際際滷

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LEAN	
In	The	Of-ice	
13	Reports/Person/Week	
To	
290	Reports/Person/Week
Product	Flow	
Access
TBSTailored
Business Stream
TNCNet Change
DBQ
Demand By Quantity
NCD
Net Change Date
DBDT
Demand By Date (Text)
DBDD
Demand By Date
(Date)
SUMMARY
T - Files
(Quantity Data)
DAT - Files
(Date Data)
TBS and Net
Raw Data
Cool
Tool
SCMO/TBS Report Flow
Large
Files
DAD - Files
(Date Data)
AP TBS Access
Database
A
A
SROA
(CAS)
Flat
File
FOS
Main
Frame
Data Path
Location to Save
Legend
SHARE
Process	Flow	
Customer	Request
Architect
Outside
Group
Legacy Systems
Mainframe
Customer
Time	
Measurement	
Segments
DM	Informa6on	Flow
Currently	Tracked
Currently Tracked: 1. Time for DM Extract People
2. Customer Need versus Actual completion
Need: 1. Track Outside Group times
2. Architect Processing times
3. Customer request to Architect times
DM
(Specials)
DM
(Repeaters)
Data Bases
PED 253
PICSLOAD(2)
BLISS
CoolTool
Customer	
Request
Architect
Debbie
Outside
Group
Legacy Systems
Mainframe
Customer
Time	
Measurement	
Segments
DM	non-specials
Currently	Tracked
DM
Data Bases
PED 253
PICSLOAD(2)
BLISS
CoolTool
Customer	Request
RDO
Pat
DMR Production
Scheduling
Kim
DMR Manual
Extract
DMR Production
Scheduling
Kim
RDO
Pat
Customer	No6鍖ca6on
Reports
DMR	non-specials
Automation
Architect
Judy
De-ine	Skill	Levels	
SMM Systems
Skill Levels
5/20/16
Novice Experienced Expert
DM
 Usually works with
guidance of Data-
Architect/higher
experienced team
memeber
 Basic somputer skills
 Completed work verified
by Data-Architect/higher
 Up to 3 data sources
 No calculations required
 Works independently
 Completed work reviewed by
Expert/Data-Architect
 Up to 5 data sources
 Chart results (simple)
 Basic calculations
 Works independently
 Assists novice and
experienced team memebers
as required
 Completed Work is sent
directly to customer
 Identifies skills requirements
 Up to 7 data sources
 Chart results (Complex)
 Advanced display techniques
DMR
Production
 Works Independently
with Guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works Independently
 Completed work Reviewed by Expert
 Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
Management
Visibility
 Works Independently
with Guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works Independently
 Completed work Reviewed by Expert
 Works with Customer for
clarification
 Defines and Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
VBA/Formulas
 Requires close guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works with No Guidance
 Completed work Reviewed by Expert
 Works with Customer for
clarification
 Defines and Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
MAIDS
(Job)
DMR
 Works Independently
with Guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works Independently
 Completed work Reviewed by Expert
 Works with Customer for
clarification
 Defines and Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
Access Database
Development
 Works Independently
with Guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works Independently
 Completed work Reviewed by Expert
 Works with Customer for
clarification
 Defines and Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
MMO Web
Development
 Works Independently
with Guidance
 Basic Computer Skills
 Completed work verified
by Expert
 Works Independently
 Completed work Reviewed by Expert
 Works with Customer for
clarification
 Defines and Guides Work of
Novice/Experienced
 Completed Work is sent
directly to Customer
 Identifies Learning
Experiences & Requirements
Assess	Skill	Levels	
MMO Business Systems Sustaining
Skills Identification
Management
Visibility
SROA
DMR
Production
DM
VBA/Formula
Programming
Future Product
MAIDS (Job)
DMR
Access
Database
Development
MMO Web
Develoment
Melissa Bury Expert Experienced Novice
Tricia Carlisle Experienced
Natalya Datskiv Experienced Expert Experienced
Novice (VBA)
Novice (Formulas)
Novice
Babara Gramann Experienced Expert Experienced Novice
John Kelly Expert
Experienced (VBA)
Experienced (Formula)
Experienced
Kim Kilgore Novice Novice
Lee Lana Experienced Novice Experienced Novice
Manuel Mariano Expert Experienced
Novice (VBA)
Expert (Formula)
Novice Novice
Clark Carboneau Experienced Expert Experienced Novice
Casey Nelson Expert Expert Novice
Don Phillips Expert
Expert (VBA)
Experienced (Formula)
Novice
Johnnie Trull Experienced Experienced
Rob Sheverbush Expert Experienced
Novice (VBA)
Experienced (Formula)
Novice Experienced
Map	Load	Board	
Management
Visibility
SORA
DMR
Production
DM Formulas
VBA Software
Development
(MACRO'S)
Future Product
MAIDS (Job)
DMR
DMRAutomation
Visibility
WebSite
NewRequests
JobDmr
CrossTraining
Macro
Metrics
Documentation
Safety
5S
Lean?POU
Melissa Bury X X
Natalya Datskiv X X X
Babara Gramann X X X
John Kelly X X X X
Kim Kilgore X
Debbie Kosko X
Lee Lana X X X
Manuel Mariano X X
Ali Naimi X X X X
Clark Carboneau X X X X
Casey Nelson X X
Don Phillips X X X X X
Jill Prichard
Rob Sheverbush X X X
Today
Tomorrow
2nd
3rd
Not Scheduled
CQI Teams
JudyMatsumoto/RichLefrandt
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER JOB ORDER JOB ORDER
JOB ORDER JOB ORDER JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER
JOB ORDER JOB ORDER
JOB ORDER
JOB ORDER
Customer Name:________________
Job Order Number:______________
ECD:_______ Flow Time:________
Load	Board

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  • 2. Product Flow Access TBSTailored Business Stream TNCNet Change DBQ Demand By Quantity NCD Net Change Date DBDT Demand By Date (Text) DBDD Demand By Date (Date) SUMMARY T - Files (Quantity Data) DAT - Files (Date Data) TBS and Net Raw Data Cool Tool SCMO/TBS Report Flow Large Files DAD - Files (Date Data) AP TBS Access Database A A SROA (CAS) Flat File FOS Main Frame Data Path Location to Save Legend SHARE
  • 3. Process Flow Customer Request Architect Outside Group Legacy Systems Mainframe Customer Time Measurement Segments DM Informa6on Flow Currently Tracked Currently Tracked: 1. Time for DM Extract People 2. Customer Need versus Actual completion Need: 1. Track Outside Group times 2. Architect Processing times 3. Customer request to Architect times DM (Specials) DM (Repeaters) Data Bases PED 253 PICSLOAD(2) BLISS CoolTool Customer Request Architect Debbie Outside Group Legacy Systems Mainframe Customer Time Measurement Segments DM non-specials Currently Tracked DM Data Bases PED 253 PICSLOAD(2) BLISS CoolTool Customer Request RDO Pat DMR Production Scheduling Kim DMR Manual Extract DMR Production Scheduling Kim RDO Pat Customer No6鍖ca6on Reports DMR non-specials Automation Architect Judy
  • 4. De-ine Skill Levels SMM Systems Skill Levels 5/20/16 Novice Experienced Expert DM Usually works with guidance of Data- Architect/higher experienced team memeber Basic somputer skills Completed work verified by Data-Architect/higher Up to 3 data sources No calculations required Works independently Completed work reviewed by Expert/Data-Architect Up to 5 data sources Chart results (simple) Basic calculations Works independently Assists novice and experienced team memebers as required Completed Work is sent directly to customer Identifies skills requirements Up to 7 data sources Chart results (Complex) Advanced display techniques DMR Production Works Independently with Guidance Basic Computer Skills Completed work verified by Expert Works Independently Completed work Reviewed by Expert Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements Management Visibility Works Independently with Guidance Basic Computer Skills Completed work verified by Expert Works Independently Completed work Reviewed by Expert Works with Customer for clarification Defines and Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements VBA/Formulas Requires close guidance Basic Computer Skills Completed work verified by Expert Works with No Guidance Completed work Reviewed by Expert Works with Customer for clarification Defines and Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements MAIDS (Job) DMR Works Independently with Guidance Basic Computer Skills Completed work verified by Expert Works Independently Completed work Reviewed by Expert Works with Customer for clarification Defines and Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements Access Database Development Works Independently with Guidance Basic Computer Skills Completed work verified by Expert Works Independently Completed work Reviewed by Expert Works with Customer for clarification Defines and Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements MMO Web Development Works Independently with Guidance Basic Computer Skills Completed work verified by Expert Works Independently Completed work Reviewed by Expert Works with Customer for clarification Defines and Guides Work of Novice/Experienced Completed Work is sent directly to Customer Identifies Learning Experiences & Requirements
  • 5. Assess Skill Levels MMO Business Systems Sustaining Skills Identification Management Visibility SROA DMR Production DM VBA/Formula Programming Future Product MAIDS (Job) DMR Access Database Development MMO Web Develoment Melissa Bury Expert Experienced Novice Tricia Carlisle Experienced Natalya Datskiv Experienced Expert Experienced Novice (VBA) Novice (Formulas) Novice Babara Gramann Experienced Expert Experienced Novice John Kelly Expert Experienced (VBA) Experienced (Formula) Experienced Kim Kilgore Novice Novice Lee Lana Experienced Novice Experienced Novice Manuel Mariano Expert Experienced Novice (VBA) Expert (Formula) Novice Novice Clark Carboneau Experienced Expert Experienced Novice Casey Nelson Expert Expert Novice Don Phillips Expert Expert (VBA) Experienced (Formula) Novice Johnnie Trull Experienced Experienced Rob Sheverbush Expert Experienced Novice (VBA) Experienced (Formula) Novice Experienced
  • 6. Map Load Board Management Visibility SORA DMR Production DM Formulas VBA Software Development (MACRO'S) Future Product MAIDS (Job) DMR DMRAutomation Visibility WebSite NewRequests JobDmr CrossTraining Macro Metrics Documentation Safety 5S Lean?POU Melissa Bury X X Natalya Datskiv X X X Babara Gramann X X X John Kelly X X X X Kim Kilgore X Debbie Kosko X Lee Lana X X X Manuel Mariano X X Ali Naimi X X X X Clark Carboneau X X X X Casey Nelson X X Don Phillips X X X X X Jill Prichard Rob Sheverbush X X X Today Tomorrow 2nd 3rd Not Scheduled CQI Teams JudyMatsumoto/RichLefrandt JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER JOB ORDER Customer Name:________________ Job Order Number:______________ ECD:_______ Flow Time:________