際際滷

際際滷Share a Scribd company logo

Let's talk about Conflict

Download as PPTX, PDF
Anand Mishra
Anand Mishra

this presentation won't eliminate conflict for you. But It helps you manage it effectively next time around. If you have some good techniques that I did not cover, please leave a comment below.

1 of 13
Download to read offline
LETS TALK ABOUT CONFLICTS IF YOU AVOID CONFLICT TO KEEP THE PEACE, YOU START A WAR INSIDE YOURSELF.
USE CONFLICT FOR THE GOOD Everything we've said about conflict so far has been fairly negative. But conflict can be a positive thing because it is often the first step to growing. Use it to make your yourself better. You might be surprised on how well it gets your team moving in the right direction.
BE AWARE CONFLICT OCCURS Conflict occurs with two or more people who, despite their first attempts at agreement, do not yet have agreement on a course of action, usually because their values, perspectives and opinions are contradictory in nature. Conflict can occur: Within yourself when you are not living according to your values.
REMEMBER TO LOVE PEOPLE FIRST It's hard, but simple. Love can resolve conflict quickly. It requires putting others before yourself. Loving the other person = respecting him/her. Disclaimer: it may mean that you lose the argument (can you handle that?)
DONT TRY TO WIN Conflict is not a competition. So, don't treat it like one. You might be prone to win, win, win, which isn't the best strategy for resolution. Taking the higher ground (whether you win or lose) always creates a better outcome.
TRUST OTHERS AND KEEP AN OPEN MIND Being closed-minded can create and prolong conflict. If you're closed- minded, people may become closed-minded to you as well. Keeping an open mind is one of the most difficult things to practice.
APOLOGISE Sometimes the best way to fix conflict is to apologize. If you did something wrong, own up to it. If you didn't do something wrong, consider apologizing anyway (yes, it hurts your pride). It can help create peace, restore relationships, and add closure so you can move on.
LEAVE EMOTION AT DOOR We all have a lots of emotions. Conflict tends to light a fire and create stronger emotions. The best way to deal with conflict is to step away from your emotions. There are many ways to manage emotional intelligence, but my favorite is to take a deep breath and count to ten. Also, keep your stress level in check. If you're feeling stressed you might find it more difficult to respond to conflict appropriately.
HAVE THE COURAGE TO LISTEN Listening is tough, especially when you're upset. One way to make yourself a better listener is to practice active listening. Trust me, you'll be glad you listened instead of talked.
CHECK YOUR ATTITUDE Attitude is huge. It can fire up conflict or heal it. Entering conflict with a Positive Attitude is a key to saving the relationship, especially when your opponent is negative. On the flip side, a negative attitude can destroy a relationship.
BE FLEXIBLE AND WILLING TO CHANGE You gotta to be flexible. Refusal to change keeps conflict in air. It is vital that you are willing to change. Don't just be open to ideas, use them.
BE STRATEGIC IN THE MIDST OF CONFLICT There is always an opportunity to shine in difficult situations. Use conflict as an opportunity to set a good example for others.
LET CONFLICT INSPIRE CREATIVITY It can be a good thing. Disruption from the norm is scary and causes conflict. But it often inspires creativity from your team.

More Related Content

Let's talk about Conflict

  • 1. LETS TALK ABOUT CONFLICTS IF YOU AVOID CONFLICT TO KEEP THE PEACE, YOU START A WAR INSIDE YOURSELF.
  • 2. USE CONFLICT FOR THE GOOD Everything we've said about conflict so far has been fairly negative. But conflict can be a positive thing because it is often the first step to growing. Use it to make your yourself better. You might be surprised on how well it gets your team moving in the right direction.
  • 3. BE AWARE CONFLICT OCCURS Conflict occurs with two or more people who, despite their first attempts at agreement, do not yet have agreement on a course of action, usually because their values, perspectives and opinions are contradictory in nature. Conflict can occur: Within yourself when you are not living according to your values.
  • 4. REMEMBER TO LOVE PEOPLE FIRST It's hard, but simple. Love can resolve conflict quickly. It requires putting others before yourself. Loving the other person = respecting him/her. Disclaimer: it may mean that you lose the argument (can you handle that?)
  • 5. DONT TRY TO WIN Conflict is not a competition. So, don't treat it like one. You might be prone to win, win, win, which isn't the best strategy for resolution. Taking the higher ground (whether you win or lose) always creates a better outcome.
  • 6. TRUST OTHERS AND KEEP AN OPEN MIND Being closed-minded can create and prolong conflict. If you're closed- minded, people may become closed-minded to you as well. Keeping an open mind is one of the most difficult things to practice.
  • 7. APOLOGISE Sometimes the best way to fix conflict is to apologize. If you did something wrong, own up to it. If you didn't do something wrong, consider apologizing anyway (yes, it hurts your pride). It can help create peace, restore relationships, and add closure so you can move on.
  • 8. LEAVE EMOTION AT DOOR We all have a lots of emotions. Conflict tends to light a fire and create stronger emotions. The best way to deal with conflict is to step away from your emotions. There are many ways to manage emotional intelligence, but my favorite is to take a deep breath and count to ten. Also, keep your stress level in check. If you're feeling stressed you might find it more difficult to respond to conflict appropriately.
  • 9. HAVE THE COURAGE TO LISTEN Listening is tough, especially when you're upset. One way to make yourself a better listener is to practice active listening. Trust me, you'll be glad you listened instead of talked.
  • 10. CHECK YOUR ATTITUDE Attitude is huge. It can fire up conflict or heal it. Entering conflict with a Positive Attitude is a key to saving the relationship, especially when your opponent is negative. On the flip side, a negative attitude can destroy a relationship.
  • 11. BE FLEXIBLE AND WILLING TO CHANGE You gotta to be flexible. Refusal to change keeps conflict in air. It is vital that you are willing to change. Don't just be open to ideas, use them.
  • 12. BE STRATEGIC IN THE MIDST OF CONFLICT There is always an opportunity to shine in difficult situations. Use conflict as an opportunity to set a good example for others.
  • 13. LET CONFLICT INSPIRE CREATIVITY It can be a good thing. Disruption from the norm is scary and causes conflict. But it often inspires creativity from your team.