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Using Process Mining Capabilitiesin Lean Six Sigma ProjectsGeorge Varvaressosgvarvaressos@ozemail.com.auBusiness Process Mining 息 2009
Process Performance IssuesProcesses dont deliver on time
Processes are expensive
Processes are complexBusiness Process Mining 息 2009
Processes not well understoodNo adequate documentation
No structure to process components
Knowledge held by individualsBusiness Process Mining 息 2009
Lean Six Sigma Project?Before you start  look at Process Mining capabilitiesNeed Process Discovery
Need Statistical Data
Need Semantic DataBusiness Process Mining 息 2009
Process DiscoveryBased on Event LogsBusiness Process Mining 息 2009
Process DiscoveryThe actual processBusiness Process Mining 息 2009
Process DiscoveryThe planned processBusiness Process Mining 息 2009
Statistical DataThe process is in controlBusiness Process Mining 息 2009
Semantic DataHow theorganisation views its human resourcesBusiness Process Mining 息 2009
Semantic DataHow users actually work together on activitiesBusiness Process Mining 息 2009
Semantic DataAnalyse performance by individual & teamBusiness Process Mining 息 2009

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