This document contains information about improving productivity from 13 reports per person per week to 290 reports per person per week through implementing lean processes like reducing product flow time and improving information access. It includes diagrams of current and proposed file and data flows, as well as definitions of skill levels for different roles from novice to expert.
2. Product Flow
Access
TBSTailored
Business Stream
TNCNet Change
DBQ
Demand By Quantity
NCD
Net Change Date
DBDT
Demand By Date (Text)
DBDD
Demand By Date
(Date)
SUMMARY
T - Files
(Quantity Data)
DAT - Files
(Date Data)
TBS and Net
Raw Data
Cool
Tool
SCMO/TBS Report Flow
Large
Files
DAD - Files
(Date Data)
AP TBS Access
Database
A
A
SROA
(CAS)
Flat
File
FOS
Main
Frame
Data Path
Location to Save
Legend
SHARE
3. Process Flow
Customer Request
Architect
Outside
Group
Legacy Systems
Mainframe
Customer
Time
Measurement
Segments
DM Informa6on Flow
Currently Tracked
Currently Tracked: 1. Time for DM Extract People
2. Customer Need versus Actual completion
Need: 1. Track Outside Group times
2. Architect Processing times
3. Customer request to Architect times
DM
(Specials)
DM
(Repeaters)
Data Bases
PED 253
PICSLOAD(2)
BLISS
CoolTool
Customer
Request
Architect
Debbie
Outside
Group
Legacy Systems
Mainframe
Customer
Time
Measurement
Segments
DM non-specials
Currently Tracked
DM
Data Bases
PED 253
PICSLOAD(2)
BLISS
CoolTool
Customer Request
RDO
Pat
DMR Production
Scheduling
Kim
DMR Manual
Extract
DMR Production
Scheduling
Kim
RDO
Pat
Customer No6鍖ca6on
Reports
DMR non-specials
Automation
Architect
Judy
4. De-ine Skill Levels
SMM Systems
Skill Levels
5/20/16
Novice Experienced Expert
DM
Usually works with
guidance of Data-
Architect/higher
experienced team
memeber
Basic somputer skills
Completed work verified
by Data-Architect/higher
Up to 3 data sources
No calculations required
Works independently
Completed work reviewed by
Expert/Data-Architect
Up to 5 data sources
Chart results (simple)
Basic calculations
Works independently
Assists novice and
experienced team memebers
as required
Completed Work is sent
directly to customer
Identifies skills requirements
Up to 7 data sources
Chart results (Complex)
Advanced display techniques
DMR
Production
Works Independently
with Guidance
Basic Computer Skills
Completed work verified
by Expert
Works Independently
Completed work Reviewed by Expert
Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
Management
Visibility
Works Independently
with Guidance
Basic Computer Skills
Completed work verified
by Expert
Works Independently
Completed work Reviewed by Expert
Works with Customer for
clarification
Defines and Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
VBA/Formulas
Requires close guidance
Basic Computer Skills
Completed work verified
by Expert
Works with No Guidance
Completed work Reviewed by Expert
Works with Customer for
clarification
Defines and Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
MAIDS
(Job)
DMR
Works Independently
with Guidance
Basic Computer Skills
Completed work verified
by Expert
Works Independently
Completed work Reviewed by Expert
Works with Customer for
clarification
Defines and Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
Access Database
Development
Works Independently
with Guidance
Basic Computer Skills
Completed work verified
by Expert
Works Independently
Completed work Reviewed by Expert
Works with Customer for
clarification
Defines and Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
MMO Web
Development
Works Independently
with Guidance
Basic Computer Skills
Completed work verified
by Expert
Works Independently
Completed work Reviewed by Expert
Works with Customer for
clarification
Defines and Guides Work of
Novice/Experienced
Completed Work is sent
directly to Customer
Identifies Learning
Experiences & Requirements
5. Assess Skill Levels
MMO Business Systems Sustaining
Skills Identification
Management
Visibility
SROA
DMR
Production
DM
VBA/Formula
Programming
Future Product
MAIDS (Job)
DMR
Access
Database
Development
MMO Web
Develoment
Melissa Bury Expert Experienced Novice
Tricia Carlisle Experienced
Natalya Datskiv Experienced Expert Experienced
Novice (VBA)
Novice (Formulas)
Novice
Babara Gramann Experienced Expert Experienced Novice
John Kelly Expert
Experienced (VBA)
Experienced (Formula)
Experienced
Kim Kilgore Novice Novice
Lee Lana Experienced Novice Experienced Novice
Manuel Mariano Expert Experienced
Novice (VBA)
Expert (Formula)
Novice Novice
Clark Carboneau Experienced Expert Experienced Novice
Casey Nelson Expert Expert Novice
Don Phillips Expert
Expert (VBA)
Experienced (Formula)
Novice
Johnnie Trull Experienced Experienced
Rob Sheverbush Expert Experienced
Novice (VBA)
Experienced (Formula)
Novice Experienced
6. Map Load Board
Management
Visibility
SORA
DMR
Production
DM Formulas
VBA Software
Development
(MACRO'S)
Future Product
MAIDS (Job)
DMR
DMRAutomation
Visibility
WebSite
NewRequests
JobDmr
CrossTraining
Macro
Metrics
Documentation
Safety
5S
Lean?POU
Melissa Bury X X
Natalya Datskiv X X X
Babara Gramann X X X
John Kelly X X X X
Kim Kilgore X
Debbie Kosko X
Lee Lana X X X
Manuel Mariano X X
Ali Naimi X X X X
Clark Carboneau X X X X
Casey Nelson X X
Don Phillips X X X X X
Jill Prichard
Rob Sheverbush X X X
Today
Tomorrow
2nd
3rd
Not Scheduled
CQI Teams
JudyMatsumoto/RichLefrandt
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER JOB ORDER JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER
Customer Name:________________
Job Order Number:______________
ECD:_______ Flow Time:________