise
times, as per the store schedule, new garments arrive.
• As per the demand, new designs arrive in store within
fifteen days.
• Less popular products are not produced.
6. Agility
ZARA’s Agility
• ZARA uses a network of automated factories in Spain and over 300 small
finishing factories in North Africa and Turkey to constantly create
unfinished products
• On approval of a new design, the unfinished products are pulled, sent to the
finishing shops and turned into products, ready to be shipped in as little as
24 hours to Europe, and in 40 hours to the Asian and North American
markets.
• Every evening, store managers from 2,000 stores in 88 different countries
feed everything they have learned about their customers buying habits into
a computer at the collection counter. This information is then sent to the
distribution centre, where it is picked up by Zara’s design team. Designers
then digest the information allowing them to make improvements, reduce
customer friction and, most importantly, make excellent fitting clothes.
7. Let’s talk future
• Increased customer contact
• Higher level of automation
• Made to order