Lecture june 12 and 13 2013 final
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This document summarizes a presentation on falls prevention. It discusses the impact of falls on the Canadian economy, noting that many health and home care services needed for prevention and healing are only partially covered or not covered by public health insurance. It also examines the psychosocial impact of falls on clients. Finally, it promotes using positive reinforcement strategies to enhance the client experience, such as making clients feel appreciated through kind words and actions. An overall positive client experience can be measured through positive feedback, fewer client concerns, positive staff feedback, and generating a positive environment for all.
Lecture june 12 and 13 2013 final
- 1. Falls Preven+on Lunch & Learn Part 2 by Lisa Nudelman -足 Gerontologist and Principal at Gerontology Solu+ons Inc. June 2013
- 2. Overview ≒ What is the impact of falls on the Canadian economy? ≒ What is the psychosocial impact on the client? ≒ Learn posi?ve reinforcement strategies to enhance the client experience
- 3. What is the impact of falls on the Canadian economy?
- 4. Private vs Public Funding ≒ Many of the health and home care services needed for preven?on/healing are not covered or only par?ally covered by OHIP.
- 5. What is the psychosocial impact on the client?
- 6. Learn posi?ve reinforcement strategies to enhance the client experience "People may not remember what you said...but they will never forget how you made them feel" -足 Carl Buechner 6
- 7. Create a posi?ve client experience 7
- 8. How will you know if youre providing a great client experience? ≒ Posi?ve feedback, Less or no client concerns ≒ Sta鍖 feedback ≒ Posi?ve environment for all 8
- 9. Thank You!