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Library Marketing ResourcesKimberly CollettWendy CoolidgeKirsten DeMossJudith JonesKim McGrathJill Morse O’RourkeFebruary 14, 2011LIS 2830: Marketing & Public Relations for Libraries
What are Library Marketing Resources?Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
Key Issues in Library Marketing Resources:The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs.“The key is to make our library services relevant to each group of potential users.”                                                          http://www.infotoday.com/mls/apr98/howto.htm
A Good Marketing Resource will Include Information on …Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT AnalysisItems included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
A Good Marketing Resource will Include Information on …Relationship Marketing: building relationships between the library and its communityDonor MarketingVoter Marketing
A Look at Our Resources:The Accidental Library Marketer by Kathy DempseyIncludes information on assessments, using community demographics, and everyday promotions versus marketing.
http://oceanstatelibrarian.com/Library-Marketing.htmlThis resource  shows how a library can market the building and resources to make it more pleasing for patrons.
http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfmThis resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
 http://www.olc.org/marketing/index.htmlThis resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
http://www.gale.cengage.com/power/marketingOffers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
Library Marketing That Works! By Suzanne WaltersIncludes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan SilbermanThis book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
http://themwordblog.blogspot.com/Marketing blog with almost daily posts on a variety of topics.
http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.htmlOffers information  on all stages of marketing from the pre-planning to the evaluation.
Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda WallaceAnother resource that stresses the importance of WOMM.
One More Reason Why Marketing is Important …“Effective marketing of excellent library services leads to better library    support.”     http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf

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Library Marketing Resources

  • 1. Library Marketing ResourcesKimberly CollettWendy CoolidgeKirsten DeMossJudith JonesKim McGrathJill Morse O’RourkeFebruary 14, 2011LIS 2830: Marketing & Public Relations for Libraries
  • 2. What are Library Marketing Resources?Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
  • 3. Key Issues in Library Marketing Resources:The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs.“The key is to make our library services relevant to each group of potential users.”                                                          http://www.infotoday.com/mls/apr98/howto.htm
  • 4. A Good Marketing Resource will Include Information on …Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT AnalysisItems included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
  • 5. A Good Marketing Resource will Include Information on …Relationship Marketing: building relationships between the library and its communityDonor MarketingVoter Marketing
  • 6. A Look at Our Resources:The Accidental Library Marketer by Kathy DempseyIncludes information on assessments, using community demographics, and everyday promotions versus marketing.
  • 7. http://oceanstatelibrarian.com/Library-Marketing.htmlThis resource shows how a library can market the building and resources to make it more pleasing for patrons.
  • 8. http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfmThis resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
  • 9. http://www.olc.org/marketing/index.htmlThis resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
  • 10. http://www.gale.cengage.com/power/marketingOffers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
  • 11. Library Marketing That Works! By Suzanne WaltersIncludes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
  • 12. Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan SilbermanThis book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
  • 13. http://themwordblog.blogspot.com/Marketing blog with almost daily posts on a variety of topics.
  • 14. http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.htmlOffers information on all stages of marketing from the pre-planning to the evaluation.
  • 15. Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda WallaceAnother resource that stresses the importance of WOMM.
  • 16. One More Reason Why Marketing is Important …“Effective marketing of excellent library services leads to better library support.”     http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf